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Bud Smail Motor Cars, LTD.

Greensburg, PA

4.9
395 Reviews

5053 U.S. 30

Greensburg, PA

15601

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Showing 395 reviews

March 29, 2024

Always a pleasure to do business with the service department Mike and Matt very friendly and knowledgeable can answer any of your questions. More

by Ron567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith, Matt Nimick
Apr 01, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

March 29, 2024

Mike is terrific! Checked in within minutes of my appointment, and got my GLE in for scheduled maintenance quickly. Service was handled in a timely manner also, and More

by Jim in Irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Apr 01, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi, we strive for 100% satisfaction, and we will use your comments to improve in that department. Thank you and have a great day!

March 28, 2024

Mike Griffith always gets the job done efficiently and he is always informative snd professional More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Schneider, Brian Witt, Jim Vaccare, Joe Suto, Mike Griffith, Matt Nimick, Chloe Tsikalas
Mar 28, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

March 27, 2024

Picked up car on time, kept informed on the work that was being done and had the car back to me same day More

by jwm32111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Mar 28, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi, we strive for 100% satisfaction, and we will use your comments to improve in that department. Thank you and have a great day!

March 19, 2024

Did what was supposed to be done on time and picked up my car . Thanks More

by hkemp57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nimick
Mar 20, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

March 12, 2024

Mike Griffith our Service Advisor, did a great job of getting me scheduled for the recall service on my S class. The service was performed in a timely fashion as always at Smail Automotive. More

by JTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Mar 12, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi, we strive for 100% satisfaction, and we will use your comments to improve in that department. Thank you and have a great day!

March 11, 2024

Knowledgeable, courteous, efficient, very good listeners. Made sure my needs were met. I am very loyal to the Smail organization. Jeff Markle is an excellent dealership representative. More

by kellydavis147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Markle, Brian Witt, Carsyn Sciarrino
Mar 12, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

March 09, 2024

THE BEST………. .the service department always goes out of their way to accommodate me. Everyone is so patience and pleasant with trying to meet my needs and I know More

by bmongell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Pelchen, Mike Griffith, Matt Nimick, Chloe Tsikalas
Mar 09, 2024 -

bmongell responded

Love the service department, the best!

March 08, 2024

To perfection! Very professional! Friendly with great customer service! Can't ask for more! Very classy atmosphere! More

by dreyfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith, Matt Nimick, Chloe Tsikalas
Mar 08, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi! We appreciate your great review about your recent experience with us! We look forward to your next visit! Take care!

March 07, 2024

Very friendly and very responsible dealership. Especially the service manager. Please continue to keep your excellent good work. Thank you very much for the services. More

by marjorielin1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Griffith
Mar 08, 2024 -

Bud Smail Motor Cars, LTD. responded

Hi, we strive for 100% satisfaction, and we will use your comments to improve in that department. Thank you and have a great day!

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