Bud Clary Auburn Chrysler Dodge Jeep Ram
Auburn, WA
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They worked with what Gramma Mary was able to handle financially. I'm a day late and dollar short right now. Bud Clary ya'll are now my. "Honorary Bridge Over Troubled Water Family Members" Welcome to G financially. I'm a day late and dollar short right now. Bud Clary ya'll are now my. "Honorary Bridge Over Troubled Water Family Members" Welcome to Gramma Mary's family Thank you I can rest until I can get a new Grand Waggoner from ___??????? More
AJ is a great service advisor to work with he had my vehicle in and out on time just as he said that was awesome experience would highly recommend AJ and Bud clary !! Thank you AJ vehicle in and out on time just as he said that was awesome experience would highly recommend AJ and Bud clary !! Thank you AJ More
The appointment time is ignored. Big line. The office manager may forget about his client (there aren't 1000 of them?!) The service is poorly performed and is questionable. It seems Big line. The office manager may forget about his client (there aren't 1000 of them?!) The service is poorly performed and is questionable. It seems that the company's task is only to sell the car and that's it. More
Danny, a car salesman, provided us with some of the worst customer service imaginable. Went to this establishment for routine service on a 2016 Dodge Dart. After paying in full & previously confirming that customer service imaginable. Went to this establishment for routine service on a 2016 Dodge Dart. After paying in full & previously confirming that said car was ready for an after-hours pickup, Danny attempted to accuse us of not paying for the previously paid service, did not give us the keys to our car, & tried to defer blame on the dealership's friendly Service Department. This Sales Department took no responsibility of their actions & instead attempted to blame anyone else, but themselves. We will never return to this dealership ever again & wouldn't recommend their terrible service to others! More
I can't speak highly enough for this dealership's Service Department!!! I had another Jeep service department attempt to repair our vehicle, they programed a gateway incorrectly and then spent 41 days try Department!!! I had another Jeep service department attempt to repair our vehicle, they programed a gateway incorrectly and then spent 41 days trying to convince me I had to open an insurance claim and replace wiring harness that would have been unnecessary. It was time to take my vehicle to the professionals. I spoke with Rahim, the Service Manager, for assistance and he put his best service advisor on it. Before we were even done with check-in, Lee had already identified the source of the issue. After the tech's looked at it for a day, they reprogrammed the gateway, cleared the DTC codes, completed the active safety recall, and I drove the vehicle off the lot that night. There were some other maintenance items to deal with but the knowledge and efficiency of this dealership more than made up for the other blundering excuse for a wasted factory trained technician. Lee, THANK YOU!!!!! More