Buena Park Honda - Service Center
Buena Park, CA
711 Reviews of Buena Park Honda - Service Center
This was my 1st time bringing my 2020 Honda CR-V to be serviced. Maria from the service department welcomed me with a smile (under her mask) and with good customer service took care of processing the pap serviced. Maria from the service department welcomed me with a smile (under her mask) and with good customer service took care of processing the paperwork to assign the work to the right mechanic. She was patient in answering all my questions and concerns and made me feel like I was an important customer. When my car was ready, Maria took time to assist me in carrying the cargo tray I purchased from the parts department. I'm looking forward to her assisting me at my next visit. Thank you Maria. More
Service 5 stars, technical advice, 5 stars, waiting room 5 stars, arriving at the dealer and getting setup for your appointment is the reason I’m giving 4 stars. It took 1 hour for me to get an advisor to 5 stars, arriving at the dealer and getting setup for your appointment is the reason I’m giving 4 stars. It took 1 hour for me to get an advisor to look at my car. I did schedule an appointment but somehow I keep getting emails that my appointment was missed. That tells you that something is wrong with the scheduling service. I did have an appointment and arrived there on time but there were about 20 car in front of me. Insane. Maybe next time I will try a middle of the week day to see if I get out of there faster. My appointment was on a Saturday morning. My advisor Kurtis, I have no complaints. Honest, courteous and professional. Will probably look for him next time I stop by. More
I went to Honda dealership to get my car serviced and Charlie Kim was very helpful and gave great customer service! And even provided me with a free car wash ! Charlie Kim was very helpful and gave great customer service! And even provided me with a free car wash ! More
Great fast, reliable service. I loved that I got a text message about my service and how much my bill would be. Maria was wonderful and did an excellent service. message about my service and how much my bill would be. Maria was wonderful and did an excellent service. More
Great service, very through in their servicing and upcoming maintenance to my car. Good time, finished before the time they originally gave and very hospitable. Definitely be bringing my car in more t upcoming maintenance to my car. Good time, finished before the time they originally gave and very hospitable. Definitely be bringing my car in more to this location for servicing my vehicle. More
Maria was very helpful, she knows what kind of service my car needed. Professional, helpful, I would comeback and have her help me again when I return for another service car needed. Professional, helpful, I would comeback and have her help me again when I return for another service More
When I Arrived to the dealership for my appt at Honda Dealer Buena Park Yessenia Cortez welcome me to my appt with a happy smile great customer service I asked questions she answered with a smile an Dealer Buena Park Yessenia Cortez welcome me to my appt with a happy smile great customer service I asked questions she answered with a smile and great customer service the staff at the Buena Park Honda are indeed great staff with great smiles and happy to deliver with a smile of great customer service i will come back for great service on my 2017 Honda Civic I want Yessenia Cortez the next time i go for my next appt I truly recommend the Buena Park Honda Dealer for great service for your vehicles thank you Buena Park Honda Dealer and Thank you Yessenia Cortez see you in the next appt :) More