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Buick GMC Brooksville

Brooksville, FL

4.7
785 Reviews
The team at Buick GMC Brooksville would like to welcome you to our dealership in Brooksville, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Brooksville, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Whether you're a new Florida resident or a longtime Floridian, you no doubt count on the high-quality vehicles and services found at Buick GMC Brooksville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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15164 Cortez Blvd

Brooksville, FL

34613

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Showing 785 reviews

August 16, 2024

Tony Turner is absolutely a trustworthy man. He represents the dealership well. He is informative but not pushy. More

by PESTLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Quality is bad. I like Showing People were the odometer in the window is A slant It's good conversation. Have a good laugh. More

by CLISAACSMITH
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Buick GMC Brooksville responded

Thank you for letting us know about your experience. Please reach out and help us understand better where we failed. Sincerely, Tom Deem, Service Manager 352-796-3553

August 16, 2024

Explained what was wrong. Was told nothing is wrong at all with my vehicle. I explained that my mechanic told me to take it in to the dealer for a CPU flash that there was a b More

by rcmckonly8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNA CORLEW
2.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Buick GMC Brooksville responded

Robert, Please accept our apologies that we disappointed you. Our records show that we were unable to duplicate your concerns while the vehicle was here in April. We would be more than happy to address the concerns once again, if you are still having the driveability issue. Please reach out to our Service Manager, Tom Deem directly if we can be of any further assistance.

August 16, 2024

Poor customer service and couldn't complete a task which was a huge inconvenience to me More

by SEANDG24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONNIE PELHAM
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Buick GMC Brooksville responded

Thank you for taking the time to let us know about your experience with us. Please accept our apologies that we disappointed you. We would love to know more about your experience, so that we can make improvements to our process for the future. If you wouldn't mind letting me know more about what happened, I would greatly appreciate it. Sincerely, Jennifer Stals, General Manager jstals@bgbrooksville.com

August 15, 2024

Danette was so sweet to work with. She exceeded my expectations and I left with a car I love. She was knowledgeable about her products and didn’t pressure you. Thank you! More

by C.GILBERT524
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAL DIBARTOLOMEO
5.0
This rating includes all reviews, with more weight given to recent reviews.
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
DANETTE SIETSEMA
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER NELSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

EVERYONE IS SO HELPFUL. Always explain everything with a smile. Always keep us updated what's going on. More

by SMDANE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH GYURICSKO
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Buick GMC Brooksville responded

Thank you so much for the generous review ! We appreciate your business

August 15, 2024

First impressions were not great as we were there almost 20 mins and no one offered help. We went inside to ask for help and no one seemed eager at first then Scott was walking by and offered help, and so t More

by DeskinsMelissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HOWARD ABRAHAMS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

I've bought 2 trucks here and had all services done at the dealer always had exceptional services great crew More

by VALLEYMAN1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

All the workers were very professional. They made us feel comfortable and didn’t try to pressure us into something we didn’t need/want. More

by REANNE3535
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER NELSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

I used them for a Progressive Insurance claim. They got my truck done quicker then planned. More

by goody2shoes81370
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy, receptionist
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