Budd Baer Buick GMC - Service Center
Washington, PA

182 Reviews of Budd Baer Buick GMC - Service Center
Good service Advisor Vickie does a good job communicating and keeping me informed on what is going on. Have not had any problems with the work done. Advisor Vickie does a good job communicating and keeping me informed on what is going on. Have not had any problems with the work done. More
Oil change/filter, tire rotation, two filters replaced. Satisfied with all those who greeted me at the service department from the employee that showed me where to register and the one who registered what I Satisfied with all those who greeted me at the service department from the employee that showed me where to register and the one who registered what I wanted done. She asked if I wanted to use the shuttle to drop me off someplace while the work was being completed. I told her my husband was there to take me home and just to call when ready to pick up. Then she kept in contact with me during the process. More
subaru recall service was on time and done in a very professional manner. Added air to the tires as a no charge extra, which was very appreciated service was on time and done in a very professional manner. Added air to the tires as a no charge extra, which was very appreciated More
Warranty Service Service was done as promised. Very friendly and organized shop and loaner was provided. Removed noise from car and it is fun an quiet to drive. Service was done as promised. Very friendly and organized shop and loaner was provided. Removed noise from car and it is fun an quiet to drive. More
Review/Jean Peluso My service was very good. My car got the auto butler and it looked great. Vickie was an excellent agent. She was very knowledgeable, professional, My service was very good. My car got the auto butler and it looked great. Vickie was an excellent agent. She was very knowledgeable, professional, and helpful. More
Replacement of faulty airbag, Was notified of recall and immediately given an appointment that was satisfactory to me! Informed regarding anticipated length of time to complete the Was notified of recall and immediately given an appointment that was satisfactory to me! Informed regarding anticipated length of time to complete the work! Greeted on arrival and directed to to service personnel who completed paperwork and discussed work to be done and affirmed that I would return at the completion of the job. I received a call from service informing of progress on project and informing me that the yearly inspections which were due soon could be completed if I chose to do so, I appreciated the foresight and desire to save a extra trip. I am remiss in not remembering the name of this service person. She was informative, courteous and customer service oriented! More
pleasant surprise Professional in all aspects of timing, service as well as completion. The added advise and care was appreciated and friendly. The service desk operato Professional in all aspects of timing, service as well as completion. The added advise and care was appreciated and friendly. The service desk operator went the extra mile to make you feel comfortable and informed. More
Service eperience Friendly, helpful service. The shuttle service was great and I was communicated with very well during the course of the day. Picked up the car and Friendly, helpful service. The shuttle service was great and I was communicated with very well during the course of the day. Picked up the car and it was warm, clean and waiting. More
Great Job Service was great. It was timely and efficient. The only issue is that there was some damage done to my car by your employees. I was informed though t Service was great. It was timely and efficient. The only issue is that there was some damage done to my car by your employees. I was informed though that this would be taken care of. Thank you. More
Always good This service department is always efficient..You do not have a long wait on your car and you get it back clean. The car looked great This service department is always efficient..You do not have a long wait on your car and you get it back clean. The car looked great More