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Buerkle Honda
St Paul, MN
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Fantastic Experience We had a great experience buying our brand new Odyssey. Paulo was fantastic to work with. I even went without my husband, and felt completely comfor We had a great experience buying our brand new Odyssey. Paulo was fantastic to work with. I even went without my husband, and felt completely comfortable with the entire staff. I never felt like they were trying to play 'games' with us. Paulo was very attentive to our requests, he followed through with every detail. Even after we bought our car he has followed up with us to make sure our car is meeting our expectations. i recommended my sister to work with him, and I would 100% recommend him to anyone. Scott was also great to work with when we made the purchase. The service was fantastic and I'm happy to say we haven't been disappointed by a single thing on our Odyssey. No buyers remorse here. We love it!! More
Excellent Customer Service I've shop around for my new PILOT (Touring Model) and Buerkle Honda gave me the best price (out of 2 other dealers I've surveyed). The customer servi I've shop around for my new PILOT (Touring Model) and Buerkle Honda gave me the best price (out of 2 other dealers I've surveyed). The customer service was excellent; I've worked with Paulo Neish and he did his best to deliver what I truly wanted. -ArielH More
Excellent Service Department! I called to have maintenance done to my vehicle and was able to get in the same day. John Chavez, the Service Manager, talked with me about all that I called to have maintenance done to my vehicle and was able to get in the same day. John Chavez, the Service Manager, talked with me about all that was need and was very honest with me about how much maintenance needed to be done now and what could wait until the next time. Even though the service department is under major remodeling, I felt the service and professional courtesy did not falter in any way. The whole process from beginning to end was excellent! Thank you Buerkle Honda Service Department for your professional and honest customer services. More
Great experience buying a Fit When it was time for me to buy a new car, I did the research and decided a that a Honda Fit was best for my needs. I picked Buerkle because of their When it was time for me to buy a new car, I did the research and decided a that a Honda Fit was best for my needs. I picked Buerkle because of their reputation for excellent service, and my experience working with Paulo Neish showed that's true. Paulo carefully answered all my questions and took the time to make sure I understood my options. He kept me informed throughout the process. When I picked up my new car, Paulo made sure I knew about all the features so that I could truly enjoy driving. I also appreciated the attention Mike DuBois paid to make sure I made sound financing decisions. Everyone at Buerkle was pleasant and professional. When family and friends ask me for advice about buying a car, I won't hesitate to recommend they visit Paulo at Buerkle. More
Very Satisfying Car Buying Experience I first met Scott Steinburg when he was working with my dad to get him situated with a car. I was very impressed on the way he helped him. Personally I first met Scott Steinburg when he was working with my dad to get him situated with a car. I was very impressed on the way he helped him. Personally, I don't like salesman period. They all seem too pushy and they pressure you so much. When I met Scott I said to myself I could see myself asking him to help me purchase a different car. So a couple weeks later I met with him and he was working so diligently on trying to find the color I wanted to what I wanted the car to have and how much I could lease the car for. He took the time and answered all of my questions I had. I decided to lease the car before I even left there. I couldn't resist and I got to make the decision without feeling pressured, or pushed into it. I felt the car was delivered to me in a timely fashion. When I saw the car for the first time I totally loved it. I'm really happy with it. Scott was very easy to talk to, personable, honest, genuine, and he was not a pushover. If I had to rate Scott on a scale from 1-10 he would be off the charts. He's way beyond compare. He's truly one of a kind. I feel his #1 goal is to make sure the customer is satisfied and I surely am. Words can't say enough about how I feel. I would most definitely want him to help me again if need be. Yes, he is that good!!! More
Best car buying experience ever! I worked with Scott Steinberg to purchase my new CRV through the Costco buyers program. The process was smooth from the test drive to signing the pap I worked with Scott Steinberg to purchase my new CRV through the Costco buyers program. The process was smooth from the test drive to signing the papers, I know I got a great price because I was able to research online what a fair price was for the particular trim I was looking at. Their offer for my trade in was also very fair. I said both to Scott and friends throughout the process how strange it felt because it was so easy and painless. Opposite of my last buying experience at a different dealership. Quality of work only got 3 stars because other than having a roof rack installed I have no real experience with the service department. More
Great place to buy Honda Accord My wife and I were looking into buying a new car and thought about Honda based on its reputation of reliability and performance. We Met Chris who is a My wife and I were looking into buying a new car and thought about Honda based on its reputation of reliability and performance. We Met Chris who is a great salesman we ran into in 20 years: professional, respectful, very patient and knowledgeable. Chris let us test-drive several Honda models and trims and never showed any sign of being pushy and impatient with indecisive buyers like us. Finally he found us the car we wanted and gave us a phenomenal deal on it (Honda Accord, 2014). If I were buying another Honda, I would definitely go to Chris again and without hesitation would recommend him to my friends and family. More
Great buying experience! I can't say enough great things about my experience yesterday buying my Honda CR-V!! This was my first time buying a car on my own since my divorce, I can't say enough great things about my experience yesterday buying my Honda CR-V!! This was my first time buying a car on my own since my divorce, and Paulo & Heidi did such a great job making the entire process a POSITIVE one for me and NOT intimidating! Paulo was very upfront, honest and informative regarding the cars I was interested in buying. There was NO pressure to buy at all. Both he and Heidi were very professional and considerate in going through all the details and paperwork so I felt comfortable with every step of the buying process. I will continue to take my Honda back for servicing at Buerkle Honda since I trust the work they do and they are ALWAYS professional. Thanks so much for my new car! More
Excellent experience! Paulo was extremely professional, knowledgeable, friendly, and laid-back. What I mean by laid-back is in sales terms. I truly appreciate the fact that Paulo was extremely professional, knowledgeable, friendly, and laid-back. What I mean by laid-back is in sales terms. I truly appreciate the fact that he listened to what I was looking for specifically in a vehicle and didn't try to over-sell anything or push me to make decisions that I wasn't comfortable with. Any questions I had, whether they were simple ones or more elaborate ones, he always responded in a respectful manner. He explained things thoroughly and helped alleviate all of my worries when it came to buying my first-ever new car. Paulo helped make the daunting task of buying a new vehicle a truly grand experience by being there every step of the way. More
Hybrid Touring purchase Steve did a great job following up with me after I expressed a little interest in checking out an Accord Hybrid. I already had a 2013 Accord Sport an Steve did a great job following up with me after I expressed a little interest in checking out an Accord Hybrid. I already had a 2013 Accord Sport and liked it quite a bit. I did the trade for two reasons. I drive about 40,000 miles per year so there would be some fuel cost savings, but also I wanted more bells and whistles than the Sport offered. Buerkle seems to be training everyone well. My service appointments have been great. Thanks! More