Bud Clary Toyota of Moses Lake

They were friendly and fast there area was clean they did a great job very satisfied a great job very satisfied More

They installed brand new tires for me and damaged a TPMNS which resulted in the tire stem releasing air when touched. Took back and sat for 1:45 without them working on it. Asked for GM to call me, he never which resulted in the tire stem releasing air when touched. Took back and sat for 1:45 without them working on it. Asked for GM to call me, he never did. Took back again and this time they cobbled a solution that included replacing the pliable, rubber stem with a firm, metal stem - after admitting they broke the TPMS and didn't want to replace them all due to cost. They indicated they would talk with their manager and circle back with us. Five weeks later and numerous calls to them (service desk, manager, general manager), they completely ghosted us. The issue is we paid for a service which they performed and broke something and didn't fix it back to the OEM condition - adding insult by avoiding accountability (calling us) and making it right. They have lost all our maintenance and repair business for our Toyota and Acura, and will lose any future business for future car purchases. Additionally, we will use "word of mouth" to let all folks know to avoid Bud Clary and all their dealerships. Very disappointed in our local dealer. I'm sure they will respond to this message with an apology and to "call us," but I'm sure they will ghost us yet again and shook their responsbility. More

The dealership made an appointment and repaired my car in two days. The staff was friendly, professional and efficient. I love my Toyota Corolla hybrid and it is the best vehicle I have ever owned. two days. The staff was friendly, professional and efficient. I love my Toyota Corolla hybrid and it is the best vehicle I have ever owned. More

Chris was absolutely amazing ! Keep that guy around, he’s very helpful, curious and a great personality ! Keep that guy around, he’s very helpful, curious and a great personality ! More

Mason was very helpful with finding the truck I wanted with all the features I requested. with all the features I requested. More

I recently bought a 2025 Toyota Camry from bud clary and it was a great experience! Chris helped me find my dream car and also special ordered it for me so that I got the color I wanted! Thank you so much C it was a great experience! Chris helped me find my dream car and also special ordered it for me so that I got the color I wanted! Thank you so much Chris and everyone else that helped me along the way! More

This dealership sucks, we have never been treated this bad, I have bought 6 cars from them, they have lost our keys and forgot to get car in twice, and we had appointment both times, then service person l bad, I have bought 6 cars from them, they have lost our keys and forgot to get car in twice, and we had appointment both times, then service person lied to us both times. I will never do business with them again, and I will let everyone I know to never go there More

Friendly and answered questions quickly Keep everything on time Explained what was going on on vehicle on time Explained what was going on on vehicle More

I was extremely impressed with the new female mechanic. Unfortunately I do not know her name but she explained things very well! I like her honesty. Also I spent time looking at new vehicles today. I liked Unfortunately I do not know her name but she explained things very well! I like her honesty. Also I spent time looking at new vehicles today. I liked that the woman, Kyrsten I believe her name was, wasn’t pushy about selling me something right today but was still willing to walk me through the vehicles and help me decide on the right one. I will be back next spring when I’m ready to purchase! More

Great customer service. Explained in detail a with clarity. Took as long as it was supposed to. Explained in detail a with clarity. Took as long as it was supposed to. More