Bud Clary Auburn Volkswagen

I called several times and was put into voicemail with no human contact. I called again and talked to the front desk and they put me back in service where I was put into another voicemail. Never got a callba human contact. I called again and talked to the front desk and they put me back in service where I was put into another voicemail. Never got a callback. Called again talk to the front desk and they patched me to service and got things going. More

The dealership was well organized but they seem to have a shortage of staff . Which is puzzling because before Bud Cleary took over they didn’t have these shortages. The staff that were there were polite and shortage of staff . Which is puzzling because before Bud Cleary took over they didn’t have these shortages. The staff that were there were polite and helpful . I will take my car there for the next service. By then they’ll have the wrinkles ironed out. More

Serious lack of communication. Really poor customer service. Over priced. Bad experience. Won't return. Really poor customer service. Over priced. Bad experience. Won't return. More

The people are nice. I have purchased multiple vehicles. I have had great service. One down side that has changed since bringing my vehicles in for service, is no longer I have purchased multiple vehicles. I have had great service. One down side that has changed since bringing my vehicles in for service, is no longer weekend support and the personal touch is gone. When I would bring my vehicle in prior to covid. I always saw the same face and he knew who I was. That is sadly gone. If one thing the last couple of years has taught me, is personal touch is needed. More

Friendly, straightforward process that made buying a car easy and very pleasant! Highly recommend!!! You won’t be disappointed! ♥️ easy and very pleasant! Highly recommend!!! You won’t be disappointed! ♥️ More

Michael and Kevin was so helpful and patient! Definitely will come back in the future!!! Definitely will come back in the future!!! More

Bud Clary were friendly, responsive and eager not just to sell a car but to get me the car I wanted at a price competitive or better than other dealers in the area. Really grateful for all their care, flexib sell a car but to get me the car I wanted at a price competitive or better than other dealers in the area. Really grateful for all their care, flexibility and expertise! Also, great selection! More

The process was first and the staff were kind. I would recommend while looking for new vehicles. I would recommend while looking for new vehicles. More

Working with Buck was an absolute pleasure. He helped me find the exact right car for our son within the budget that we needed. Transaction was quick and easy. Thanks Buck! He helped me find the exact right car for our son within the budget that we needed. Transaction was quick and easy. Thanks Buck! More

Quick turn around and response times. Riley was a super duper rock star! Thanks all! Riley was a super duper rock star! Thanks all! More