
Bud Clary Auburn Volkswagen
Auburn, WA
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Great experience!! I bought a used Jetta from this dealership and had a great experience. Every one of their employees have been a pleasure to work with. From sales, f I bought a used Jetta from this dealership and had a great experience. Every one of their employees have been a pleasure to work with. From sales, financing and the service department. They are quick, helpful and friendly. They went out of their way to find the perfect car for me and the best financing option, considering my situation. I definitely would recommend. Ask for Rickey Peterson! More
Internet CarSales without the Drama Working long distance with Alison Charbonneau at Auburn VW to secure the exact color and trim package on my new Golf was as good as it gets. My Working long distance with Alison Charbonneau at Auburn VW to secure the exact color and trim package on my new Golf was as good as it gets. My initial email inquiry resulted in an prompt exchange with Alison - she was so helpful in managing a long distance purchase at a great price on a hard to find color/TDI 2015 Golf combo. She managed the process well by provided everything needed to prep the paperwork and keep me informed on progress as the car was in transit to her dealership. She surprised me again by personally picking me up from the airport in a sweet 2015 GTI Golf and then delivered me to a waiting team that completed the purchase in under thirty minutes. Seemed to me that the people at Auburn VW are these VW car people who happen to work at an VW dealer. Loren Williams in Customer Service was solid - he made sure to go over the important things like getting blue tooth set up for the phone but then got me on the road.asap cause its all about the Car! Kudo's to Alison and Auburn VW. Now, if they could just get a diesel Bulli VW model on the showroom floor.- Guess I will have to settle for Motor Trend's 2015 Car of the Year for now.. .... Jon Lorberau More
Best service I've ever had buying a new car This dealership was honest and very friendly. They helped me find exactly what I was looking for. I test drove four different models that Volkswagen o This dealership was honest and very friendly. They helped me find exactly what I was looking for. I test drove four different models that Volkswagen offers and my salesman Rickey helped me find just what I was in the market for. More
Love My VW Rickey is the best! He really listened to my needs and wants and found the perfect car for me, and I'm pretty picky! He was honest, ethical, friendly Rickey is the best! He really listened to my needs and wants and found the perfect car for me, and I'm pretty picky! He was honest, ethical, friendly and I knew he had my back every step of the way. I live in Olympia but I'm so glad I chose Auburn VW! More
"Excellent Customer Service from Brian at Auburn VW" Brian Watson went over and above to provide us with excellent customer service, he answered all of our questions. We absoulutely would recommend him Brian Watson went over and above to provide us with excellent customer service, he answered all of our questions. We absoulutely would recommend him and Auburn VW to all of our friends. More
great service Great customer service, Rickey knows his vehicles and also knows how to treat his customers. One of the best purchasing experiences I have ever had. Great customer service, Rickey knows his vehicles and also knows how to treat his customers. One of the best purchasing experiences I have ever had. More
Excellent customer skills from Rickey Peterson Rickey Peterson provided me with excellent customer service and he had top notch answers and suggestions to any and all of my concerns. I would defini Rickey Peterson provided me with excellent customer service and he had top notch answers and suggestions to any and all of my concerns. I would definitely recommend him as well as auburn vw to all of my friends. More
Great service from Brad at Auburn VW Brad Shores provided EXCELLENT service in selling my wife and I a VW Sport Wagon. His product knowledge, personality and ability to listen led us to Brad Shores provided EXCELLENT service in selling my wife and I a VW Sport Wagon. His product knowledge, personality and ability to listen led us to a first VW purchase despite our original plan to buy another brand. Not only did we learn a ton about German engineering but we also benefitted from his ability to connect what car features we needed -- i.e .very good mileage, reliability, and that our family of 5 with soccer equipment and gear will comfortably fit. What began as a test drive of multiple cars led us to a really cool, well made, double moon-roof driving experience! More
customer service! Outstanding customer service!! He knows what hes doing and talking about and wants the best for his customers. I won't go to another dealership thanks Outstanding customer service!! He knows what hes doing and talking about and wants the best for his customers. I won't go to another dealership thanks to Rickey being so helpful! More
Not Your Traditional Dealership When you walk into Auburn VW it feels alive with energy! Everyone is friendly, salespeople are knowledgeable and passionate about their brand (which i When you walk into Auburn VW it feels alive with energy! Everyone is friendly, salespeople are knowledgeable and passionate about their brand (which is proven cause they all drive VW's). Not a high pressure dealership, feels more upbeat than any dealership I've worked with. Would highly recommend purchasing your next vehicle at Auburn VW. The service department is as friendly as the sales floor. The service writers are smart VW advocates who exercise great patience in finding the cure for your ailing car. Their prices are beyond fair, not many surprises come about when the vehicle is being fixed. They're upfront on recommended service to keep your car running it's best. My vehicle has always come back clean and in great working order! I send all my family and friends to Auburn VW's service department. The waiting area is clean and they had the World Cup playing, big points there! Give Auburn VW a try, you won't be disappointed! More