Bud Smail Motor Cars, LTD.

Bud Smail Mercedes Benz team is by far the most professional and service oriented dealership I have ever had contact with in my dealings with automotive purchases. The sales team is fantastic, esp professional and service oriented dealership I have ever had contact with in my dealings with automotive purchases. The sales team is fantastic, especially Brian Witt, who goes out of the way to ensure a favorable purchase, follow-ups/satisfaction all supported by the best Service team an owner can hope for. I highly recommend Bud Smail Mercedes Benz and especially Brian Witt. Frank P Simpkins More

We purchased a new C300 from Karl Schneider at Bud Smail Mercedes yesterday.Normally buying a car can be stressful, however Karl's knowledge, energy, and personality made it very enjoyable. We feel as if Mercedes yesterday.Normally buying a car can be stressful, however Karl's knowledge, energy, and personality made it very enjoyable. We feel as if we made a new friend because of the care given to us. When reviewing the new features on the car with us, Karl spied a small spot on the back seat that didn't bother us but he found unacceptable. He got some solvent and cleaned it himself. We appreciate all his efforts throughout our transaction and commend him on his Southern gentlemanly manners. More

My sales consultant Brian Witt is very forthright in his dealings and explaining the pricing and incentives. All that was promised was delivered. He is very knowledgeable about the product, available feat dealings and explaining the pricing and incentives. All that was promised was delivered. He is very knowledgeable about the product, available features in all respects, financing alternatives and current incentive programs. The closing was quickly, efficiently and timely performed. I am a repeat Mercedes customer and find that all folks who I come in contact with (including but not limited to service and parts dept associates, service techs, and lot attendants) at Bud Smail MB are courteous, friendly, helpful and knowledgeable. I will be taking delivery of another new Mercedes vehicle (M Class) from Bud Smail MB in December. I also appreciate the Saturday service hours as well. More

As with all the Smail folks, in general, I had a very pleasant experience with Karl Schneider. He went out of his way to make me feel comfortible with my new Mercedes by explaining all the features. Bo pleasant experience with Karl Schneider. He went out of his way to make me feel comfortible with my new Mercedes by explaining all the features. Both Karl & Brian worked dilligently to install my cell phone into the system. He was a great help in activating the "Voice Recognition" feature. Brian was also very helpful in guiding me throught the maze of financing my new car. Hal Luther, as always, is the best. When I enter the dealership, I am always treated like a gentleman. Iammade to fell like "one of the family." Carl P. Izzo More

My experience with karl was very good. He provided my fiancee and I with a great vehicle deal. we feel like Karl was very professional and and knowledgeable about the cars. Karl did not let us leave unt fiancee and I with a great vehicle deal. we feel like Karl was very professional and and knowledgeable about the cars. Karl did not let us leave until we were satisfied. Karl went over and beyond what we expected. It is this reason why we continue to come back to Smail and make recommendations to Smail. More

Recomended to me by a relative. Mark seems to like what he does and where he works and knows not only his own product but the competition cold ! We will be back for more and will spread the word. I had an he does and where he works and knows not only his own product but the competition cold ! We will be back for more and will spread the word. I had an issue in the service department and he got involved and made all the arrangements. More

I would definitively return to this car dealer. Karl did a great job presenting the car specs and benefits according to my needs. He was very dilligent following up without being pushy or obnoxious. I felt a great job presenting the car specs and benefits according to my needs. He was very dilligent following up without being pushy or obnoxious. I felt comfortable negotiating with him and asking questions throughout the decision making process. He delivered everything as promised. The entire team listened and provided what was asked. I purchased a used car and they delivered it in perfect conditions. I highly recommend working with Karl and this car dealer. More

I have just purchased my 4th Mercedes Benz in 12 years. Brian Witt has sold me my last three M-Classes. Brian and the sevice departmant have been very professional in their sales and servicing. They have b Brian Witt has sold me my last three M-Classes. Brian and the sevice departmant have been very professional in their sales and servicing. They have been very friendly and accommadating. I will definitely continue dealing with Smail Auto's Mercedes Benz dealership. More

I had a great experience buying my new E350. Brian was an I had a great experience buying my new E350. Brian was an excellent sales person. He was extremely helpful, patient and knowledgable. I was able to I had a great experience buying my new E350. Brian was an excellent sales person. He was extremely helpful, patient and knowledgable. I was able to find a great car that is just right for me. Dan Robertson was also very helpful and attentive. I look forward to continued great support and service. More

Karl was our sales consultant and he was extremely Karl was our sales consultant and he was extremely helpful. He went above and beyond the call of duty in answering our questions and accessing info Karl was our sales consultant and he was extremely helpful. He went above and beyond the call of duty in answering our questions and accessing information requested. He also communicated with us promptly, efficiently, and professionally. Mark was very, very helpful when we picked up the new car. (Karl was on vacation). Mark went over the entire car with us. He explained how to operate all of the devices in the car, and he made it all very easy to understand. He was very patient and knowledgeable. He kindly connected both of our phones to the bluetooth for our use. Both Karl and Mark are exceptional and we are very pleased with our Mercedes. More