
Bud Smail Motor Cars, LTD.
Greensburg, PA
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I work for Arbonne International and when I promoted to Regional Vice President in the company, I got to pick out my very own company car - which happens to be a White Mercedes Benz! I was searching for a Regional Vice President in the company, I got to pick out my very own company car - which happens to be a White Mercedes Benz! I was searching for a very specific car for MONTHS! When I went to Bud Smail, Craig was the BEST sales man I have ever worked with. He gave me plenty of time to make my decision and did not pressure me once. He also really worked his hardest to get me the best deal on the EXACT car I was looking for. Everyone there was so friendly and extremely helpful. I will not only continue to get my car serviced there, but will purchase future vehicles from them, as well as send my team of Regional Vice Presidents there to work with Craig! More
Recently, I leased a C 300 2011 Sport 4 matic sedan at Recently, I leased a C 300 2011 Sport 4 matic sedan at Bud Smail Motor Cars--Mercedes Benz. It was a pleasure dealing with one of the sales Recently, I leased a C 300 2011 Sport 4 matic sedan at Bud Smail Motor Cars--Mercedes Benz. It was a pleasure dealing with one of the sales associates, Sean Buchannan. I would like to express my gratitude to him and highly recommend him to any future Mercedes customers. When I first spoke to Sean, a few months ago I was impressed by his ability to set the proper tone with me. His calm demeanor and expertise helped me during the sometimes tedious process of purchasing a car. He kept in contact with me and answered all of my questions precisely and with confidence. Finally, when the vehicle arrived, Sean again took a substantial amount of time to familiarize me with all of the nuances associated with the C 300. He again made me feel comfortable that I had made the right choice in choosing a Mercedes. Clearly you should be proud to have him as a colleague and conscientious employee. Sincerely. Jerome A. Gisane More
I recently lease a Mercedes Benz E550 4matic, 2011 from Bud Smail in Greensburg, PA. My contact sales person was Brian Witt. He not only represented the dealership but was also a great consumer advocate. U Bud Smail in Greensburg, PA. My contact sales person was Brian Witt. He not only represented the dealership but was also a great consumer advocate. Using his knowledge of the indicate perimeters of the lease agreement, he was able to give me an outstanding offer. The lease price was very competitive for the surrounding region. He was sincerely concerned that I receive the best possible price that could be available to me. He was also very helpful in explaining the various financial alternatives from which I could choose. He was very patient in explaining the complex operation of the car's computerized command system, which also required additional reading in the car's manual in order to grasp this new technology. He was very helpful in programming my new blackberry cell phone to provide a Bluetooth connection with the car. he also was very helpful in programming the connection of the car's garage door opener to our home garage. He was helpful in explaining how all the embedded technology in the car's computerized system worked. His friendly and sincere demeanor made the whole experience of leasing a new car very comfortable. He sincerely appeared to be looking out for my best interest in negotiating the lease. I highly recommend Brian Will and Bud Smail to anyone interested in a Mercedes Benz. More
Bud Smail Mercedes Benz team is by far the most professional and service oriented dealership I have ever had contact with in my dealings with automotive purchases. The sales team is fantastic, esp professional and service oriented dealership I have ever had contact with in my dealings with automotive purchases. The sales team is fantastic, especially Brian Witt, who goes out of the way to ensure a favorable purchase, follow-ups/satisfaction all supported by the best Service team an owner can hope for. I highly recommend Bud Smail Mercedes Benz and especially Brian Witt. Frank P Simpkins More
We purchased a new C300 from Karl Schneider at Bud Smail Mercedes yesterday.Normally buying a car can be stressful, however Karl's knowledge, energy, and personality made it very enjoyable. We feel as if Mercedes yesterday.Normally buying a car can be stressful, however Karl's knowledge, energy, and personality made it very enjoyable. We feel as if we made a new friend because of the care given to us. When reviewing the new features on the car with us, Karl spied a small spot on the back seat that didn't bother us but he found unacceptable. He got some solvent and cleaned it himself. We appreciate all his efforts throughout our transaction and commend him on his Southern gentlemanly manners. More
My sales consultant Brian Witt is very forthright in his dealings and explaining the pricing and incentives. All that was promised was delivered. He is very knowledgeable about the product, available feat dealings and explaining the pricing and incentives. All that was promised was delivered. He is very knowledgeable about the product, available features in all respects, financing alternatives and current incentive programs. The closing was quickly, efficiently and timely performed. I am a repeat Mercedes customer and find that all folks who I come in contact with (including but not limited to service and parts dept associates, service techs, and lot attendants) at Bud Smail MB are courteous, friendly, helpful and knowledgeable. I will be taking delivery of another new Mercedes vehicle (M Class) from Bud Smail MB in December. I also appreciate the Saturday service hours as well. More
As with all the Smail folks, in general, I had a very pleasant experience with Karl Schneider. He went out of his way to make me feel comfortible with my new Mercedes by explaining all the features. Bo pleasant experience with Karl Schneider. He went out of his way to make me feel comfortible with my new Mercedes by explaining all the features. Both Karl & Brian worked dilligently to install my cell phone into the system. He was a great help in activating the "Voice Recognition" feature. Brian was also very helpful in guiding me throught the maze of financing my new car. Hal Luther, as always, is the best. When I enter the dealership, I am always treated like a gentleman. Iammade to fell like "one of the family." Carl P. Izzo More
My experience with karl was very good. He provided my fiancee and I with a great vehicle deal. we feel like Karl was very professional and and knowledgeable about the cars. Karl did not let us leave unt fiancee and I with a great vehicle deal. we feel like Karl was very professional and and knowledgeable about the cars. Karl did not let us leave until we were satisfied. Karl went over and beyond what we expected. It is this reason why we continue to come back to Smail and make recommendations to Smail. More
Recomended to me by a relative. Mark seems to like what he does and where he works and knows not only his own product but the competition cold ! We will be back for more and will spread the word. I had an he does and where he works and knows not only his own product but the competition cold ! We will be back for more and will spread the word. I had an issue in the service department and he got involved and made all the arrangements. More
I would definitively return to this car dealer. Karl did a great job presenting the car specs and benefits according to my needs. He was very dilligent following up without being pushy or obnoxious. I felt a great job presenting the car specs and benefits according to my needs. He was very dilligent following up without being pushy or obnoxious. I felt comfortable negotiating with him and asking questions throughout the decision making process. He delivered everything as promised. The entire team listened and provided what was asked. I purchased a used car and they delivered it in perfect conditions. I highly recommend working with Karl and this car dealer. More