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Buick GMC Brooksville

Brooksville, FL

4.7
786 Reviews
The team at Buick GMC Brooksville would like to welcome you to our dealership in Brooksville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brooksville, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Whether you're a new Florida resident or a longtime Floridian, you no doubt count on the high-quality vehicles and services found at Buick GMC Brooksville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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15164 Cortez Blvd

Brooksville, FL

34613

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Showing 786 reviews

August 14, 2024

I used them for a Progressive Insurance claim. They got my truck done quicker then planned. More

by goody2shoes81370
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy, receptionist
August 14, 2024

Always prompt with service- thorough in every way. Donna is an excellent service advisor, would recommend her highly More

by JCOULOURAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

charged for air filter but shows 5 0/0 left did I get a filter prove it! More

by ONE800SELLAVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Everyone was friendly and made the experience truly enjoyable and low stress. Sal was especially great. More

by AMANDAPICCININNI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSEPH GYURICSKO
5.0
This rating includes all reviews, with more weight given to recent reviews.
SAL DIBARTOLOMEO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

As of right now, I feel the service that they’ve given me has been excellent More

by COACHMEN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DANETTE SIETSEMA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

They had to replace a tire under warranty and they were able to get the tire in the same day and replace it. Kept me posted as I waited. More

by JASON.HICKS654321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

My vehicle was taken there after an accident. Was told it was fixed went and got it was not fixed was still not running right and things were dragging under the car that weren't fixed. Took it b More

by lnhinson86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to reach out. Please accept our apologies that we disappointed you. The mud guard that was hanging down was not part of the loss, but we did repair this for you as a goodwill measure. We will work to do a better job of communicating to our customers when we find items like this and give the customer the option to have them repaired, outside of the insurance estimates. In regards to the tires, we did check the alignment and we are happy to share the printed results with you. The vehicle alignment was within spec and was determined that three of the tires were cupped and worn which was causing the driveability issues. As you know, the dealership does not determine what items are approved, your insurance company does. We did submit the tire concern to your insurance company for you. Unfortunately, Progressive declined to approve the tires as part of your claim. That said, due to excessive wear on the tires, even if approved the customer responsibility portion of the cost would have been approximately 80% of the total. We are happy to share whatever documentation or pictures of anything, if you would like to review with your insurance company. Please let us know if we can be of any further assistance.

Aug 13, 2024 -

lnhinson86 responded

Im not even worried about the tires as much as i am the fact that you had me pick up a car that was not fixed correctly it had plastic parts hanging still and its still is not running correctly but thats the only part you responded to was the tires .

Aug 13, 2024 -

Buick GMC Brooksville responded

We are happy to review and inspect the vehicle for any issues you are still experiencing. We will do everything we can to resolve the matter for you. You will hear from us shortly to schedule a time to inspect the vehicle and review your concerns.

August 11, 2024

Oil change took 2 hours, too long. A 7 $ fee for a repair order, never heard of that . A charge for paying with a credit card. Pretty sure you will not see me again. More

by FBLJOKERPOKER
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

, great work by staff and on time! Thanks Donnie and Mike F. In Parts! Awesome More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Foley in Parts
August 11, 2024

My car buying experience was very positive. Helpful, supportive staff, not pushy. I would definitely recommend this dealership. More

by DIANE.CPETERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOSEPH GYURICSKO
5.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Grima
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