Budd Baer Subaru - Service Center

I've been dealing with Budd Baer for years and I'm a very satisfied customer. Great people! Great service!!!! satisfied customer. Great people! Great service!!!! More

Totally professional and very good with warranty coverage and prompt service. Zero deductible helps also and prompt service. Zero deductible helps also More

Great service and friendly people . They tell you what’s wrong with your car plus have two nice waiting areas They tell you what’s wrong with your car plus have two nice waiting areas More

In for oil change and tire rotation. Speedy service. The only thing different this time is they did not bring the car inside or wash it. Speedy service. The only thing different this time is they did not bring the car inside or wash it. More

The service department done a great job! Victoria kept us updated and really appreciated being able to get our car in quickly as we were worried about an issue we were having. The issue was Victoria kept us updated and really appreciated being able to get our car in quickly as we were worried about an issue we were having. The issue was fixed the day car went in and we were able to pick car up after hours! Really appreciated that as well! More

Had to wait too long for just an inspection. A cracked belt was apparently missed during my 60,000 mile check up A cracked belt was apparently missed during my 60,000 mile check up More

Brought my car in for oil and filter change and presented a coupon for $10 off. I was called back and I was told that it was recommended that I have the wiper blades replaced as well as having the cabin and a coupon for $10 off. I was called back and I was told that it was recommended that I have the wiper blades replaced as well as having the cabin and air filters replaced. I had left a second coupon on the front seat of the car for $25 off additional services. I was told that I could use that coupon for the additional services. When I picked the car up only $25 was taken off. I was not told that only one coupon could be used. This was not explained to me before I gave the okay for the additional services and I did not have the coupon in my possession at that time since I left it in the car. None of the additional services needed to be done at that visit and the coupon was no where near its expiration date. I would have bought it back at another time had I known about this policy. I’m retired and have virtually every day free and I live 5 minutes away so I could have bought it back without any inconvenience. Also, as an aside, the charge for the wiper blade installation was $17. Next time I’ll go to Advanced Auto where they install them for free. As I was finishing this review Stacey called me to tell me that she had just called “upper management” to see if they would honor the second coupon and they said that they would not so I increased Stacey’s review by one star and reduced Budd Baer’s by one. Seems stupid to jeopardize a future auto purchase for $10 More

check in was very prompt and our minor glitz with the insurance card was quickly resolved. insurance card was quickly resolved. More

Attentive and outstanding customer service. Everyone was great to work with on taking care of my service issues of inspection, oil change and tire rotation. The only thing I think that they s Everyone was great to work with on taking care of my service issues of inspection, oil change and tire rotation. The only thing I think that they should bring back is washing your vehicle before they give it back to you, I really appreciated that courtesy and one of the reasons I spoke so highly in the past about Budd Baer Subaru was the kid glove care. More

I appreciate the time and communication regarding fixing our car. Also greatly appreciate helping with a loaner vehicle. our car. Also greatly appreciate helping with a loaner vehicle. More