
Bud Clary Toyota of Moses Lake
Moses Lake, WA
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Great service. Friendly & quick service. Clean waiting area & bathrooms. Appreciate the coffee area & TV. Suggestions: stevia for the coffee area & tea bags for non Friendly & quick service. Clean waiting area & bathrooms. Appreciate the coffee area & TV. Suggestions: stevia for the coffee area & tea bags for non coffee drinkers. More
I spent 4 weeks trying to find the perfect used truck for me, finally found one here. I called and talked to Xavier and made an appointment to come purchase the truck. I called on Thursday to make sure we we me, finally found one here. I called and talked to Xavier and made an appointment to come purchase the truck. I called on Thursday to make sure we were on and was told yes. Received a text from Xavier at 5:38pm Friday saying he was looking forward to meeting us tomorrow. I responded with Ill see you at 10:30 am. My wife and I were just about to leave and drive 2 hours to go purchase truck when Xavier called me and said it was sold. We are very disappointed in how they just waisted my time. If I would of known they were just going to sell it after I was told I could buy....I would of kept looking for something else. So thanks guys for the very disappointing service. If you plan on buying a vehicle from here make sure you are there, don't trust what is told to you on phone, it seems they just tell you what you want to hear. More
I went in looking for a very specific vehicle right before winter hit and the staff was amazing and friendly. Kevin went above and beyond for me and my wife tracking down a Tacoma for us. He found one before winter hit and the staff was amazing and friendly. Kevin went above and beyond for me and my wife tracking down a Tacoma for us. He found one and had it shipped right over! My old car was broken down so Kevin drove the new Tacoma to my work, picked me up, and got the paper work done fast! I was out with my new Tacoma in less than an hour! I will definitely be back to Bud Clary Toyota in Moses Lake. More
I took my 2014 Toyota Camry that I purchased in 2014 from Bud Clary. In for a transmission problem. It has 62000 miles on it .My wife and I were experiencing transmission lag when shifting from park to rever Bud Clary. In for a transmission problem. It has 62000 miles on it .My wife and I were experiencing transmission lag when shifting from park to reverse and shifting from reverse to drive before the vehicle would engage and move. A $140 diagnosis fee to tell it was not throwing a code but the problem does exist. Recommended a $350 power transmission flush. Did that, Problem did not resolve. Recommended a new valve body replacement for $4000 plus tax or a new transmission for $7800 plus tax. Called a Toyota dealership in Spokane and was quoted a new valve body replacement for $2800 plus tax not $4000 plus tax or a new transmission for $5400 plus tax, not $7800 plus tax. I do not recommend Bud Clary Toyota service department in Moses Lake nor will I ever have any work done there again. My frustration is Spokane toyota can reolace the transmission for $2400 cheaper. More