Buerkle Honda

Poor customer service We were looking at a new car for our daughter and the 2020 CRV was one we were considering mostly. Since we live near Stillwater, it was most convenie We were looking at a new car for our daughter and the 2020 CRV was one we were considering mostly. Since we live near Stillwater, it was most convenient to buy at Buerkle. My husband took the lead and reached out online as Buerkle's website directed. He was dealing with Scott Steinberg and since he claimed he is a "senior sales consultant", my husband assumed all would be good. WRONG! We were considering a couple of other brands and discovered that some cars have additional discounts if you lease them. When my husband asked Scott about this, he was told he would need to make an appointment and come in to the dealership. Scott said they were short staffed and he had too many emails to answer. In other words, he was too busy to help! We were concerned how our daughter would be treated if she went there to pick up the car. We decided to shift gears and buy from Coon Rapids Honda, even though they are a ways further from us. We were treated as valued customers and they are bringing the car to us this weekend. Sorry Buerkle, lost sale! More

Great customer service from Dudley Peterson Buerkle was contacted by a man who found my Honda keys. Dudley Peterson was able to track me down from the ID on the keys and persisted in contacting Buerkle was contacted by a man who found my Honda keys. Dudley Peterson was able to track me down from the ID on the keys and persisted in contacting the individual until I was able to get my keys back. He went over and above. I had a fantastic experience buying my Honda CRV from Chris Gable who was super easy and straight forward to work with. More

I had an AMAZING experience at Buerkle Honda. Scott Wallis is way cool!! Professional, helpful, courteous and determined. I won't go anywhere else. Thanks Guys!!! Wallis is way cool!! Professional, helpful, courteous and determined. I won't go anywhere else. Thanks Guys!!! More

Best experience ever! I have bought many cars over the years and this was by far the best ever!! I will return for all my future Honda’s !! I have bought many cars over the years and this was by far the best ever!! I will return for all my future Honda’s !! More

Chris was very professional & thorough. Chris was a very helpful from closing our previous lease out and gettingour next lease handeled. We appreciate his professionalism and being detailed. Chris was a very helpful from closing our previous lease out and gettingour next lease handeled. We appreciate his professionalism and being detailed. Scott as well managed the financing with out a hitch - made us feel at ease. Thanks to both! More

Best car buying experience with Chris Gable at Buerkle Buying a new car is a dreaded experience for me which is why I drove my last car for 7 years and wasn't interested in getting a new one anytime soon. Buying a new car is a dreaded experience for me which is why I drove my last car for 7 years and wasn't interested in getting a new one anytime soon. My husband talked me it "looking around" and suggested the Honda Pilot - not a vehicle I ever considered since I was a loyal and happy Toyota owner. I test drove a Pilot and loved it! We then learned as a Costco member we could look at pricing discounts at Buerkle so we called the dealership and spoke with Chris Gable. He was knowledgeable and listened intently to what my requests were. He promptly called me back with a price I was happy with that included all the amenities I wanted. He emailed me the application, we completed it and a few days later I arrived at the dealership to sign papers and drive away with my new vehicle. Chris also patiently spent time with me in my new truck to learn all the new features. Overall it was easy, quick and completely painless! Highly recommend this dealership and Chris! More