Budget Car Sales
Norwalk, CA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 16 reviews
I was shopping for a late model , low mileage , diesel engine Ford pickup truck for work, afetr getting the run around at two local dealerships I remembered the big Budget sign that I could see from the f engine Ford pickup truck for work, afetr getting the run around at two local dealerships I remembered the big Budget sign that I could see from the freeway. Upon arriving at the dealership I was greeted by several people that were very polite, well mannered and helpful. Like any other guy working for a living I was not in the mood for a bunch of salesman hooey. Phil ( the manager ) took the time to go over the vehicle I was interested in and the exact price of everything out the door. He even had it detailed for me and the fuel topped off, not the treatment one usually gets at a car dealership . They even offered to help with the finance process if needed. I recommend this dealership to anyone that is in the market for a low mileage, quality fairly priced vehicle. My trade in value was just as declared in the book, no funny business or baloney of any kind. In todays cut throat market place it was a releif to find honest people that still take the time to get to know their customer, not just take the dough and run. I definitly would buy from them again. More
I had bought a trcuk previously from this dealership and was thinking of upgrading my daughters car after graduation from college. As I had been treated very fairly at this Budget dealership I had no qualms was thinking of upgrading my daughters car after graduation from college. As I had been treated very fairly at this Budget dealership I had no qualms about going there with a trade in . Phil was there and he remembered me by name and spent a bit of time gabbing before we started talking about the car. As my daugher had a mustang she was still looking for a car as sporty, Phil had a row of convertible , shiny, low mileage mustangs to choose from. Once again the service was genuine and excellent, the trade in offered was more than I had hoped for and he even threw in a return customer discount to sweeten the deal. No surprises,no pressure, a pleasure to deal with. As long as Phil is there I will continue to do business with this dealership. They have a beautiful new building and there is a fast food resturant next door that Phil even bought me lunch at while he had the new addition to our car family polished and fueled. Another great Budget experience. Thanks Again Phil for the great service. More
As this was the third vehicle I bought from Budget in as many years, I thought a new vehicle might be what I wanted this time around. A quick phone call to Phil and my wish list of a fully loaded new Lincol many years, I thought a new vehicle might be what I wanted this time around. A quick phone call to Phil and my wish list of a fully loaded new Lincoln Navigator.I told Phil the color combo that my Queen was wanting and he went to work. By end of business day he had located the brand new car that my wife and I deserved afetr finally getting our daughter out of 8 painfully expensive years of private college. But thats another story. When I arrived at the dealership I could spoy our new car a block away, all waxed up and ready to go. Upon arrival all of the paperwork was filled out and ready for review and signature. While the Navigator was a little pricey I had done some comparing with the new car dealership and found that Phil had gottem or made me a better deal than the dealership near my house. This vehicle and the other two bought previously have all been excellent vehicles for work and play. As I have bought three vehicles from this dealership, I would have to say that they have the winning comination of business fair play and honesty and delivery of a quality product. A added reward was the huge mound of chocolate chip cookies that I devoured while at the dealership. Phils wife cam bake ! Thanks again for the great service. More
The only thing good about this place is the friendly staff: I was going through Autoland, they work with credit union customers, to buy a car. They contract with different car dealerships who send t staff: I was going through Autoland, they work with credit union customers, to buy a car. They contract with different car dealerships who send them listings of cars available which are in excellent condition. They had a car for $16,999 which I ended up finding on the internet advertised for $14,999 located at Budget Rent a Car in Norwalk. I had searched the internet for that same car only so I could see it in person and than go back and purchase it through Autoland. It should have been listed for $16,999. When I went to the location and decided to purchase the vehicle at the dealership it went up in price $2000! I was told that "in error" the person who inputs the information on the internet, put it in before all the additional charges such as the $1000 certification fee and the new tires etc.. had been added on. I had advised the salesperson that I felt it was illegal to advertise at a lower price and he stated that as long as there was a retraction online than it was not illegal. I ended up working the amount down to $15999. I had decided at that time to write a letter to the company and if necessary get a legal opinion. I wrote the letter right after bringing the car home and received a call from Phil Ayers, the sales manager, the day after mailing the letter. I believe the President is Dick Ayers and that is who I had written the letter to. I agreed to take just $500 of the $1000 plus tax because I gave Phil the benefit of the doubt regarding the "error", but than after the conversation I found this website showing the other two complaints both stating issues with the internet price of the vehicles they were looking at. I went the next day to pick up my $500 check and ask for the remainder of the money but Phil already had the full amount of $1000 + tax waiting for me. I guess he figured I would be grateful. I showed him the two reviews and was more than a little upset (he was pretty much speechless) and left with my full refund. Also, when I looked on line for the car that I had purchased it showed it now not available of course, but with a sales price of a thousand dollars less than what I paid. And there was certainly no retraction. So even the sales amount online was a lie. More
purchased a used car here a couple months ago to find out that the check engine light never worked so I didn't know there were other problems with the car, now it is back at their mechanic and he wants to do that the check engine light never worked so I didn't know there were other problems with the car, now it is back at their mechanic and he wants to do the least amount of work possible to fix it instead of fixing it right, today they offered me my money back and refuse to give me the 500 I have already put into the car and the registration I have already paid. They want to keep the car in better condition than I got it in and all the trouble they have caused me including having the car towed to their facility I am supposed to eat it. We also saw this vehicle on line and when we got there they wanted us to pay more money for the car, when we left they called us and offered less than what we originally wanted, now I know why. Please do not go here for any purpose, car rentals, anything, they are heartless and don't care what they do to make a dollar. More
STAY AWAY! This dealership uses high pressure and deceitful tactics. I viewed a car on their internet and when I viisted the dealership, I found out it had been in a wreck. Some of their cars are mi deceitful tactics. I viewed a car on their internet and when I viisted the dealership, I found out it had been in a wreck. Some of their cars are miissing parts, etc. They then tried to sell me a car that was advertised for $23,990 at $28,990! and then give me a low ball figure on my trade in. I would not recommend this dealership. More