Bud Clary Auburn Volkswagen

Thanks to a fresh and inviting face and approach given to me in the way of service. He expedited my service that I needed (oil change) and even performed a brake check and tested my car to make sure I was sa me in the way of service. He expedited my service that I needed (oil change) and even performed a brake check and tested my car to make sure I was satisfied. He explained my service which put a smile on my face. He didn’t yurn me away and told me to go somewhere else. Thank you. Thank you Thank you! Alice Stanley 2018 VW Tiguan. More

Initially, I had concerns about some of my car's problems & the lack of attention from the VW Service Department. But, once these problems were fixed, the Service Attendant called me aside & apologized, at l & the lack of attention from the VW Service Department. But, once these problems were fixed, the Service Attendant called me aside & apologized, at length, for the breakdown/delay in responding to my car's problem. At another time, the Service Manager, also apologized to me. I was very impressed by that & felt my satisfaction was extremely important to the VW Dealership...Thank you. More

Awesome customer service, everything was explained to me in great detail, and in a way I could understand, above and beyond. in great detail, and in a way I could understand, above and beyond. More

A good experience today, quick, easy. Service associate Jeffrey was first-rate: knowledgeable, friendly, helpful. Service associate Jeffrey was first-rate: knowledgeable, friendly, helpful. More

Fast, friendly, personable and smart staff! They worked with us quickly and on a short time line! Professional! They worked with us quickly and on a short time line! Professional! More

This was by far the best car buying experience I have ever had. Michael Charrey was our salesman and he was the best. He was extremely knowledgeable on every aspect of Volkswagen. He didn’t try to overse ever had. Michael Charrey was our salesman and he was the best. He was extremely knowledgeable on every aspect of Volkswagen. He didn’t try to oversell me on anything. The finance guy was great too! His name was Josh. And before we left we had another great experience with Loren. He walked us through every option on our new Tiguan. My wife and I felt very comfortable in our new vehicle and left very satisfied with the entire experience. I will definitely recommend Bud Clary to all friends and family. Thanks again Michael!!!! More

Been going here to get our vehicle serviced for almost a decade and I’m very satisfied with their service. decade and I’m very satisfied with their service. More

Needed to get an oil change ASAP and this was the only Volkswagen dealer shop willing to work with me with such short notice. They also have fast service! Volkswagen dealer shop willing to work with me with such short notice. They also have fast service! More

I had to come back and update my review. Absolute monstrosity of an experience. Please see my other review. O. Top of the most horrible experience the check engine light came on while drivin Absolute monstrosity of an experience. Please see my other review. O. Top of the most horrible experience the check engine light came on while driving home and getting gas. SMDH. What a waste of my time energy and money. More

Dealership was friendly and on time. Made sure to keep me informed on the process of getting my new car and Patrick, the salesman that helped me was fantastic and knowledgeable! He also Made sure to keep me informed on the process of getting my new car and Patrick, the salesman that helped me was fantastic and knowledgeable! He also was very helpful in negotiating with the manager to help get the price I wanted! More