Buena Park Honda

Great Customer Service Ever since I bought my vehicle back in 2010 I have had my vehicle go in for its regular check-ups. Everyone from guy that in charge of the shuttle bus Ever since I bought my vehicle back in 2010 I have had my vehicle go in for its regular check-ups. Everyone from guy that in charge of the shuttle bus, to the mechanics and other staff are always very welcoming but most importantly have great customer service. More

Quick and painless I took my car in after noticing it seemed to be bucking/jolting more than usual. Jaime quickly got a grasp of the situation and let me know he and a t I took my car in after noticing it seemed to be bucking/jolting more than usual. Jaime quickly got a grasp of the situation and let me know he and a technician would take care of it. Ended up being just a quick fix! More

Excellent service with a smile I took my Honda in for a routine oil change and tire rotation. Giovanni was very kind and helpful to point out that my brake fluid needed to be change I took my Honda in for a routine oil change and tire rotation. Giovanni was very kind and helpful to point out that my brake fluid needed to be changed since the fluid's color was getting dark. Plus, I was able to get the battery sensor replaced at absolutely no cost because of a recall. Although Buena Park Honda isn't the dealership I go to to have my Honda serviced, I'm very thankful that such a helpful dealership is there since I'm often in the area. So, now that I found a reliable place, it makes getting my car serviced so much easier. Thank you very much, Giovanni and all the Buena Park Honda staff for your kindness and excellent service. More

Excellent service and friendly professional people The service was awesome! I went in for a safety recall service repair. Alvin Nguyen was friendly, helpful, and professional. The wait wasn't bad. The service was awesome! I went in for a safety recall service repair. Alvin Nguyen was friendly, helpful, and professional. The wait wasn't bad. More

Maintenance Great service, but please advice shuttle car driver to be costumer friendly, he lacks courtesy.My service advisor Mr Ngyuen is awesome as usual. Im ve Great service, but please advice shuttle car driver to be costumer friendly, he lacks courtesy.My service advisor Mr Ngyuen is awesome as usual. Im very lucky to have him checked my car even if I didn’t have an appointment that day. More

Great service and sale people Tonny Huynh is very helpful and informative. Come to him for the good deal if you want a Honda, purchasing a car was my last thing to do cuz I don’t l Tonny Huynh is very helpful and informative. Come to him for the good deal if you want a Honda, purchasing a car was my last thing to do cuz I don’t like dealing w hassle. Come to people you know is better More

Shuttle Van Great service as usual. The only problem that I had was with the shuttle van. I waited about a 1/2 hour and finally took an Uber to work. I asked a Great service as usual. The only problem that I had was with the shuttle van. I waited about a 1/2 hour and finally took an Uber to work. I asked a couple of times, people said they would check, but no luck. No biggie.....You guys should get rid of the shuttle and Uber of Lyft people to their destination. It would be a lot cheaper for you. More

Friendly service writers & work was done in the estimated ti We took our 2017 Accord in for a warantee issue. I had never been to this dealer before, but Cerritos Honda wasn't taking online appointments, so I de We took our 2017 Accord in for a warantee issue. I had never been to this dealer before, but Cerritos Honda wasn't taking online appointments, so I decided to book an appointment for this dealership. There were many open slots available, even on a Saturday. However, even with a reservation, we still had to wait to drop the car off. The checkin was quick, but we had to wait for a service advisor to be assigned to us (Giovanni). The wait was about 15 minutes. After explaining the problem with the car, the advisor told us a rough estimate of how long it would take to have the mechanic investigate & possibly fix the problem, if parts were available. The estimate was pretty close, we were told about 1.5 hours, it was 2 hours when we got the call to come pick the car up. The checkout by the same service advisor was quick & we were picking up our car, freshly washed. So a minimum of time was spent taking care of our car on a Saturday and the problem was resolved with little or no fuss. What more could you ask. We'll be back if we ever need another dealer service visit. More

Great job! Buena Park Honda is the only place I’ll take my Honda in for service. Eddie is awesome! I came in about 3,000 miles too early for an oil change. Eddie Buena Park Honda is the only place I’ll take my Honda in for service. Eddie is awesome! I came in about 3,000 miles too early for an oil change. Eddie explained to me what the oil % life means, and to look for service codes when it is time. I also explained my vehicle pulls to the right. Eddie had the mechanics take a look at my alignment; and is was off. My Ridgeline runs great! Buena Park Honda is honest and very helpful! More

Recall Repair Service I took my car in to repair two recall notices, and thanks to Eddie the overall service & repairs were excellent across the board!! He was so helpful a I took my car in to repair two recall notices, and thanks to Eddie the overall service & repairs were excellent across the board!! He was so helpful and friendly too. Also the shuttle service assisted me greatly, and the estimated time for the service repair was as long as Eddie suggested, which helped me plan out my day as needed. It was a great experience coming here, and to top everything off, they washed my car! That was a really nice touch. More