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Buena Park Honda - Service Center

Buena Park, CA

4.5
711 Reviews

711 Reviews of Buena Park Honda - Service Center

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May 29, 2020

Service is always great with Buena Park Honda. I had an A1 express service and was done in just a little over an hour. They offered a free car wash but when I got the car back, it wasn’t done. I was sur More

by Rick Barrios
Recommend Dealer
Yes
Employees Worked With
Gene
Jun 04, 2020 -

Buena Park Honda responded

Rick Barrios, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

May 29, 2020

Service Advisor Frank Gomez was extremely professional and provided prompt service. My vehicle was completed as promised. If you’re looking for a good, communicative service advisor book your next appoint More

by alishan0485
Recommend Dealer
Yes
Employees Worked With
Frank Gomez
Jun 04, 2020 -

Buena Park Honda responded

Alishan0485, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 28, 2020

Thank you Frank Gomez one more time you did an excellent job. Thank you so much you have always been so helpful to us my son and granddaughter .. Rosa Kingsbury More

by ROSA KINGSBURY
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
May 29, 2020 -

Buena Park Honda responded

Rosa Kingsbury, thank you for your kind review; we are happy to pass along your comments to the team here at Buena Park Honda! We look forward to your next visit! Take care!

May 27, 2020

Great Customer Service I went to get an oil change with Frank Gomez, and his help was amazing. He got me in and out of the dealership within the hour, and he answered all of More

by alexmendoza9989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gomez
May 29, 2020 -

Buena Park Honda responded

Alexmendoza9989, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2020

I know it is COVID 19, but even before it still took 2 and a half hours for an oil change. Not sure why it is taking so long when your appointment times are a lot less than usual. More

by Honda insight owner
Recommend Dealer
No
Employees Worked With
I dont remember his name
May 29, 2020 -

Buena Park Honda responded

Thank you for your review. We are sorry to hear that your experience was less than ideal. We hope you'll give us a second chance to make your next experience 5-star worthy.

May 26, 2020

Dropped my Honda off for a repair and Frank Gomez was very helpful with all my questions and concerns. When I returned to pick up my car, he even showed me pictures of what the issue was. Great service. More

by Roxygrls04
Recommend Dealer
Yes
Employees Worked With
Frank Gomez
May 29, 2020 -

Buena Park Honda responded

Roxygrls04, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2020

Service was excellent, the person who attended to me was a good person, fast service and really good car wash in my opinion, loved it. More

by faguilar44
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
May 29, 2020 -

Buena Park Honda responded

Faguilar44, it's experiences like yours that really keep us motivated! Faguilar44, thanks for taking the time to leave a review.

May 24, 2020

Great customer service— great experience in general! The young man who worked with me was very courteous, keeping me updated the whole time. One concern, though, why weren’t any employees using face masks? More

by Maggie
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
May 29, 2020 -

Buena Park Honda responded

Hello Maggie, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

May 22, 2020

since 5 years using dealership service center. Good explained my language what I need now and future. Also, less worker than fast done to my services. I satisfied with this place. Thanks. More

by Hyekyung Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Hwang
May 29, 2020 -

Buena Park Honda responded

Hyekyung Park, we really appreciate your feedback! Thank you so much again for your feedback! We hope you have a great day!

May 22, 2020

Alejandro was super friendly and helpful!! He kept his word and finished my service in a speedy matter!! It was my first time waiting for the service, and it was all done in appropriate time, considering More

by luvpeppernspicy
Recommend Dealer
Yes
Employees Worked With
Alejandro luna
May 29, 2020 -

Buena Park Honda responded

Luvpeppernspicy, we are so pleased you enjoyed your visit to Buena Park Honda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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