Buhler and Bitter
Hazlet, NJ
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Top service One of the best experiences I've had at a dealership and Joan was by far the best sales person I've ever dealt with. I've owned seven cars, first One of the best experiences I've had at a dealership and Joan was by far the best sales person I've ever dealt with. I've owned seven cars, first time buyer at Bueller. More
REALLY ANNOYED Brought my truck in for repairs and scheduled maintenance. They told me the work was done to find out that they didn't do half of the required maint Brought my truck in for repairs and scheduled maintenance. They told me the work was done to find out that they didn't do half of the required maintenance. Rescheduled again told me it was done still didn't finish required maintenance and lied to me saying that they did it. Now they have to order another part and i'm returning for the third time. I will not return to the dealer. More
Great Service Once again great service from this dealer, my new cars under carriage was damaged on the road, when i brought it in to get inspected it was much more Once again great service from this dealer, my new cars under carriage was damaged on the road, when i brought it in to get inspected it was much more damage then i had expected. Service dept told me not to worry i called my insurance they called the dealer and when the parts came in it was fixed in a timely and professional way. My thanks to Carlos , Rick and the mechanics that did an excellent , excellent job. Have been and will be a continued customer. More
Very annoyed I bring my vehicle in for an oil change every 6 weeks. Then how did they overlook that the tread on my tires was bad. They told me on Dec 10th i nee I bring my vehicle in for an oil change every 6 weeks. Then how did they overlook that the tread on my tires was bad. They told me on Dec 10th i needed 4 new tires at once, that it was 2 weeks before Christmas and my car payment due. Also they did inform me that to think about Front Pads and Rotors soon. Well that is fine but to have my inquiry as to what something like that would cost and have the service manager ignore my inquires is just poor business and not good customer service. I bought my vehicle from Buhler and they had done all previous work on my vehicle but to be ignored is not good customer service. So needless to say I am very annoyed and i need to have my vehicle properly maintained since I put over 500 miles a week on it. More
Worst service ever . I brought my jeep liberty in for the airbag recall and an oil change. They never did the oil change and the jeep came back with the windows not goi . I brought my jeep liberty in for the airbag recall and an oil change. They never did the oil change and the jeep came back with the windows not going down. I was told the switch was no longer any good although it was good when I brought it in For the recall. They didn't have The part in stock and in fact told me that they're no longer manufactured. This after rolling the windows down and leaving it in the parking lot with windows that now won't go up. Total lack of interest in seeing a solution to the problem, I was going to trade the jeep in but now I'm going somewhere else. Still never got the oil change I requested. This is my third bad experience with this crummy dealership and their lack of service talent . During the summer I requested a new grommet for the four-wheel-drive shifter and I got the same story they don't have it and it's not manufactured anymore. Had to go to eBay for brand-new parts. You have to wonder where they get them in a Chrysler Jeep dealer camp More
Easy as 1,2,3... I was recommended to go to Buhler Jeep by a family friend. He sent me to Mark Cirillo. He was awesome to work with and found me my 2017 Jeep Grand Che I was recommended to go to Buhler Jeep by a family friend. He sent me to Mark Cirillo. He was awesome to work with and found me my 2017 Jeep Grand Cherokee! He had the deal done in 24 hours. I love my truck and working with him! More
The best! I have purchased two cars from Kenny Hopfensperger and they both have been great experiences. He's honest and not the "typical" salesperson. You can I have purchased two cars from Kenny Hopfensperger and they both have been great experiences. He's honest and not the "typical" salesperson. You can tell he genuinely loves his job. I would and do always recommend him to everyone. Jessica More
Great service The entire staff was courteous And helpful. Mike Lencsak was extremely knowledgable and easy to work with. Great experience overall. Will definitel The entire staff was courteous And helpful. Mike Lencsak was extremely knowledgable and easy to work with. Great experience overall. Will definitely be a repeat customer. More
Great experience buying my Jeep I had a great experience buying my Jeep at Buhler. Gina Shevick was very knowledgeable, honest, and hard working. There was no pressure at all. She we I had a great experience buying my Jeep at Buhler. Gina Shevick was very knowledgeable, honest, and hard working. There was no pressure at all. She went the extra mile to make sure we were happy and purchased the Jeep we wanted and loved. Charlie Samons helped us finance our Jeep and was a true pleasure to work with. I will definitely continue to recommend Gina and this dealership to my family and friends. Thanks again Gina & Charlie! More
Not your typical sales guy This is the second vehicle I have purchased from this dealership. Wish Mike was working way back when I purchased my firs vehicle. Super nice guy wh This is the second vehicle I have purchased from this dealership. Wish Mike was working way back when I purchased my firs vehicle. Super nice guy who made the process smooth even with a few bumps in the road for us. Kept all promises made to us and in the end we got a great Dodge Charger in return! He showed us how to use the entire car before we left even though it was late. All around good guy. Definitely recommend him to anyone! More