Bud Clary Auburn Volkswagen

Pleasant staff, not pushy salesmen. Everyone worked together as a team. Made the car buying process smooth. Everyone worked together as a team. Made the car buying process smooth. More

We had a wonderful experience buying an Atlas today. Ryan Dickinson, Kevin and Loren were great to work with. They were knowledgeable, helpful, thoughtful, honest and enjoyable to work with. They treate Ryan Dickinson, Kevin and Loren were great to work with. They were knowledgeable, helpful, thoughtful, honest and enjoyable to work with. They treated us like family! Anyone who wants to be treated well and have a stress free car buying experience we highly recommend them. More

Went in for an oil change 5/25 before the holiday weekend, the drain plug wasn’t seated in the oil pan and I leaked out almost two quarts of oil in my driveway, I had to cancel my trip in order to re weekend, the drain plug wasn’t seated in the oil pan and I leaked out almost two quarts of oil in my driveway, I had to cancel my trip in order to resolve this and spent almost two hours waiting on Thursday due to lack of staffing. This has been the second major issue I’ve had here since March More

I have always been satisfied working with auburn Volkswagen and they’ve always given me outstanding service. It hasn’t been such a pleasure my most recent times bringing my car in. It seems to b Volkswagen and they’ve always given me outstanding service. It hasn’t been such a pleasure my most recent times bringing my car in. It seems to be more of an inconvenience than anything. Not that taken care of feeling the old AVW use to give me. More

I called several times and was put into voicemail with no human contact. I called again and talked to the front desk and they put me back in service where I was put into another voicemail. Never got a callba human contact. I called again and talked to the front desk and they put me back in service where I was put into another voicemail. Never got a callback. Called again talk to the front desk and they patched me to service and got things going. More

Serious lack of communication. Really poor customer service. Over priced. Bad experience. Won't return. Really poor customer service. Over priced. Bad experience. Won't return. More

The dealership was well organized but they seem to have a shortage of staff . Which is puzzling because before Bud Cleary took over they didn’t have these shortages. The staff that were there were polite and shortage of staff . Which is puzzling because before Bud Cleary took over they didn’t have these shortages. The staff that were there were polite and helpful . I will take my car there for the next service. By then they’ll have the wrinkles ironed out. More

The people are nice. I have purchased multiple vehicles. I have had great service. One down side that has changed since bringing my vehicles in for service, is no longer I have purchased multiple vehicles. I have had great service. One down side that has changed since bringing my vehicles in for service, is no longer weekend support and the personal touch is gone. When I would bring my vehicle in prior to covid. I always saw the same face and he knew who I was. That is sadly gone. If one thing the last couple of years has taught me, is personal touch is needed. More

Friendly, straightforward process that made buying a car easy and very pleasant! Highly recommend!!! You won’t be disappointed! ♥️ easy and very pleasant! Highly recommend!!! You won’t be disappointed! ♥️ More

Michael and Kevin was so helpful and patient! Definitely will come back in the future!!! Definitely will come back in the future!!! More