Bud Clary Auburn Volkswagen

The service department has really stepped it up. Great advisors; particularly Myra. She was wonderful to work with. Very straight forward and super friendly. Great advisors; particularly Myra. She was wonderful to work with. Very straight forward and super friendly. More

They got me in promptly, allowed me to pick the services I wanted with only a couple of recommendations, but it was a no pressure scenario which was pleasant for a change. They quoted me a fair price and di I wanted with only a couple of recommendations, but it was a no pressure scenario which was pleasant for a change. They quoted me a fair price and did a good job completing the work close to the estimate time. Big improvement over my last visit. Start to let The VW culture show through Bud Clary group and that’s a good thing especially for us long time VW owners. More

Excellent environment. The employees were the least pushy sales people I’ve ever had the privilege of buying from. While still doing their jobs to sell vehicles, they were The employees were the least pushy sales people I’ve ever had the privilege of buying from. While still doing their jobs to sell vehicles, they were pleasantly transparent about all the numbers which enabled me to make an informed decision about my potential purchase. More

Took my car for diagnosis. It was also time to change a few things before the diagnosis was given to me they worked on other things that needed to be done TechGnosis fix end up It was also time to change a few things before the diagnosis was given to me they worked on other things that needed to be done TechGnosis fix end up being $13,000 of course not able to pay any of that now I’m out of $1 200 for the few things I want to change to my vehicle Placing additional $13,000 for the repair if I decide to make it I feel like I should have been advice first the diagnosis of repair we’re going to be that much money and then I will have to make that decision if the rest would’ve been done . I feel that they should have wait until the diagnosis was done so they could make the rest of the changes or communication I believe between both of us. More

Everyone was professional and easy to work with. They are able to answer all my question and meet my expectations. They are able to answer all my question and meet my expectations. More

Everyone one I dealt with were fantastic, had a great experience dealing with Gabe and Kevin, very efficient and friendly. I really appreciated the video updates, Gabe kept me informed of the whole proc experience dealing with Gabe and Kevin, very efficient and friendly. I really appreciated the video updates, Gabe kept me informed of the whole process of what was happening. I highly recommend purchasing a car from Bud Clary VW. More

There has been a lot of lack of good service. Comparing of what it was before this new company has a lot to grow. I have two cars that I have brought to this place for years with not complaints, Comparing of what it was before this new company has a lot to grow. I have two cars that I have brought to this place for years with not complaints, however I know they’re new but there’s a lack of follow ups in service and the work they’ve done is not comparable for what it used to be. Definitely there’s a lot of differences from a family own company for what is now a corporate that is more interested in production than costumer service. Unfortunately, after taken my cars 3 times and some issues haven’t been resolved is time to look for another place to give a chance and start over. More

I recently had the yearly inspection of my EV. I had expected to pay hundreds of dollars. My car passed the inspection...they found nothing and charged me $0 dollars. Last year I took my car to Ki I had expected to pay hundreds of dollars. My car passed the inspection...they found nothing and charged me $0 dollars. Last year I took my car to Kirkland and had the same results and was charged hundreds of dollars for the same results. Needless to say I won't be going Kirkland to be overcharged. Instead I'll be having my car serviced at for all my future needs. Excellent honest service and people. More

They got done with the task I needed them to do, which was an oil change and rotation. was an oil change and rotation. More

Good service,friendly sales man. I received very good service . Thank you very much for get the new car I received very good service . Thank you very much for get the new car More