Budd Baer Subaru

We were treated very well. I spoke with Angel on the phone initially, and she was very helpful. I arrived at the dealership right at opening time and actually walked in with Sh I spoke with Angel on the phone initially, and she was very helpful. I arrived at the dealership right at opening time and actually walked in with Shawn that morning. He was very welcoming and offered to help me. After a test drive he answered all of my questions and showed me the car fax on the car. When we came to pick up the car, it had been run through the shop and was cleaned and ready for us to drive home. In the accounting office, Kimberly was ready for us and made the paperwork process a pleasurable experience. She had everything in order and we had everything taken care of very quickly. She is also very good at her job. Overall we were very impressed with the dealership. We are over 2 hours away, but when I am in the market for another vehicle I will absolutely give them a look. I highly recommend dealing with Budd Baer! More

Great experience at Budd Baer. Had the chance to test drive a few cars and liked them all. Had the chance to test drive a few cars and liked them all. More

Drop off and pick up were handled well. Easy to work around my work hours. Easy to work around my work hours. More

Explained things clearly today. I was in for express service, so nothing major except time waiting. If I'd known before buying tires elsewhere that this dealership offered a 6 mon I was in for express service, so nothing major except time waiting. If I'd known before buying tires elsewhere that this dealership offered a 6 month plan, I'd have possibly purchased here to save the trip for free tire rotation to the other place. Maybe next time...same with some of the other more expensive maintenance items. I love my car, I keep it maintained as recommended. I've learned the hard way though, that I can't say 'since I'm here go ahead and replace the wipers' or whatever, because I usually end up with a huge bill, which has been explained in the past that it's because they have to move to a different bay so it's the labor cost more than the wipers. I continue to go here though because it is an expensive vehicle and I want her to last as long as possible. More

A little bit of a longer wait than what I was normal to, but they were a bit busy. but they were a bit busy. More

Very helpful explaining everything about the car. It is a good idea about having us come back in two weeks to answer questions we might have. It is a good idea about having us come back in two weeks to answer questions we might have. More

Great dealership and service to deal with friendly service people and gets the job done service people and gets the job done More

Victoria (as well as the other employees) were very pleasant and helpful. Plus, my car was finished in a timely manner - can't ask for more than that. pleasant and helpful. Plus, my car was finished in a timely manner - can't ask for more than that. More

The service department is always helpful. They are also very courteous. They are always smiling. They are also very courteous. They are always smiling. More

Appt was at 2:30. I checked in at 2:10. After an hour I asked Victoria if my car was done. She checked and it was just now going in to be serviced. There had been I checked in at 2:10. After an hour I asked Victoria if my car was done. She checked and it was just now going in to be serviced. There had been a backup for some reason. I waited two hours for my car to be done. She got the ok for no charge for my service. I drove 3 hours to my sisters this week. On the way there and also on the way home the screen went out. No radio, no maps, nothing. Thankfully when I stopped for 5 minutes it came back. Makes me wonder if something was done during service to make it go out. More