Bud Clary Auburn Volkswagen
Auburn, WA
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Unbelievable experience! I bought a 2014 Passat from Josh Hawes. I called about this particular car. I saw it advertised on their website. Josh made sure the car was ready for I bought a 2014 Passat from Josh Hawes. I called about this particular car. I saw it advertised on their website. Josh made sure the car was ready for viewing when I arrived. His knowledge of this Passat, and all of the inventory on their lot is flawless. He goes beyond to make sure you get the the exact car and features you want. You cannot go wrong with Auburn Volkswagen and working with Josh Hawes! More
Very accommodating! We have purchased a car here and they were extremely accommodating, patient, and stood by their word! I highly recommend this dealership. The servic We have purchased a car here and they were extremely accommodating, patient, and stood by their word! I highly recommend this dealership. The service department is helpful and timely, and trade-ins here are a breeze! More
Straightforward and trustworthy I recently sold my car to Auburn Volkswagen. Rickey Peterson was the acquisition specialist. The whole experience was so easy that I could hardly beli I recently sold my car to Auburn Volkswagen. Rickey Peterson was the acquisition specialist. The whole experience was so easy that I could hardly believe it. I listed my car through my bank's online car sales service and was very up front about the car's condition (some light scratches on the exterior). The best quote came from Auburn Volkswagen. When I took the car in to be inspected, Rickey had the paperwork ready, there was zero haggling, and he honored the quote to the dollar. The whole process took about 20 minutes. I've never had such a stress-free experience at a dealership. Thank you, Rickey and Auburn Volkswagen! More
Best dealership experience I've had! I have purchased two cars from Auburn Volkswagen in the past three years. The only time I've ever used another dealership in Washington I've regretted I have purchased two cars from Auburn Volkswagen in the past three years. The only time I've ever used another dealership in Washington I've regretted it! There has never been a bad visit to Auburn Volkswagen in my experience. The staff and sales personnel are always courteous and helpful without being pushy or bothersome. I have purchased both vehicles from Rickey Peterson, in both instances he was very helpful in my decision making process, courteous, and understanding. All the while making me feel at ease with the car buying process and most importantly, making it a fun experience. I would and do refer people I know to Auburn Volkswagen. The only problem is that most of then have already purchased vehicles from Auburn VW! More
Awesome service as usual. This is my 2nd time buying from Auburn VW. Both times I have worked with Ricky and have received nothing but the best service. They always go out of t This is my 2nd time buying from Auburn VW. Both times I have worked with Ricky and have received nothing but the best service. They always go out of their way to make sure their customers are happy. I will definitely be back a 3rd time. More
Great experience!! I bought a used Jetta from this dealership and had a great experience. Every one of their employees have been a pleasure to work with. From sales, f I bought a used Jetta from this dealership and had a great experience. Every one of their employees have been a pleasure to work with. From sales, financing and the service department. They are quick, helpful and friendly. They went out of their way to find the perfect car for me and the best financing option, considering my situation. I definitely would recommend. Ask for Rickey Peterson! More
Internet CarSales without the Drama Working long distance with Alison Charbonneau at Auburn VW to secure the exact color and trim package on my new Golf was as good as it gets. My Working long distance with Alison Charbonneau at Auburn VW to secure the exact color and trim package on my new Golf was as good as it gets. My initial email inquiry resulted in an prompt exchange with Alison - she was so helpful in managing a long distance purchase at a great price on a hard to find color/TDI 2015 Golf combo. She managed the process well by provided everything needed to prep the paperwork and keep me informed on progress as the car was in transit to her dealership. She surprised me again by personally picking me up from the airport in a sweet 2015 GTI Golf and then delivered me to a waiting team that completed the purchase in under thirty minutes. Seemed to me that the people at Auburn VW are these VW car people who happen to work at an VW dealer. Loren Williams in Customer Service was solid - he made sure to go over the important things like getting blue tooth set up for the phone but then got me on the road.asap cause its all about the Car! Kudo's to Alison and Auburn VW. Now, if they could just get a diesel Bulli VW model on the showroom floor.- Guess I will have to settle for Motor Trend's 2015 Car of the Year for now.. .... Jon Lorberau More
Best service I've ever had buying a new car This dealership was honest and very friendly. They helped me find exactly what I was looking for. I test drove four different models that Volkswagen o This dealership was honest and very friendly. They helped me find exactly what I was looking for. I test drove four different models that Volkswagen offers and my salesman Rickey helped me find just what I was in the market for. More
Love My VW Rickey is the best! He really listened to my needs and wants and found the perfect car for me, and I'm pretty picky! He was honest, ethical, friendly Rickey is the best! He really listened to my needs and wants and found the perfect car for me, and I'm pretty picky! He was honest, ethical, friendly and I knew he had my back every step of the way. I live in Olympia but I'm so glad I chose Auburn VW! More
"Excellent Customer Service from Brian at Auburn VW" Brian Watson went over and above to provide us with excellent customer service, he answered all of our questions. We absoulutely would recommend him Brian Watson went over and above to provide us with excellent customer service, he answered all of our questions. We absoulutely would recommend him and Auburn VW to all of our friends. More