Bud Clary Toyota of Moses Lake

I am used to the Toyota treatment from Vancouver Toyota, everyone there knows who my brother is (he’s a manager) I was never sure if they treated me special or were that way with everyone. Well now I know a everyone there knows who my brother is (he’s a manager) I was never sure if they treated me special or were that way with everyone. Well now I know at least Bud Clary is as friendly as Vancouver Toyota. The service department Jason Perez was great as was everyone else I interacted with while my tundra was serviced. More

Very welcoming and polite i love coming her they are very organized and very detailed. organized and very detailed. More

Purchased two cards from this dealership. Has been good for the most part. Thank you. Has been good for the most part. Thank you. More

They are very professional and accommodating. They offered to taxi me home while I wait and the driver was a very cool person. Overall good day. They offered to taxi me home while I wait and the driver was a very cool person. Overall good day. More

So far I have not had a bad experience at this dealership. I go in for oil changes mainly. Friendly staff, very communicative and get the job done. It can take a while sometimes that’s the only do dealership. I go in for oil changes mainly. Friendly staff, very communicative and get the job done. It can take a while sometimes that’s the only downside. More

We were 500 miles away from home and the service department was caring and took care of the problem with our vehicle and even worked with the dealership who had previously worked on our truck. I hig department was caring and took care of the problem with our vehicle and even worked with the dealership who had previously worked on our truck. I high recommend this dealership. More

Great, friendly service! They always take good care of my Rav 4! Fair prices too! They always take good care of my Rav 4! Fair prices too! More

The service was done promptly and courteously. I appreciated the attention to detail. Thank you! I appreciated the attention to detail. Thank you! More

They were polite communication was great I will do future business with them I wouldrecommend them business with them I wouldrecommend them More

The staff is pleasant. The policy of the company is to encourage unneeded work to be performed at extremely inflated prices. Such as air filters that we just recently cha The policy of the company is to encourage unneeded work to be performed at extremely inflated prices. Such as air filters that we just recently changed for about $10 each, in 15 minutes time. The company would charge us $60+ for each filter and they did not need replacing. One time we were told that our dodge was in desperate need of transmission service as the fluid was very dirty. When I picked my vehicle up I presented the service desk with a receipt for the transmission being serviced the previous week. They were not even interested in remarking on this. While I use them for my needed toyota/dodge service, EVERYTHING they recommend is suspect. Hopefully they will prove to have changed this policy in time. Thank you. More