Budd Baer Subaru - Service Center

scheduling the service was a bit long , about 30 days but they knew it was not a serious drivability problem. Service was excellent and we were kept informed about the progress of the service. They checked they knew it was not a serious drivability problem. Service was excellent and we were kept informed about the progress of the service. They checked out other parts of the car and let us know about future maintainence suggestions. More

Easy scheduling, On time starting job, provided updates as work progresses, nice waiting area with treats and fast check-out, including car-wash. as work progresses, nice waiting area with treats and fast check-out, including car-wash. More

Provide quality service with positive spirit and a pleasant smile. Go out of their way to listen to your needs. pleasant smile. Go out of their way to listen to your needs. More

The staff is always so kind and helpful. It’s always a great experience any time we call or are there. It’s always a great experience any time we call or are there. More

has my screen replaced now my cell will not connect. they should have check to see if it connected. they should have check to see if it connected. More

Kept me updated and were very efficient! I will definitely be coming back to them for service! I will definitely be coming back to them for service! More

My wife and I were short on time. We dropped both of our vehicles off they had our loaner ready to go it was quick and easy both dropping off and picking up. We dropped both of our vehicles off they had our loaner ready to go it was quick and easy both dropping off and picking up. More

This dealership is 3 hours away from us. If it wasn’t for the ceramic coating having to be reapplied every 6months we would go closer to home. The staff is friendly If it wasn’t for the ceramic coating having to be reapplied every 6months we would go closer to home. The staff is friendly More

I'm extremely disappointed in the service department. After paying $1,800 for service a few weeks ago a new problem arose on my 2019 Buick Lacrosse. My car was overheating and I investigated and found After paying $1,800 for service a few weeks ago a new problem arose on my 2019 Buick Lacrosse. My car was overheating and I investigated and found there was a slight crack in the coolant reservoir, and I lost all fluid. A part was ordered and I became aware that the part department ordered the part for a 6 cylinder, my car is a 4 cylinder. I pointed that out to them and when they went to order for 4 cylinder it was discontinued! So the only alternative was a used part. They located one and wanted to charge me $300 for a $30 part and on top of that, an additional $180 to install. It's hard to believe GM discontinued a part for a 6 year old car. I researched and found one locally and had another garage put it in. (Be aware it's a few minutes job). It cost a total of $60 for part and installation, versus $500 from Budd Baer. Also was able to get done much faster being that I couldn't drive the car. Anyone with a 4 cylinder 2.5L 2019 Lacrosse may want to be aware of this. Since I purchased my car there, I had hoped to be treated more fairly. More

Got me in no problem when my local dealer put me on a wait list wait list More