Bud's Auto Sales - Beaverdale

Great first buying experience at Bud’s Auto Sales! My husband and I purchased a 2015 Ram 1500 from Bud’s Auto Sales last weekend. They were fast, efficient, extremely friendly, and easy to work with My husband and I purchased a 2015 Ram 1500 from Bud’s Auto Sales last weekend. They were fast, efficient, extremely friendly, and easy to work with. We feel that we got a good deal and were treated fairly and honestly. So far, we love the truck! Thank you for helping us get into this new vehicle with very little pain! This was the first time we have made a vehicle purchase at Bud’s Auto Sales, and we will definitely be back in the future! More

Very friendly staff They made my first car buying experience a great one. They answered all my questions and gave me great options to look at. Their opinions were honest They made my first car buying experience a great one. They answered all my questions and gave me great options to look at. Their opinions were honest when I was torn between two cars. I left there fully satisfied and have not regretted my purchase. I would definitely recommend Bud's and would use them again myself. More

Wide selection or cars, super friendly staff! Ralph and Eric helped me with buying my car and they were wonderful and funny! They explained everything well and made my experience great! There was Ralph and Eric helped me with buying my car and they were wonderful and funny! They explained everything well and made my experience great! There was no pressure to purchase anything and they explained all my options. My car had a full tank of gas upon purchase and I absolutely love it! I highly recommend Bud’s to anyone looking to purchase a used vehicle. More

Poor Customer Service For the past several years I have relied on Buds Auto Sales in Shelocta for their excellent customer service and reasonably priced vehicles. I returne For the past several years I have relied on Buds Auto Sales in Shelocta for their excellent customer service and reasonably priced vehicles. I returned again this weekend expecting for the same to occur. Unfortunately, my past experience failed to meet the mark for what I have become accustomed to. My last vehicle had recently been totaled in a collision leaving me with a negative equity on my auto loan. I reviewed this with my salesman, Dan, at least three separate occasions prior to purchasing my vehicle. I was assured this would not be an issue. When the moment came to sign for the vehicle, I learned that it was not feasible for the negative equity to be rolled onto the new loan and that I would need to pay the balance in full (a sum off $1000+) as Bud's in Shelocta would not accommodate this situation. I was disheartened to learn this, but trusted that Dan and the finance manager, Jim, were competent in their advice. However, instead of fixing the problem they just flat out lied. As I returned home, I called back to question why this was so. I spoke to the owner of Buds Auto Sales. He tried to make things right with the situation, but failed to miss the mark of my original promise. I contacted Dan the next day after being unable to reach him the day of purchase. He, to my surprise, informed me that he was not aware of the situation of the total loss and negative equity and that there was no way to remedy the situation, which again was a lie. I would not be leaving such a negative review had I not been lead on to believe that they could accommodate my situation and they had been upfront with me from the start. I hate when anyone tries to make me out to look like a fool or a liar. The Shelocta location has lost all respect from me at this point. I will not tolerate being disrespected from anyone especially the way Dan from Shelocta did. Here is an idea, maybe when you make a mistake consider being a stand-up guy and admit to your mistakes or do your job correctly so that things don’t happen like this for future customers. Also, instead of rushing through the sell, just hurry up and sign mindset. maybe the financial manager should know his stuff and not check with a untrustworthy car salesman. We are all human we all make mistakes but own your mistakes and treat your customers with respect that is what will keep the customers coming back. More

Worst customer service I have ever experienced I understand the no haggle policy, but a little attempt at being helpful would have gone a long way. The vehicle was what we were looking for and we w I understand the no haggle policy, but a little attempt at being helpful would have gone a long way. The vehicle was what we were looking for and we would have been happy with the price however the attitude of the salesman turned us away. We will never buy anything at this dealership. More