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Buddy Chevrolet - Service Center

Decatur, GA

4.1
52 Reviews
Call Service Center (404) 907-2339

52 Reviews of Buddy Chevrolet - Service Center

Sort by
March 30, 2025

Terrible experience. Unreasonably priced. Poor professional. Awful place to do business. Would never recommend this place More

by COMMITTEDCONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob was not me advisor
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Apr 01, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand that you found our pricing and service unsatisfactory, and we appreciate your feedback. Please feel free to reach out to us directly at Buddy Chevrolet so we can address your concerns more thoroughly. Your satisfaction is important to us, and we are committed to upholding our standards. Sincerely, the Team at Buddy Chevrolet

March 29, 2025

Friendle, pretty fast, informative, good about not doing what customers didn’t come in for without informing them of the importance More

by PARTRIDGE1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Banker
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Mar 29, 2025 -

Buddy Chevrolet responded

Thank you for your kind review! We're glad to hear you had a positive experience at Buddy Chevrolet. It's great to know that our team was friendly, fast, and informative while keeping you well-informed about necessary services. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

March 29, 2025

First time since Buddy took over Superior Chevrolet and I must say the customer service has improved greatly there. More

by TIGNER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced an improvement in customer service at Buddy Chevrolet. Your satisfaction is our priority, and we appreciate you choosing us. We look forward to serving you again soon! Sincerely, the Team at Buddy Chevrolet

March 25, 2025

Great service no issues. Service worker was very knowledgeable and friendly. A very good experience. More

by YATE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Buddy Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us at Buddy Chevrolet. Our team takes pride in providing knowledgeable and friendly service, and it's wonderful to know it made a positive impact. We look forward to seeing you again! Sincerely, the Team at Buddy Chevrolet

March 25, 2025

Service was a pleasant experience. It was a nice feeling seeing one of my favorite mechanics servicing my car.(Tony) More

by QUENTINSPIVY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zarlesia           Mcnary             
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony- works in car maintenance/service
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Mar 26, 2025 -

Buddy Chevrolet responded

Thank you, we appreciate your kind words! We're thrilled to hear you had a pleasant experience at Buddy Chevrolet and that Tony was able to service your car. We value our customers and their favorite mechanics! We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

March 21, 2025

I like the professionalism of the service agent and the professionalism of the mechanics. I will most definitely be referring my friends and associates to Buddy Chevrolet. More

by GREENADONNIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciated the professionalism of our service agents and mechanics. Your referrals mean a lot to us, and we look forward to assisting you and your friends at Buddy Chevrolet in the future. Thank you for choosing us! Sincerely, the Team at Buddy Chevrolet

March 21, 2025

I love the service it always good sometimes I have to wait 2 hours but I wouldn’t go anywhere else More

by 1962CDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Buddy Chevrolet. We're glad to hear that you love our service, and we understand that the wait time can be a bit long at times. We are constantly working to improve our efficiency. We look forward to serving you again on your next visit! Sincerely, the Team at Buddy Chevrolet

March 18, 2025

Upfront and honest about the waiting time. Thr was ready within an hour. Good job More

by BROGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Buddy Chevrolet responded

Thank you for the great review! We're glad that our service team at Buddy Chevrolet did a fantastic job and that you found them to be upfront and honest about the waiting time. It's great to know that your vehicle was ready within an hour. We appreciate your support and look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

March 14, 2025

I had great experience and Anthony in the service department was so helpful!!! I look forward to coming back as I have been a customer for over 10 years . The change is working . Keep up the good wor More

by SJACK0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Anthony in our service department. Your loyalty over the past 10 years means a lot to us at Buddy Chevrolet, and we’re excited to continue serving you. We appreciate your kind words and look forward to your next visit! Sincerely, the Team at Buddy Chevrolet

March 13, 2025

The saleswoman Chante was great! The dealership was great. The car is a very cool car. Thanks More

by marcusladside77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaquan Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Amoah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chante Arnold
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Mar 13, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Marcus! We're thrilled to hear that you had a great experience with Chante and that you love your new car. At Buddy Chevrolet, we strive to provide excellent service and we're glad you felt that. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

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