Buena Park Honda

Thanks Channy for Great customer service. Buena Park Honda really answered my questions and made me feel comfortable. They really listened to my concerns about cars and explained what I might Buena Park Honda really answered my questions and made me feel comfortable. They really listened to my concerns about cars and explained what I might not have understood. I was not pressured and I know I got the best deal in town and around town. Thank you again for listening :) More

Great and Fast service The service at the Honda dealership was fast and quick. Eddie was clear about explaining what services I would need and was thorough in what installin The service at the Honda dealership was fast and quick. Eddie was clear about explaining what services I would need and was thorough in what installing a battery at the dealership would do for me. More

Reprogrammed key Iliana and Alvin provided such great customer service for my dad and I! We needed to have my car key reprogrammed and they took care of it speedily! T Iliana and Alvin provided such great customer service for my dad and I! We needed to have my car key reprogrammed and they took care of it speedily! Thank you both for relieving us of such a headache!!! More

Computer Software Replacement I had a very random breakdown with my car. It turns out the entire computer needed to be replaced in the vehicle. Thank goodness it was under warranty I had a very random breakdown with my car. It turns out the entire computer needed to be replaced in the vehicle. Thank goodness it was under warranty, but Eddie for Buena Park Honda was really great in providing updates and excellent customer service. Very happy with my local Honda dealership! More

Service on a Recall Notice I got my first recall notice so i made an appointment on line which is super easy to do and they follow-up with confirmation. i took my car in before I got my first recall notice so i made an appointment on line which is super easy to do and they follow-up with confirmation. i took my car in before my actual appt time. they took me in right away. i was greeted by Giovanni who was most helpful and took time in checking out my car all the way around and if i had any other concerns with the car i did and i explained those to him. he told me he was going to have them checked out. i was very happy with the way he treated me as a customer and especially being a lady not knowing much about cars. Giovanni was helpful and informative he is definite a helpful honda guy. More

Tire service and oil change The staff here are great! Customer service and efficiency are two areas that they live by. Phan, Ricky, and Savy are the ones whom I directly talked t The staff here are great! Customer service and efficiency are two areas that they live by. Phan, Ricky, and Savy are the ones whom I directly talked to. The place was clean, the service was fast, and a place that I continue to bring my Honda back to. More

Choi was really good Bought a new 2017 Civic. It was very nice. Service was friendly and quick. Was very satisified with Choi and would come back again to purchase. Bought a new 2017 Civic. It was very nice. Service was friendly and quick. Was very satisified with Choi and would come back again to purchase. More

A so-so experience Wait time was long, 30mins to drop off and 20mins to pick up my car. Service time was 1 hour, which was a decent wait time. Wait time was long, 30mins to drop off and 20mins to pick up my car. Service time was 1 hour, which was a decent wait time. More

Excellent Service! I recently bought my first car (a 2018 H-RV) at BP Honda and had excellent service. Faiz Ahmed was the first to take me around and show me the car. I I recently bought my first car (a 2018 H-RV) at BP Honda and had excellent service. Faiz Ahmed was the first to take me around and show me the car. I did not buy that day but he was very helpful and kind. Once I was ready the whole process was fast and simple. Chase Cunningham was my salesmen. He answered all of my questions and was so patient with me as I made this big decision. I never felt any pressure to buy the car or add any of the packages. He listened to what I wanted and got it for me at a great deal! I couldn't have asked for anyone better! When I went to sign the papers Eric Perez was there to walk me through each step. He explained every single paper that I was signing and I am so appreciative of that. Not once at Buena Park Honda did I feel like I was being taken advantage of. They took care of me and I would defiantly buy my next Honda there just because of the service I was given by these three employees. More

First time buyer. Awesome experience! Told them what I was looking for and what my price range was. They worked with me to make sure I was completely satisfied with my options. They were Told them what I was looking for and what my price range was. They worked with me to make sure I was completely satisfied with my options. They were very thorough and made the car buying process much easier on me since it was my first time. They made sure to meet each of my needs. Great customer service. I would recommend people to come here if they’re looking for a car. Ask for Johnny Shahid! He’s amazing! There was another woman that helped me. She was the one who helped me with my contract and might’ve been the Financial manager. Sorry I don’t remember her name but she helped me on the same day as Johnny 11-20-17 at around 9pm-11pm. More