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Buerkle Honda

St Paul, MN

4.1
1,033 Reviews

3360 Highway 61 North

St Paul, MN

55110

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Showing 1,033 reviews

November 07, 2011

From our first encounter with Adam, we had a very positive experience. This is our 2nd Honda Accord, so he didn't have to sell us on the vehicle. However, when we had to wait a while for the new on More

by gillaspycar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kuruoglu, Matt O'Brien
Nov 08, 2011 -

Buerkle Honda responded

It is so wonderful to hear from people like you that your experience at Buerkle Honda was wonderful. We appreciate that you understand the need to patiently wait while the exact vehicle you desire is delivered. Adam is excellent at staying in contact with all his customers. If you have any questions at any time, please feel free to contact Adam directly. We are pleased to hear that your experience with Matt O'Brien was equally good, and that your options were presented without presssure to buy. Thank you for affirming that both Adam and Matt are indeed assets to Buerkle Honda.

November 07, 2011

I enjoyed working with Chang very much. He was friendly, knowledgable and professional. He kept me well informed throughout the car buying process and was flexible regarding my schedule. This is the 2nd new More

by Stineuug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chang Her, Scott Steinberg, Scott Steinberg
Nov 08, 2011 -

Buerkle Honda responded

We read a lot of reviews and yours was interesting because you mentioned the fact that Chang Her was "flexible." There are so many aspects of delivering high quality customer service, and flexibility is one of the most important... although most customers probably don't witness it directly. Every aspect of the new vehicle purchase has varying degrees of "flexible" components. We are pleased that Chang was able to get you into your second Honda from Buerkle Honda. We are thrilled that you were impressed! If you ever have any questions about your new vehicle, please feel free to contact Chang directly.

November 07, 2011

My wife and I enjoyed working with Paulo very much. He was freindly, knowledgable and professional. He kept us well informed throughout our car buying process and was flexible regarding our schedule. We More

by Tom Sink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Neish
Nov 08, 2011 -

Buerkle Honda responded

Tom, thank you for taking time to let us know that both you and your wife had a wonderful experience with Buerkle Honda, and with Paulo Neish in particular. We agree, he is freindly, knowledgable and professional... one of the very, very best. If you have any questions about your new Honda, please feel free to contact Paulo directly. We are honored that you will visit us again one day and we wish you many great miles of safe traveling in your new Honda!

November 06, 2011

This is the second new car purchase we've made from Buerkle Honda in the last 12 months. Our first experience with Buerkle in buying a Pilot was so excellent that we decided to start our search for ano More

by RexLane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Raaf, Matt O'Brian, Jim Raaf
Nov 08, 2011 -

Buerkle Honda responded

Welcome back, and thank you (twice!) for entrusting Buerkle Honda with your new vehicle purchases! We are honored that you literally went the extra 40-miles to come to Buerkle Honda! Your salesperson, Jim Raaf, is a seasoned veteran who knows Honda vehicles inside and out, and he helps makes the whole car-buying process easy to understand and efficient. We are pleased that your experience with Matt O'Brien in finance was equally positive. We are encouraged that you did not feel pressured. Thank you for your wonderful review. It means a lot to real all the details about how your experience went. We are truly honored that you gave us heartfelt feedback.

November 06, 2011

My husband and I just purchased our 4th Honda and we have loved all of them; Element, Accord, Ridgeline and yesterday...the CRV. I had looked at the CRV earlier but didn't like the spare tire attached to th More

by klucken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kuruoglu and Scott Bohmen, Scott Bohnen
Nov 08, 2011 -

Buerkle Honda responded

Wow! A great review from a 4-time Honda buyer! We agree that Adam is a great guy to work with. We all enjoy his friendly demeanor and enthusiasm. Scott Bohnen in Finance is also a great fit for us and we are pleased that all of your visit went so well. Please know that you can contact Adam at any time if you have any questions about your new Honda!

November 05, 2011

I had a Honda for 10 years and was looking to replace it, but not sure I wanted to purchase another Honda and did not want to contact the salesperson I had back then. My husband and I went to several other More

by jpeterson4H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg, Scott Steinberg
Nov 08, 2011 -

Buerkle Honda responded

It is interesting to note that you made it a point to NOT contact the previous car salesperson you dealt with ten years ago. It's funny what we remember, right? Scott Steinberg will no doubt be remembered by you exactly as you described him: pleasant, knowledgable, and no pressure to buy. The best part is that you LOVE you new Honda!

November 05, 2011

I am writing to thank you for the very positive experience I had dealing with Tony Wood in my recent purchase of a Honda CRV. He was very patient and helpful and at no time did I feel him pressurin More

by williamskon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony wood and sales manager Dudley, Dudley Peterson
Nov 08, 2011 -

Buerkle Honda responded

Thank you for writing to tell us about your positive experience with Tony Wood when you purchased your new CR-V. We appreciate your heartfelt feedback about the price you paid and that financing also went well. Dudley Peterson is a major reasson our Honda salespeople are getting such rave reviews. First and foremost, Dudley instills the attitude of HELPING THE CUSTOMER all along the way. Like any business, the overall attiture starts at the top. We are thrilled that your experience went so well.

November 05, 2011

I was referred to Buerkle Honda by a friend. Scott Steinberg was the sales person I began working with. He is very easy to work with and great at answering questions. He continues to keep in touch c More

by crems75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg, Scott Steinberg
Nov 08, 2011 -

Buerkle Honda responded

This is such great news from a 2-time Civic owner! We are pleased that your experience with Scott Steinberg was such that you continue to recommend our dealership to people you know. Thank you, too for the pat on the back to our service department. They really work hard to ensure you get the most miles from your vehicle, and more importantly, to keep you safe. Please feel free to contact Scott Steinberg if you have any questions about your new Honda!

November 05, 2011

My sister had bought Honda odyssey From Buerkle Honda and her good experience influenced my decision to buy my first brand new car from them. Scott Steinberg was the sales person who came with the highest re More

by HIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg, Scott Steinberg
Nov 08, 2011 -

Buerkle Honda responded

Congratulations on your very first new car purchase! It makes us feel good that you were recommended to us by your sister and that you have been recemmending us to others close to you. We agree that Scott Steinberg is certainly the kind of professional who receives the highest recommendations from many people. Aside from his occasional contact with you, please feel free to contact him directly if you or anyone you know has any questions.

November 04, 2011

Loved working with the Buerkle Honda Dealership! Scott listened to our needs and helped us find the right car for our family and our budget. We would highly recommend Scott and Buerkle Honda to family an More

by Andi Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg, Scott Steinberg
Nov 08, 2011 -

Buerkle Honda responded

Congratulations on your new Honda! We are delighted that Scott Steinberg was able to find the right vehicle to fit your budget. If you ever have any questions about your vehicle, please contact Scott directly! Thank you for recommending us to your family and friends!

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