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Buerkle Honda

St Paul, MN

4.1
1,033 Reviews

3360 Highway 61 North

St Paul, MN

55110

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Showing 1,033 reviews

October 03, 2017

Honda Accord Sport SE Lease This was our second Honda Accord Sport SE lease. We are very happy with the first car, and I'm sure we'll be happy with our second. Dealing with sales More

by edmeis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg
Oct 05, 2017 -

Buerkle Honda responded

Thank you for the review! We are glad to have Scott on our team.

October 03, 2017

Honda Civic 2017 Purchase This is my second time buying from Buerkle Honda, both times from Scott Steinberg. Both times have been a great experience and I would definitely come More

by Michaelajansen
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg
Oct 05, 2017 -

Buerkle Honda responded

Thank you for choosing Buerkle Honda and for your feedback on our team! Scott is a great person to have and truly knows how to make buying a car a great experience for his customers. We look forward to seeing you when you come in for service and, when the time is right, for that next Honda!

September 26, 2017

Fifth car from your dealership Car buying made easy from Scott and your dealership. Had the best of luck with my Honda's, been hooked since 1998 . Change oil , rotate tires , wash a More

by Thanks again
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg
September 26, 2017

"Raves from Roseville" On our mission to purchase a CRV, we had a great experience with Chris Gable! He was personable and knowledgeable about the vehicles we looked at, and More

by soccergrandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bohnen, Chris Gable
Sep 27, 2017 -

Buerkle Honda responded

Thank you for sharing your experience with Chris! We are glad to have been able to help you with your purchase.

September 08, 2017

Horrible service across the board - stay away! My husband and I are a young couple and found a used Honda at Buerkle that we were excited to buy. It was only a 2 years old and we went to the dealer More

by civicdriver
Recommend Dealer
No
Employees Worked With
Mick Mickelson
Sep 20, 2017 -

Buerkle Honda responded

Hello Civicdriver, I took some time to speak with our body shop to try understand your situation better. I don't want to leave you empty handed without at least a little information. They did confirm that there is a lifetime warranty on paint worksmanship, however paint that cracks due to a collision may happen with any paint job, and is not related to craftsmanship. It is like a rock chip in a windshield - the rock chip is not the fault of the glass. They let me know that the cracking can continue to happen outside of the immediately impacted area, like a windshield that has a small rock chip and eventually develops a long spiderweb crack all the way across. The paint can be flexed across a whole area by a collision, so the weakness in the paint spreads in multiple directions rather than in just one. If this still does not explain what you saw, please let me know and send the pictures straight to raina.suominen@buerkle.com so our Body Shop can take a look at them and perhaps learn from them. With your new bumper cover, since it has been repaired the cracking should not be a worry any longer on the new bumper cover. While I do apologize again for your experience with Mark Mickelson, I hope it will be some small comfort to know that he no longer works here as of several months ago. He typically provided much better customer service than what you experienced. If you let me know your name and phone number to look up the account, I will add $250 to your Buerkle Rewards account. You may choose to use this, or should you not use it there is no downside. Consider it a $250 Buerkle Honda Hyundai gift card. If you do not wish to give your name, there is no need to respond and I wish you the best. Raina Suominen Marketing Specialist 651-490-6604

Sep 25, 2017 -

civicdriver responded

Just wanted to update this review.... A very friendly Marketing Specialist at Buekle Honda named Raina Suominen contacted us after posting this review. She apologized for our experiences and offered us $250 in credit to use towards future service or purchases. This cost would not cover a new bumper if we end up needing one, but it was a kind gesture. I want to reiterate that Raina was great to work with.

August 25, 2017

Effortless and Enjoyable Those 2 words are not usually used to describe a car buying/leasing experience! But they are the truth for me when I think of working with Scott Stei More

by gpg1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg
August 24, 2017

A Great Experience It was a pleasure working with Scott Steinberg on the purchase of our new Accord. Scott met us at the door on our first visit to Buerkle Honda and wa More

by Bernice Janowiec
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg, Phil Rodriguez
August 18, 2017

Great Experience Buying a Vehicle It was a real pleasure working with Scott Steinberg and Buerkle Honda in our purchase of a new CRV. Scott is very friendly, professional, knowledgeab More

by Hintz, Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg
August 12, 2017

Outstanding buying experience My family has purchased multiple vehicles from Buerkle Honda. Their customer service is terrific. Scott Steinberg makes the entire buying experience More

by SMunson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg
Aug 14, 2017 -

Buerkle Honda responded

Thank you for the feedback! Scott does a fantastic job for his customers and we're glad he could assist you with your purchase as well. Enjoy the new Civic and don't hesitate to get in touch should you have questions!

August 12, 2017

Best Car Buying Experience Ever I have purchased 5 new Hondas from Scott Steinberg over the past 10 years at Buerkle Honda. I am spoiled after dealing with Scott and have found the e More

by Robert Benjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steinberg, Mike DuBois
Aug 14, 2017 -

Buerkle Honda responded

Thanks for the review, Robert! We truly appreciate hearing from our customers.

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