
Bud Clary Toyota of Moses Lake
Moses Lake, WA
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I asked that if the bill was going to be over $300.00 I should be called before the service is done. Instead when I called 2 hours later I was informed that the service that was done would cost over $500.0 should be called before the service is done. Instead when I called 2 hours later I was informed that the service that was done would cost over $500.00 that is quite a bit over $300.00. They offered me a plan where I could pay over a period of time. I agreed to this plan but my have not agreed to the service had I known the cost of service. I have been informed of local mechanics that can provide the same service for less than the initial $300.00 price tag that Bud clary would offer. From now on, on the actual work order I will state Bud Clary should call if order is over xxxx amount of dollars . I will be more cautious from now on. I feel dissapointed in Bud Clary. More
Professional,kind,generous service from all the employees. Very helpful, knowledgeable and not pushy. Thank you for this wonderful place and people who work there. employees. Very helpful, knowledgeable and not pushy. Thank you for this wonderful place and people who work there. More
I recently purchased a used truck at Bud Clary. My salesman Kevin was polite and professional. There was no pressure to buy. The sales process was quick (as I wanted). I did contact them the next day salesman Kevin was polite and professional. There was no pressure to buy. The sales process was quick (as I wanted). I did contact them the next day (after the sale) and informed them of something that I did not like. Gary Spencer got back with me and listened to me and took care of the problem. They did not have to do that. THAT IS SERVICE AFTER THE SALE! I strongly recommend them and I would purchase another vehicle from them in the future! Brian Johnson More
I have been here a few times and the staff are very helpful. The teem did hide my keys in the car really well and took me a while to find but overall good times. They have coffee if you stick around fo helpful. The teem did hide my keys in the car really well and took me a while to find but overall good times. They have coffee if you stick around for your service and there oil changes are compatible in price with other quick oil change places. The staff tried to get me to traid in my car for a newer model but softly and not aggressively. Overall satisfied. More
Great service!!! Im very happy with my car and thank so much for the education as well as setting the payment on my term which is very important for me. Thank you for Im very happy with my car and thank so much for the education as well as setting the payment on my term which is very important for me. Thank you for understanding my financial need. You made me feel comfortable in asking questions and concerns :) More
The whole buying experience for my RAV4 was great. The sales staff was helpful while remaining transparent during and after buying the car. Highly recommend buying from here sales staff was helpful while remaining transparent during and after buying the car. Highly recommend buying from here More
Finally had a good experience, our salesman was really friendly and helpful. Hopefully they will continue to better themselves as a company so more locals will want to keep the money local. friendly and helpful. Hopefully they will continue to better themselves as a company so more locals will want to keep the money local. More
Joshua Munoz once again you made our day better buy helping us choosing the right car for us, last year you did help us with a jeep and today I'm driving beautiful toyota back home and its all thanks t helping us choosing the right car for us, last year you did help us with a jeep and today I'm driving beautiful toyota back home and its all thanks to you 😊 More
Josh was great and very helpful! Thanks for being so patient, we were very indecisive and had many different ideas and options! We walked away extremely happy with a great car patient, we were very indecisive and had many different ideas and options! We walked away extremely happy with a great car More
So I had Samantha she was great came right out to meet us and did not try to bs us about what we were geting she was very nice and made my first new car buy alot easier and even saved me some money would lov and did not try to bs us about what we were geting she was very nice and made my first new car buy alot easier and even saved me some money would love to by from her aging More