Back

Buerkle Hyundai

St. Paul, MN

4.6
727 Reviews
When you buy from Buerkle, you get MORE. We're no pressure, we don't play games and we are up front with our customers. You should be able to expect that what you buy is what you get, and when you buy from Buerkle, you can. We are proud to be a local, family-owned business for over 60 years.
Contact Dealership

3350 Highway 61 North

St. Paul, MN

55110

Directions

By Type

Showing 727 reviews

October 14, 2022

Always had great service at Buerkle. On a recent service visit there was an issue with a repair, but it was corrected and resolved immediately. Thank you John Chavez. More

by Tom G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Coyle
September 06, 2022

Last week bought my brand new 6th Hyundai from Mr Bob Hoppe amazing experience every car I buy from him he's very knowledgeable patient and attentive so when I come to pick up my car everything already i More

by Isaac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Hoppe
September 06, 2022

Ryan Brown great sales manager also very knowledgeable one patient and attentive last week I bought my sixth Hyundai from Mr Ryan Brown and Mr Bob Hoppe this people is very nice, genuinely care about cust More

by Isaac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Hoppe
August 23, 2022

Total lack of communication and concern for potential customers. Their website is never updated, their chat line associates are clueless and management is not the least bit responsive. An absolutely horr More

by S. Solomon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juston Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Buerkle Hyundai responded

Steven, I apologize the vehicle you wanted was unavailable. Our inventory changes constantly. As our website clearly states "Some vehicles may be pre-sold. Check availability with our sales staff directly." You also received 5 emails from us in response to your request all in the same day. We clearly are communicating. I wish you the best in your search. Hopefully you find luck closer to your home in Michigan.

Aug 23, 2022 -

S. Solomon responded

Your inventory changes constantly? The vehicle in question is pictured on your website with snow in the background! In addition your chat line associate stated he was pretty certain the car was available. Finally, no one took the time to offer any form of an apology. As a Human Resources consultant who conducts seminars on customer service and service recovery, I will now use your dealership as an example of what not to do in terms of customer service. By the way, I was checking on cars for my son who lives in St Paul, Minnesota.

June 24, 2022

Buerkle Hyundai openly DESCRIMINATES against out of state buyers! they will charge you an additional $2500 if your not a local customer. I confirmed this with the sales person...he says If I lived in the ar More

by some dude
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juston Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Buerkle Hyundai responded

First of all we don't discriminate. Second, customers within our assigned primary marketing area are our priority. This is per the manufacturer. You should purchase a vehicle from your local dealer and support your local economy.

June 02, 2022

DONT BUY A HYUNDAI! !! This company doesn’t make quality and will not honor warranty. We bought new from Buerkle both a 2006 Santa Fe and a 2013 Elantra. Unfortunately More

by Mcraton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Coyle
April 25, 2022

Honest & Upfront no gimmicky stuff. did line up Quite a few vehicle from Hyundai and HONDA dealer it is good you get to shop both the brand at one location More

by Brijesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gifford
April 16, 2022

Always professional and thorough in providing service. The best Hyundai dealership that I've been to in the Twin Cities. More

by tlolson66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Coyle
February 27, 2022

Purchasing a quality vehicle is important but having a solid service department is paramount. Been very satisfied with the professionalism and quality of service. More

by martinez.vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Thompson
Mar 01, 2022 -

Buerkle Hyundai responded

We appreciate the shoutout to the Buerkle Hyundai team! We're so happy we made this such a positive experience!

March 07, 2021

This is our third Hyundai and the second one bought at Buerkle. We've had nothing but positive experiences. Both sales and service staff are professional and courteous. In this instance it was Matt tha More

by P&K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kania, Jacob Dorner
Mar 09, 2021 -

Buerkle Hyundai responded

Thank you for your loyal business! We're glad you enjoyed your most recent visit with Matt and we hope you're loving your new Sonata Hybrid so far. Take care and thanks again, from all of us here at Buerkle Hyundai!

2
...