Buena Park Honda

Sebastian Padilla helped us right away and was able to answer my questions regarding the car I was looking at , super friendly and knowledgeable, the financing guy that helped us out was great made the pr answer my questions regarding the car I was looking at , super friendly and knowledgeable, the financing guy that helped us out was great made the process go quickly and was very kind . More

Kenny was awesome, upbeat and personable. Gave fair pricing and consideration to help me find the right vehicle for my needs and budget. Michelle was amazing, friendly, fast and efficient, su Gave fair pricing and consideration to help me find the right vehicle for my needs and budget. Michelle was amazing, friendly, fast and efficient, super funny as well. Felt great to get my new car! More

Excellent customer experience, top tier customer satisfaction! I felt like the only customer that mattered! satisfaction! I felt like the only customer that mattered! More

Service here is amazing! Especially our sales person Sebastian! He was very helpful 10/10 recommend this dealership Especially our sales person Sebastian! He was very helpful 10/10 recommend this dealership More

Outstanding service! I am so grateful for the quick help. Kenny and Chace were awesome! I am so grateful for the quick help. Kenny and Chace were awesome! More

Nora, Letty and team did an outstanding job taking care of me and my wife of me and my wife More

OMGGG. .., Channey Gil was, patient, professional, Totally made my Honda Fit journey do able, DONE SON ✔️ 👏, Thank You Channey .., Channey Gil was, patient, professional, Totally made my Honda Fit journey do able, DONE SON ✔️ 👏, Thank You Channey More

Buena Park Honda Service Department This is my second and last time coming to this location—for an oil change or anything. A few months ago, I waited over 30 minutes for a service advisor with zero co and last time coming to this location—for an oil change or anything. A few months ago, I waited over 30 minutes for a service advisor with zero communication—so I left. I came back the following week, waited 15–20 minutes, and finally got the oil change I needed. Fast forward to 5/7/25—I returned again, hoping maybe things had improved. Nope. Same 30-minute wait, no acknowledgment, so I backed out and left again. Then today, 5/12/25, I gave it one last try. I waited 20 minutes, only to be skipped over by the porter, Jason, who ignored me and helped a woman who had just pulled in behind me. The next advisor came out and also went to her car first. At that point, I was too frustrated to say anything—I just needed to get the oil change done and move on. And to top it off? The same oil change that was $49 last week is now $59 today because the price “went up.” SMH. What makes this even more frustrating is that this is our 6th Honda. We’ve been loyal to the brand for years—so loyal that we’ve gotten to the point where we just purchase over the phone and walk straight into financing. That’s how much trust we had in the Honda experience. I’m officially done with Buena Park Honda. My time is valuable, and I work hard for my money. I want to spend it with businesses that respect their customers. I’ll gladly pay more elsewhere for better service and basic courtesy. Maybe the staff feel secure because Honda is a big name—but if this is how you treat customers, fewer and fewer people will be walking through those doors. More

They were professional, friendly not pushy. They gave me a great rate and drove out the lot with a new 2025 Accord. Visited multiple dealer ships. Honda Buena Park was by far the best exper They gave me a great rate and drove out the lot with a new 2025 Accord. Visited multiple dealer ships. Honda Buena Park was by far the best experience. Jacob was awesome. Steve was amazing great explains everything in detail everyone was great. More

Kenny was very kind and greeted my family and I with a smile and was extremely helpful, Steve Choi was great and helped me leave with a deal that was in my budget. smile and was extremely helpful, Steve Choi was great and helped me leave with a deal that was in my budget. More