Buerkle Hyundai

Craig is an exceptional salesman. I contacted him regarding a used vehicle I was interested in and we thought we had a winner. We negotiated a price and I expressed concern about one aspect of the c regarding a used vehicle I was interested in and we thought we had a winner. We negotiated a price and I expressed concern about one aspect of the car, he got the service guys to fix it on the spot! But as it turned out, the car just was not the one. At this point, Craig could have become bitter or upset and shown us the door (middle of winter, getting late, almost wouldn't blame him...). INSTEAD, Craig thanked us for coming in and expressing an interest in finding the vehicle we wanted. So the dialogue continued...we test drove 4 cars and ended up purchasing a gorgeous used Honda that we are very excited about. The next day when we came to pick up the vehicle, Craig even filled my mother's tires for her car! hats off to a top flight dealership and especially Craig. More

My first new car purchase went very smoothly and I have to give credit to Brian. After much research I decided to take an upclose look at a 2013 Hyundai Elantra GT. Brian greeted me immediately upon enteri to give credit to Brian. After much research I decided to take an upclose look at a 2013 Hyundai Elantra GT. Brian greeted me immediately upon entering the show room, highlighted some of the cars features, listened to what I was looking for and let me take the car out for a test drive, all over my lunch break. After going back to work and determining I loved the car, Brian was quick to follow up on price, answer any questions I had and welcomed me to contact him at any point. I ended up popping in that evening for an evening test drive and purchased the next day. The whole thing was quick and painless. I would be happy to recommend Brian to any of friends looking for a new or used car. I truly feel like I got a great deal on my new car and look forward to working with the Brian and the Buerkle team in the future. More

I recently bought a new 2013 Hyundai Accent GS from Buerkle Hyundai. The overall buying process was a positive experience. So much so, that I've told others about my buying experience. Unfortunatel Buerkle Hyundai. The overall buying process was a positive experience. So much so, that I've told others about my buying experience. Unfortunately, Buerkle stops caring about you as a customer as soon as you drive off the lot. I've never had such a poor experience in a Service Department. I decided to have your service department detail my carpet floor mats after purchasing all weather mats from your parts department. ... After 3 visits to your Service Department, 132 miles logged and several follow-up phone calls, I now have acceptable (but not perfect) floor mats that should have been 100% taken care of on my first visit. Logan Keyes (Service Advisor) could use some follow-up coaching in customer service. Perhaps he should take the time to listen to a customer's concerns rather than making assumptions and becoming argumentative. Throughout the transaction, I asked for the service manager to call me on two separate occasions and have yet to receive any type of follow-up. Rather than address my concern, Duane Lundgren (Sales Manager) suggested that I use a black permanent market to color over salt stains on my mat rather than remove them. What a genius idea? Not! Rather than work to save our relationship, I was told that Buerkle would have to let go of me as a customer. My advice to all of those in the market for a Hyundai, Honda or Acura, buy at Luther, Walser, or Morrie's. Buy anywhere but Buerkle, you'll be glad you did. More

Brian was a great help. We knew what we were looking for but he was able to answer all of our questions and went out of his way several times to make sure we were 100% satisfied. We will recommend him to ou but he was able to answer all of our questions and went out of his way several times to make sure we were 100% satisfied. We will recommend him to our friends! More

My husband and I came in to the Hyundai dealership today looking to purchase a car.and were greeted by salesman Brian Armstrong. Brian was great!! He took his time with us and explained everything. He was looking to purchase a car.and were greeted by salesman Brian Armstrong. Brian was great!! He took his time with us and explained everything. He was very knowledgeable on the vehicles we inquired about and made us feel very comfortable. Brian had us take the vehicle for a test drive and explained all the features and showed us how they all worked. He also explained to us all the financial options that Hyundai had to offer so we were able to make the right decision for our needs. We would like to thank Brian again for all he did and we will definitely be recommending our friends and family to work with Brian. We would also recommend the Buerkle Hyundai dealership. We bought our first Hyundai 10 years ago from Buerkle and have loved it. We will be definitely be back again for our next one. Thanks again Brian!! More

My boyfriend and I were both very pleased with Jeff as a dealer. He seemed to really try to find something that fit what we wanted, price wise, reliability wise, style, etc. Sadly, the dealership didn't hav dealer. He seemed to really try to find something that fit what we wanted, price wise, reliability wise, style, etc. Sadly, the dealership didn't have what we wanted, but we were heartbroken to not buy from Jeff. He definitely put in his all to find what we wanted, but at the same time gave us space to think about what we had seen. We really appreciated his work and will definitely come back when we need another car! More

Brian is the best auto salesperson I have ever worked with. He listened to what I needed in a car, asked all the right questions and gave me the information I needed to understand the options to make the with. He listened to what I needed in a car, asked all the right questions and gave me the information I needed to understand the options to make the right decision. I couldn't be happier with my choice. Cal was great at explaining the financing. I will definitely recommend them to anyone shopping for a car. O More

We had stopped in a couple of days before and started with another salesman who was out when we returned and we were given Mike to deal with who we could tell right away had little interest in us (splitt with another salesman who was out when we returned and we were given Mike to deal with who we could tell right away had little interest in us (splitting the deal didn't sit well with him?). He let us test drive the vehicle no problem but when we sat down to discuss price he wouldn't do any better than list less rebate. I showed him internet pricing from another Hyundai store in BP for a couple of thousand less and he became agitated and said "no one qualifies for that pricing" and that he knew how they operated since he previously worked there. Well, we got up and left with him telling us that he would help us when we returned. Sorry Mike, but they weren't lying like you claimed and it turned out to be a smooth, no-hassle buying experience and we are driving our new Hyundai Elantra today and loving it. Buh-bye Mikey, hope you can sell those full sticker price Hyundais! More

My husband and I purchased a new 2013 Hyundai Sonata today from Buerkle Hyundai. We were completely amazed by the excellent customer service we encountered at this dealership. Brian Armstrong was our today from Buerkle Hyundai. We were completely amazed by the excellent customer service we encountered at this dealership. Brian Armstrong was our salesman, he spent several hours with us on Friday showing us a variety of different trim packages on the Sonatas. He never made us feel rushed...even on a Friday afternoon, he wasn't "pushy" like some salesman, he was knowledgable, answered all of our questions and had an impressive amount of patience with us. When we came in today to pick up the car...he was so kind to teach us about all of the new "gadgets" and options inside my "fancy" new car. I have never been so impressed with a salesman before. We came in today (Monday) to pick up the car and do all of the financing paperwork. Cal Richards was our financing expert, he was very professional, knowledgeable, efficient and had great overall customer service. We have used this dealership several times before for service on our previous 2008 Sonata and have always been impressed. We will definitely return to Buerkle Hyundai again in the future and will recommend them to all of our family and friends. Thanks again Brian and Cal! David and Christina Ernster More

Adam is a great sales person. We had a quick and painless experience with him the first time around that we went back and purchased a second vehicle from him. Low to no pressure, very informative and easy to experience with him the first time around that we went back and purchased a second vehicle from him. Low to no pressure, very informative and easy to work with on prices. Our experience with Adam went above and beyond what we expected from any sales rep. He even helped us out with an after purchase repair even though we bought our Pilot AS IS with no warranty (our choice...oops). I'm very thankful to him and Honda/Hyundai for all their help and making life easier for our family. I highly recommend Adam Gifford and Buerkle when purchasing your next vehicle. More