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Budd Baer Subaru - Service Center

Washington, PA

4.6
501 Reviews

501 Reviews of Budd Baer Subaru - Service Center

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December 31, 2024

Great service, however I just discovered that there is no complimentary shuttle service on Saturday???? Why?? So, with that said, rating just went from five stars to four stars. More

by sangelini25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Budd Baer Subaru responded

Sorry but our Saturday hours are limited in staffing and scheduling hence we do not have a shuttle service on Saturdays. Our shuttle is available Monday thru Friday.

Dec 31, 2024 -

sangelini25 responded

Please update your information published about no Saturday shuttle service as well as no rental car availability on the website and also internally on site at the dealership.

Dec 31, 2024 -

sangelini25 responded

Update website and internal display about shuttle service and rental car service limitations on Saturday’s.

December 30, 2024

The service was fantastic! I even got a video inspection report which I don’t remember before. What a cool feature! More

by chrish2os
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2024

Everything that I requested to be done was done in a timely matter. People were friendly More

by weaklands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2024

Stacy is always kind and very explanatory. My wait is not too long. I very happy with my service. More

by joykowcheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2024

Service Dept was outstanding. Stacy goes well beyond when it comes to customer care. She is great asset to your organization More

by maxbrozik74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2024

Got me in and got me out as promised. It was excellent. And Stacey get me advised. More

by dsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 25, 2024

Worked to get the job done and addressed the issue with the oil light sensor quickly. More

by gary.macart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 24, 2024

I was disappointed my service took so long on my last visit. Not much more to say More

by pmcinpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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December 23, 2024

Service dept was professional and efficient. Picked up car and delivered it in a timely manner. They explained the work performed and washed the car before returning it. More

by JMM241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan Slaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Kubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 23, 2024

Friendly, polite oil change. Didn't keep me waiting. Word word word word word word words More

by ritaw312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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