Buerkle Honda
St Paul, MN
Filter Reviews by Keyword
By Type
Showing 1,033 reviews
Great Experience Our intention was to purchase a used Honda Pilot because we felt we could not afford a brand new pilot. Paulo showed us many used pilots, and we were Our intention was to purchase a used Honda Pilot because we felt we could not afford a brand new pilot. Paulo showed us many used pilots, and we were seriously considering purchasing one of the used vehicles, but then he told us about the great deal Buerkle Honda had on new 2015 vehicles. We ended up purchasing a brand new 2015 Honda Pilot and paying a little more than what we would have had to pay for some of the used pilots. We are very happy with our new pilot! We love it! Paulo was very friendly and very educated on all the different vehicles and their features. He was not pushy and great to work with. I hope to buy my next vehicle from him; and I will most definitely recommend him to others. More
Great Experience Bought a brand new 2016 Honda HR-V with the assistance of Chris Gable. He was great to work with! Love the car and appreciate his providing us with al Bought a brand new 2016 Honda HR-V with the assistance of Chris Gable. He was great to work with! Love the car and appreciate his providing us with all our options and helping us to find the best fit for our needs and our finances. We have bought several Honda's through Beurkle Honda and have always had a positive experience! More
New Service Drive I came in not too long ago for scheduled maintenance and was very pleased, not only by the brand new service drive, but by the wonderful and courteous I came in not too long ago for scheduled maintenance and was very pleased, not only by the brand new service drive, but by the wonderful and courteous service team. All the staff was polite and friendly and helpful. Raleigh Morgan advised me on some future maintenance that I will be needing and made me feel comfortable that he cared about me. John Chavez has and is always extremely helpful and courteous, takes time to just say hi and make sure I am well taken care of and comfortable while I wait. Excellent experience, as always, More
Buying a honda CrV Great dealership to do business with. Excellent inventory of new cars to choose from. Gabe did a great job as our sales consultant.so happy to meet hi Great dealership to do business with. Excellent inventory of new cars to choose from. Gabe did a great job as our sales consultant.so happy to meet him. And Doug at service department did a excellent job. Thank you. More
Amer is Super Excellent Amer Brakic spent a great deal of time helping me decide on leasing a car. He was not only very friendly, but also patient, kind, understanding and k Amer Brakic spent a great deal of time helping me decide on leasing a car. He was not only very friendly, but also patient, kind, understanding and knowledgeable. He made the experience enjoyable for me. I shall definitely recommend him to anyone who mentions that they are looking for a car. . More
Thanks Joe! I came in with minor service needed (oil change ) + to find and remove (if possible) a deceased bunny who had gotten into somewhere near the center co I came in with minor service needed (oil change ) + to find and remove (if possible) a deceased bunny who had gotten into somewhere near the center console/dashboard. Joe was extremely helpful in letting me know what it would cost to get into that area. He then determined the bunny was under the passenger's side carpet. He recommended that I check my deductible on comprehensive auto coverage (which does not affect your premium). I did, and for what could be a $1000 bill to remove, clean and replace the carpet and padding I only have to pay the $250 deductible. Thanks Joe! I would have never even thought this would be covered by insurance. You went above and beyond. I truly appreciate your help! More
Great guy. Got my first used car!! First off, let me start by saying that I did a bunch of research to find the vehicle I wanted. To get the best experience car shopping, do your resear First off, let me start by saying that I did a bunch of research to find the vehicle I wanted. To get the best experience car shopping, do your research. If you do, your dealer can help you even more to find the perfect vehicle for you. Whether you are looking for a car, truck, manual, or automatic; figure out what you prefer. Travis helped me purchase my used 07 focus. I requested a test drive and I got an email back quickly to figure out a date and time. I was going to cancel the test drive because I could not find the dealership. He went out of his way to get me directions to Buerkle. The test drive went well and I was interested in buying the vehicle. Travis was able to find a price that worked for me. Also, he worked with his finance team to try and match the interest rate I wanted. Although I was a little sad about the trade in price, he did the best he could to meet my prices. Overall it was a very painless experience. This is the first vehicle I have purchased since my first car. I would probably recommend to a friend and possibly buy a new model from him in the future. Great guy and really easy to talk to. Lastly, I left a garage door opener in my old car. Travis was able to locate it and send it to my address. It appears to me that he is in it for the customers, not the commission. More
The Best Honda! I'm fairly new to Minnesota and finding Buerkle honda has been the best thing ever! I've gone to them for car service and just recently to lease anoth I'm fairly new to Minnesota and finding Buerkle honda has been the best thing ever! I've gone to them for car service and just recently to lease another vehicle! I love my car and all of the help I received to get me started on this process. I will always go to this location! More
Fantastic Service! I purchased a used 2013 Honda Pilot from Buerkle Honda. The experience was great! Jeff Carlson and Chris Ness went the extra mile to make everything r I purchased a used 2013 Honda Pilot from Buerkle Honda. The experience was great! Jeff Carlson and Chris Ness went the extra mile to make everything right. I love my new 2013 Honda Pilot and I appreciate everything Jeff and Chris did to make the used car purchasing process as easy as possible. They were friendly, professional and always responsive to each and every request. Thank you for helping me find my awesome new ride! More
Poor Work Quality and Service Request Confusion From the time I dropped my car off, it was clear that there was confusion in the service department. A simple oil change, tire rotation, side air bag From the time I dropped my car off, it was clear that there was confusion in the service department. A simple oil change, tire rotation, side air bag light diagnostic and rear lug nut stud repair was not handled properly between service advisors. I had to start over with each person as to why my car was there. There was such confusion in the service area; they thought my car was brought in by tow truck and my tire was missing. In end, I narrowed my service request to only the lug nut stud repair and even that proved difficult for the technicians. I didn't drive the car for more than 100 yards and it was clear the rear brakes were dragging with a grinding noise. They kept the car for an additional day and the brakes are still not quite the same as when I brought them in as they still drag for the first few stops, then the noise goes away. At least the service manager offered to fix the side air bag light at their cost for my troubles. It turned out to be a simple light reset. More