Budd Baer Buick GMC - Service Center

Exceptional people Every one associated with this company is a pleasure to work with. We have been dealing with Budd Baer for as long as we have lived in Washington. N Every one associated with this company is a pleasure to work with. We have been dealing with Budd Baer for as long as we have lived in Washington. Never even thought of going anywhere else. More

Great Everybody was polite and great to work with and went out of there why to take care of me. Using cell phones to text you when your vehicle is done was Everybody was polite and great to work with and went out of there why to take care of me. Using cell phones to text you when your vehicle is done was a great Idea! More

Auto Butler Convenient service. Parts employees were very helpful getting items i wanted for my car. Gave neceesary information needed about reminders for future Convenient service. Parts employees were very helpful getting items i wanted for my car. Gave neceesary information needed about reminders for future service.. Car looked great! More

Great Experience! Friendly people; excellent prompt service! I was greeted promptly when I pulled into the dealership for service. The people at the service counter kn Friendly people; excellent prompt service! I was greeted promptly when I pulled into the dealership for service. The people at the service counter knew my name and company and had my paper work filled out ahead of time. I was told how long my service would take and I received a text when my service was completed. My car was washed free of charge and I was sent on my way with a smile! More

I look forward to the auto butler service The auto butler is a service I appreciate twice a year. The service is well done and quickly completed. Since I paid upfront when I purchased the ca The auto butler is a service I appreciate twice a year. The service is well done and quickly completed. Since I paid upfront when I purchased the car, it seems free and keeps my car looking new! More

Excellent service Friendly advisors and service is complete and your car is ready at time requested. Drop off is easy and it is nice having your car washed! Friendly advisors and service is complete and your car is ready at time requested. Drop off is easy and it is nice having your car washed! More

Efficient & Attentive I was notified by the dealership about the passenger side airbag recall on my Forester. I was due for an oil/filter/tire rotation so we scheduled all I was notified by the dealership about the passenger side airbag recall on my Forester. I was due for an oil/filter/tire rotation so we scheduled all together. I arranged for a "drop off" the night before. I was pleased they are now adding "text messages" to keep me updated on the service as i don't always look at emails in a timely fashion. Everyone, from the desk attendant Diana to the shuttle driver Derrick, provided me with very good service. I appreciate that. More

Service visit I took in my MX-5 for a “check engine light” issue. I got an appointment the very next day, they took the car in right away when I arrived. The servic I took in my MX-5 for a “check engine light” issue. I got an appointment the very next day, they took the car in right away when I arrived. The service representative was friendly and professional. He outlined what steps they were going to take to determine the problem, and would keep me updated when they knew something. When I returned to pick up the car, they had corrected the issue, and explained the cause. In addition to quickly correcting the issue, the car had been washed! There are not too many dealers with service departments as good as this. I’ve owned my MX-5 for 13 years, and while it wasn’t purchased at Budd Baer, it is the only dealership/service department I trust with the car. More

excellent service Everything met our expectations; Dept staff and comp were ready upon arrival, service was performed as requested and finished on time. we'll return a Everything met our expectations; Dept staff and comp were ready upon arrival, service was performed as requested and finished on time. we'll return again. More

Prompt and rapid service All service personnel were very friendly, even providing a bit of enjoyable humor. Lounge facilities are varied and clean. Processing of paperwork, All service personnel were very friendly, even providing a bit of enjoyable humor. Lounge facilities are varied and clean. Processing of paperwork, and performance of requested service, were timely. More