Buena Park Honda - Service Center
Buena Park, CA
711 Reviews of Buena Park Honda - Service Center
Very fast service turnaround. Came in for recall notice and problem with my AC which was covered under warranty. I was able to get my car back in 2 days. and problem with my AC which was covered under warranty. I was able to get my car back in 2 days. More
Great service. Detailed information as to what was done. Alex was courteous and knowledgeable as to what the situation was. I’ll go back any time with any issues my car may have. Alex was courteous and knowledgeable as to what the situation was. I’ll go back any time with any issues my car may have. More
Great service and very knowledgeable, had next day availability for service appointment even same day appointments. All staff and employees were very professional and Nice availability for service appointment even same day appointments. All staff and employees were very professional and Nice More
Alejandro was super friendly, he explained everything to me as we went, and helped me fully understand the service being done to my car, the service I would need in the near future, and the exact role these me as we went, and helped me fully understand the service being done to my car, the service I would need in the near future, and the exact role these parts play. Great service. More
Took the odyssey 2020 for several recalls. Buena Park Honda kept my van over night and said that the rearview camera recall could not be done because they don’t have the parts. They will call me when the Honda kept my van over night and said that the rearview camera recall could not be done because they don’t have the parts. They will call me when the parts come in. Never received a phone call from them after two + months so I took the car back on Dec. 23. The maintenance light came on even though the van registered only 4100 miles. I thought I could get the oil change and the recall done on the same day. I also informed the Honda advisor about issues with the navigation unit with the videos evidence I recorded on my phone. Advisor never informed me that they still don’t have the rearview camera replacement. After a few hours I got a call from the dealership that the oil change was done but no camera replacement. I wouldn’t have gotten the oil change if I was informed that they don’t have the rearview parts. Wanted to talk to the manager, but another advisor told me to contact Honda directly. I would never come back to this place. Will take my business somewhere else. By the way, they said that their technicians could not find the issues I showed from my phone so they couldn’t do anything about it. They want to keep my van for another day + so they can test drive the van to see if my videos are legit. wasting my time. I got a “lemon” More
A/C unit was repaired for service for the third time in three years. When I picked up my car from service it had zero gas in the tank unbelievable. I had 50 miles of gas in the tank when dropped off. three years. When I picked up my car from service it had zero gas in the tank unbelievable. I had 50 miles of gas in the tank when dropped off. More
Charlie Kim is the best! Very professional and polite. I made an appointment with him he knew I needed to be in and out quick because of my tight schedule and he made it happen. Only dealership I would reco made an appointment with him he knew I needed to be in and out quick because of my tight schedule and he made it happen. Only dealership I would recommend to get service done at! More
The service is excellent as always. They are very prompt and on time. Friendly service given too. Explained everything well and was treated with respect. and on time. Friendly service given too. Explained everything well and was treated with respect. More