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Bud Clary Auburn Volkswagen

Auburn, WA

4.3
261 Reviews

3109 Auburn Way North

Auburn, WA

98002

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Showing 261 reviews

June 24, 2014

True Professionalism The crew at Auburn VW are fantastic and treat you like family. They truly care about getting you into the right vehicle and taking care of it. The s More

by travisinthesun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Grisham, Rickey Pedersen
August 19, 2013

First of all, I fully agree with the other reviews that the experience to buy a new car at the VW Auburn is absolutely great. The big con is actually the service process, customer service team, the profile More

by dvalik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod
January 10, 2013

They push you into buying instead of asking what you want. They don't follow through with their word. Horrible dealership. Don't buy there More

by no2r
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
all
January 10, 2013

I went to the dealership trying to get my brakes line fixed because they were cut. It took two weeks to get the parts. The whole time I used a rental car, which he said they would only charge me for two More

by sagehines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
E.J.
February 09, 2012

After taking my 2008 VW Jetta in to get the key fob programed, I was told that I had the wrong Kind and needed a different one with a different model number. However that did not stop them From char More

by pac2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Writer
August 03, 2011

One of the main reasons I went to Auburn Volkswagen for my new car was the overwhelming recommendations of a friend, who also purchased not one, but two new cars through this dealership. Service after the More

by SandySargent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod, LIsa
July 19, 2011

This dealership treated us with respect and they are very professional throughout the entire process. The level of customer service they provided was excellent. This dealership vowed to take care of their More

by joycejkroeger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Brian and Parker
July 16, 2011

I have given you a "5" rating because the service, expertise and knowledge of your cars and your competition was exemplary. I have never been treated so respectfully at any other dealership More

by marionld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill, dan grisham, matt welch, Loren
March 31, 2011

I always expect, and receive, great service from Auburn VW! They work fast and have always gotten the job done for me. I could not be happier with this dealership (except if it moved up to Seattle!). I More

by -09asdf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Welch
March 25, 2011

I bought a Passat at Auburn VW and the sales process was very smooth and easy. Good team. I also loved the service department. They made the purchase completely worth it. The loaner car process was always v More

by tpjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee
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