
Bud Clary Toyota of Yakima
Yakima, WA
Filter Reviews by Keyword
By Type
Showing 245 reviews
We were offered and bought a great oil change package. We shopped around and this was definitely the best option for us, both in quality and price. shopped around and this was definitely the best option for us, both in quality and price. More
I went to Toyota for a charity event. I saw a mini van that I really liked. I seriously couldn't believe how quickly the Toyota of Yakima staff set into motion to make the purchase happen at an awesome pr that I really liked. I seriously couldn't believe how quickly the Toyota of Yakima staff set into motion to make the purchase happen at an awesome price. Jeff Cozzetto's service was above and beyond what I could expect. I used to hate the idea of buying a car, but this is the second vehicle I have purchased from Toyota of Yakima and would be happy to return again. Also, these guys really do care about Yakima's community. Last year, they gave away a free new bicycle and safety helmet to EVERY kid in the Yakima School District that had perfect attendance. More
When I came to Bud Clary Toyota of Yakima to buy a car I was pleasantly surprised to have such a great car buying experience. Not only was I treated with respect, the prices and car quality surpassed my exp was pleasantly surprised to have such a great car buying experience. Not only was I treated with respect, the prices and car quality surpassed my expectations. My salesman Oscar was beyond fabulous answering any questions and making sure all my needs and concerns were met with detailed attention. I have now bought 2 vehicles from Oscar and have referred friends and family and will continue to do so because of my great experience!! More
Left Vacuum lines off my rav4 and tried to tell us the map sensor was bad. Took it home and found the unplugged vacuum line. Plugged it back in and it ran fine. Found the EGR Vacuum switching valve that map sensor was bad. Took it home and found the unplugged vacuum line. Plugged it back in and it ran fine. Found the EGR Vacuum switching valve that they did replace had just been tie wrapped to some hoses under the intake manifold, and not bolted to the engine like it was suppose to. I was not expecting such shotty work from a dealership. They did refund my money. Would not go back for service. But we are in Yakima where everything is second rate, so I guess its par for the course. More
I was in the market for a vehicle, and I knew i wanted a crossover style. Brand was not as important as comfort, vehicle condition, price, etc. I went to Bud Clary as my fourth stop, and Oscar, the s crossover style. Brand was not as important as comfort, vehicle condition, price, etc. I went to Bud Clary as my fourth stop, and Oscar, the sales manager, the finance people, even the detail guy were awesome. We worked a deal that afternoon. They are very respectful and professional. One hour and i'm out the door a very happy customer. I also discovered they greatly help our local community, with a humane society adoption cage, and bicycles for grade schools kids (PACE program). They have an awesome customer lounge, and it just feels comfortable. It was my first time in the dealership, but not the last. This is where I will go next time. Barry M. Yakima WA More
From our first contact until driving our new vehicle off the lot we were treated with great respect, and the focus was clearly on our needs. It was important to us to keep "haggling" to a minimum and simpl the lot we were treated with great respect, and the focus was clearly on our needs. It was important to us to keep "haggling" to a minimum and simply focus on our needs and that is exactly what happened. We were not only treated very well by the primary individuals indicated above but by all employees that we interfaced with. From our stand point, a job well done! More
Just purchased a 2013 Camry from Bud Clary. Doug Case was Just purchased a 2013 Camry from Bud Clary. Doug Case was the salesman and he is very knowledgeable, patient, able to explain the ins and outs of ea Just purchased a 2013 Camry from Bud Clary. Doug Case was the salesman and he is very knowledgeable, patient, able to explain the ins and outs of each auto and just a good person. He was not high pressure at all; took a lot of time with us and KNEW about what he was selling, unlike some other dealerships where the salespeople did not know the difference between the SE and LE models in the Camry. They matched the price of another dealer that was farther away and worked to get our business. I would definitely purchase from them again. I hate dealing with car dealers but these guys are respectable and straight forward. It's a quality organization. At the end of our buying experience Doug spent a long time with us (even though he was off his shift) to go over the radio and sync our phones to the car's Bluetooth and to make sure we knew all about our new car. Kudos to Doug Case for being a quality salesman! More
The day after having an oil change, my husband noticed oil leaking from under my Rave. I called the service department and was connected to Doug. Wow! What great service I received from him. He did not wa oil leaking from under my Rave. I called the service department and was connected to Doug. Wow! What great service I received from him. He did not want me to drive to the dealership, instead he sent a mechanic to my house in Zillah to access the problem. The car was fixed in my driveway with a lot of apologies for my inconvenience. My driveway and garage floor were cleaned of all leaking oil and all fluids in the car were topped off. I also received a phone call later in the day,by Doug, to make sure everything was ok. I have never received anything but great service at your dealership, but today it was nothing short of amazing. Thank you so much. You have a fantastic employee in Doug and I hope he is appreciated for all that he does everyday. Sincerely Tina Litton More
Jeff was very responsive to my wifes needs. He listened and found the exact car she wanted with no pressure whatsoever. Once the car was delivered he took the time to show her every feature of her new car and found the exact car she wanted with no pressure whatsoever. Once the car was delivered he took the time to show her every feature of her new car and even connected her phone to the car. I would buy another car from Jeff without hesitation. With Salesman like Jeff Cozzetto I will be coming back to Bud Clary to by my next car. More
Jeff Johnston was fantastic paying attention to my needs. He compared my pros and cons to a variety of vehicles and made well thought out suggestions that served a conservative and yet pro-active decision. J He compared my pros and cons to a variety of vehicles and made well thought out suggestions that served a conservative and yet pro-active decision. Jeff was easy to converse with thoroughly answering all my questions. I did not feel rushed or ignored. I felt like he cared and foremost that I feel satified of my decision in which I am. Thank you for the good experience while purchasing a vehicle for my daughter. More