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Buddy Chevrolet - Service Center

Decatur, GA

4.1
37 Reviews
Call Service Center (404) 907-2339

37 Reviews of Buddy Chevrolet - Service Center

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March 05, 2025

Thanks to my service guy ML for a great experience and quick service. My traverse is back on the road!!! More

by CORINTHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ML
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Mar 05, 2025 -

Buddy Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear about your great experience with ML and that your Traverse is back on the road. At Buddy Chevrolet, we strive to provide quick and efficient service for all our customers. We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

March 03, 2025

My appointment was for 7:30 and I was waiting until 9:30. I had no problems with the service once I was helped. I was initially overlooked in line but they were great. More

by KEITHANDRECOLLINS
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Buddy Chevrolet responded

Thank you for your feedback, Keith. We appreciate you taking the time to share your experience with us. It's great to hear that once you were assisted, the service met your expectations. We understand the importance of timely service and will work on improving our appointment management. If you have any further concerns or suggestions, please feel free to reach out to Buddy Chevrolet. We look forward to serving you better in the future! Sincerely, the Team at Buddy Chevrolet

March 02, 2025

I did not get verbally told what was actually done to my car nor do I feel like my fluids were topped off as part of the courtesy inspection. Also my car is still driving the same way. More

by JOSEPHWARD1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
M.L was my service advisor
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Mar 02, 2025 -

Buddy Chevrolet responded

Thank you for the feedback Joseph. But if you did not get a full printout of any work please let us know as the whole process is automated. Feel free to call me, I'd like to make sure you're happy. 404-919-7919

March 02, 2025

The service was quick and the customer service was good. I will be returning again. More

by ERIKAHSWIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Buddy Chevrolet responded

Thank you for your kind words, Erika! We're thrilled to hear that you had a quick and positive experience with our customer service at Buddy Chevrolet. We look forward to welcoming you back again soon! Sincerely, the Team at Buddy Chevrolet

February 28, 2025

Charging 3% for a credit card is inappropriate for this type of business My car had to wait 3 days for an available technician after bringing it in with an appointment More

by KCKOZICKI
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Mar 03, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience regarding the credit card processing fee and the wait time for service at Buddy Chevrolet. We appreciate your feedback, as it helps us evaluate our processes and strive for improvement. If you would like to discuss your experience further, please don't hesitate to reach out to us directly. We value your insights and hope to provide a better experience in the future. Sincerely, the Team at Buddy Chevrolet

February 28, 2025

Took 6 hours to service. Called 8 min before close. Couldn’t get car for two whole days. Also voided my power train warranty because of the ownership change even though I up More

by GKGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Buddy Chevrolet responded

Thank you for your feedback regarding the service time and warranty issue. At Buddy Chevrolet, we strive to provide timely service and uphold our commitments. We encourage you to contact us directly so we can address these concerns in greater detail. Your experience is important to us. Sincerely, the Team at Buddy Chevrolet

February 23, 2025

New to Buddy's Chevrolet dealership. Overall experience was good. Friendly and professional. Will return for an update service. More

by FGHSB201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a good experience at Buddy Chevrolet. Our team is dedicated to providing friendly and professional service. We look forward to welcoming you back for your next service update! Sincerely, the Team at Buddy Chevrolet

February 21, 2025

Sold me a car with a bad battery and after three months on a three year battery it was dead and said I have to purchase a new one for over three hundred dollars…bad business.. More

by EDMONDSON2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Marotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaquan Kerr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hurst
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the battery issue after purchasing your vehicle from Buddy Chevrolet. We appreciate your feedback as it helps us improve our services. Please feel free to reach out to us directly so we can discuss this matter further. Sincerely, the Team at Buddy Chevrolet

February 21, 2025

Been using this dealership for repairs for years! Ray in the service center is great! Definitely recommend you go here! More

by mrskpurdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Feb 21, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Buddy Chevrolet over the years. It's wonderful to hear that Ray in the service center provided you with great service. Your recommendation means a lot to us! We look forward to seeing you again for your future repair needs. Sincerely, the Team at Buddy Chevrolet

February 20, 2025

everything is great no issues at all and they did a great job. Bob Hurst and service staff took care of me greatly More

by JUGG32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Buddy Chevrolet responded

Thank you for taking the time to share your experience! We're thrilled to hear that everything went great and that our service staff, including Bob Hurst, took excellent care of you. We appreciate your kind words and look forward to seeing you at Buddy Chevrolet again in the future! Sincerely, the Team at Buddy Chevrolet

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