Buena Park Honda

Get the right customer service I went to this dealership for a second oil change couple weeks ago and it was my first time at Buena Park Honda as I always went to Riverside. The pro I went to this dealership for a second oil change couple weeks ago and it was my first time at Buena Park Honda as I always went to Riverside. The process took the usual time, no worries. When I got my car and driving a couple of days after the oil change I learned that the 9mm nut for the Heat Shield/Oil cover was missing and my sheet of metal was hanging out all over the floor. Now this is why I like Buena Park Honda and why I am going to go back. The day that I left a customer service from BP Honda texted me and asked how my visit was AND i got a email from BP Honda asking if I had any complaints. The person who texted me is named Eddie, and he was very nice and took time to hear me out and told me what I can do so that they can know what they need to fix/replace. Eddie is the man not only because hes was nice but took me to the body shop to show me what was wrong, what i needed to fix, and what options he has for me and man he has his customer service ON POINT. Usually when I see dealers and body shops I go in and tell them what I think or know is wrong and they just try to do it fast and get my money, and I dont even know what they did to fix it until they are done. But Eddie was kind enough to show me what bolt was missing, what other bolts were missing before I came in, and solutions that he can offer. I will definitely go back and do all my inspection/oil change/tire rotation/and even a free car wash! at BP Honda. Thank you for the great service Eddie! More

Cordial, professional service My Honda Accord's service light went on indicating that my oil was at 15% and it also turned out that the car needed it's 35,000 mile service. I made My Honda Accord's service light went on indicating that my oil was at 15% and it also turned out that the car needed it's 35,000 mile service. I made my service appointment online and did not have to wait more than 5 minutes before being ushered in and met by Jamie who efficiently reviewed my service record and took several measures of my car. I had had the car serviced in June in preparation for a long driving trip and some of the 35,000 mile maintenance service was done then, according to my service record. Jaime accurately predicted the amount of time (2 hours) and estimated the cost for the service. My husband was with me and we were also purchasing a car, which took us 5 hours to complete so Jaime waited patiently before letting us know that our Accord was ready. While checking the car in, Jaime and I discovered that we were both interested in art, he does acrylic painting and I'm a watercolorist. He showed me a photo on his cell phone of a Halloween project that he and his daughter/son (?I can't remember which) had completed and it was terrific! The one thing he did forget when it came time for me to pay for the service, was to deduct the coupon I had brought in that shaved off $65 from the total price of the service, and he needed to be reminded. He apologized and ran the paperwork through to correct the error. I have consistently had pleasant experiences from Buena Park Honda service providers, that's why my husband and I have been loyal to this dealership for the past 20+ years. More

Excellent from start to finish Contacted Buena Park from Norcal to purchase a new SUV for my daughter who attends UCI. Was able to do everything via email until signing the final co Contacted Buena Park from Norcal to purchase a new SUV for my daughter who attends UCI. Was able to do everything via email until signing the final contract. Absolutely stress free transaction More

Excellent service I was able to purchase a new Accord at a very good price. Frank Gomez provided excellent, friendly service. Buying an auto at Buena Park Honda was a I was able to purchase a new Accord at a very good price. Frank Gomez provided excellent, friendly service. Buying an auto at Buena Park Honda was a wonderful experience. More

Great service I visited Buena park honda. JAIME GOMEZ was the honda employee who assisted me. He provided the BEST customer service I ever had at any car dealership I visited Buena park honda. JAIME GOMEZ was the honda employee who assisted me. He provided the BEST customer service I ever had at any car dealership. He was fast and professional. He deserves raise and promotion. I had some issue with car break pad and he and the friendly mechanic named Daniel helped me. Thank you Jaime and Daniel for your outstanding service! More

Excellent Service My experience on 11-13-17 was excellent . The manager Ricky that helped me out was very pleasant. It's nice to beable to go somewhere and get great se My experience on 11-13-17 was excellent . The manager Ricky that helped me out was very pleasant. It's nice to beable to go somewhere and get great service. I will definitely go back for any issues with my car.. More

Awesome service and best price for my needs. I bought a car here in 2007. I went back to purchase a car for my mom. And got an awesome price for her. And end up buying one this past Sat. I mentio I bought a car here in 2007. I went back to purchase a car for my mom. And got an awesome price for her. And end up buying one this past Sat. I mention i too wanted to purchase again. And my awesome Sales person name Johnny Shahid gave me such a good price. I couldn't pass up. That Sat was kind of late and had my 5yr old with me. So had to leave n come back another day. But they assure me that they will honor that price for me, when i decide to go back. Don't tell my sales person but on Sun of that week drove to other honda dealers to see if they wr making a fool of me and see if i can get a better price. Well no couldn't beat the price that buena park afford me first. We were here back on Monday and purchase a Honda pilot 2017. Super happy. Buena park has helped me since my first purchase in 2007. And now too, not to mention my sales person Johnny was so nice n help u. And very experience person. He got what we needed. Thanks Honda in buena park. More

BEST DEALERSHIP I purchased a new 2017 Honda Accord Sport Francis Tanglao took care of me like I was family. The purchase was so easy I would recommend ANYBODY to buy I purchased a new 2017 Honda Accord Sport Francis Tanglao took care of me like I was family. The purchase was so easy I would recommend ANYBODY to buy a car from Buena Park Honda.Thanks for your great service More

Best dealer I bought my car at honda buena park and I was so satisfied for the help of Ms. Prado. She gave me the best deal i can ever had . If youre buying a car I bought my car at honda buena park and I was so satisfied for the help of Ms. Prado. She gave me the best deal i can ever had . If youre buying a car I recommend Ms. Prado as your dealer . Super friendly and Nice . More

Excellent service Eduardo provided excellent service, he provided updates along the way and made sure my vehicle service was done promptly. Will definitely bring my car Eduardo provided excellent service, he provided updates along the way and made sure my vehicle service was done promptly. Will definitely bring my car back! More