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Bud Brown Volkswagen

Olathe, KS

4.6
2,420 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,420 reviews

November 12, 2025

The service department was very thorough in diagnosing and fixing the problems with the VW Beetle. They were even able promptly perform a recall service I had been trying to get done at Crown VW in Lawren More

by jprobst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Nov 12, 2025 -

Bud Brown Volkswagen responded

Thank you so much for the thoughtful review! We're pleased we could assist with the recall and get your VW Beetle running smoothly again. Safe travels from all of us at Bud Brown Volkswagen!

November 11, 2025

Excellent service and the wait in the Customer area was minimal considering the amount of work being performed. More

by Dc.junkandspam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Nov 12, 2025 -

Bud Brown Volkswagen responded

Thank you for the kind words! We're pleased to hear you found our service efficient and comfortable. We hope to see you again at Bud Brown Volkswagen!

October 27, 2025

Good friendly service. They do good work and keep to the promised schedule. Good communication too. More

by rpistorius51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 28, 2025 -

Bud Brown Volkswagen responded

We are grateful for your review! It's wonderful to know you can depend on our team for efficient and communicative service. Thank you from all of us at Bud Brown Volkswagen! See you next time!

September 19, 2025

I had one of the best car purchase experience at Bud Brown Volkswagen. My salesman, Cody James was outstanding! No pressure sales, most importantly was the over and above help he gave me, with a smile a More

by Mary C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody James
Sep 19, 2025 -

Bud Brown Volkswagen responded

Mary, it's fantastic to hear Cody was so helpful! We will share this with him and the rest of the Bud Brown Volkswagen team. Thank you and congratulations on your new car!

August 08, 2025

Nice service department; friendly and helpful management. Highly recommend both service and sales. Good dealership experience. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany in the service department!!
Aug 08, 2025 -

Bud Brown Volkswagen responded

Julia, thank you for sharing this positive feedback! We'll be sure to let the team know that you had a great experience. - Bud Brown Volkswagen

July 14, 2025

Jason was great to work with. Very courteous and professional and was very knowledgeable about the vehicles features More

by bwillie1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wattree, Gabe Barfety
Jul 14, 2025 -

Bud Brown Volkswagen responded

We are happy to hear that Jason's professionalism and wealth of knowledge made your experience a positive one! Thank you for choosing Bud Brown Volkswagen and for sharing your review. Enjoy your new vehicle!

June 16, 2025

Jason on the sales team was great. Not pushy, got me exactly what I needed and was super friendly and easy to talk to. The Finance lady was possibly the worst experience I’ve ever h More

by Marissa00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Wattree
Jun 16, 2025 -

Bud Brown Volkswagen responded

Marissa, I'm sorry to hear about your experience with our finance team. It's important for us that every customer feels respected and comfortable throughout the process. I appreciate you bringing this to our attention so we can address it internally. If you'd like to discuss further or have any other concerns, please reach out anytime. Thank you, Rick Pringle - General Manager - (913) 393-8120

June 01, 2025

I had a very good experience with the service department. I will keep coming back. More

by Snicole72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jun 03, 2025 -

Bud Brown Volkswagen responded

Thanks so much for the review! We look forward to your next visit to Bud Brown Volkswagen!

May 28, 2025

Got me in quickly and was very knowledgeable and professional! Kept me updated during oil change with pictures More

by Kalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hill
May 29, 2025 -

Bud Brown Volkswagen responded

Kalina, we're delighted to hear that our team at Bud Brown Volkswagen provided you with a quick and professional service. Thanks for sharing your experience!

May 27, 2025

They were fast and efficient. Everyone we dealt with was helpful and friendly. It was a very positive experience. More

by VW guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
May 27, 2025 -

VW guy responded

We recently ordered a key fob and had it programmed. All of your employees were great. Keep up the good work and thank you for a good experience.

May 27, 2025 -

VW guy responded

We recently ordered a key fob and had it programmed. All of your employees we dealt with were great. Keep up the good work. Thank you for a good experience.

May 27, 2025 -

Bud Brown Volkswagen responded

Thank you for sharing your positive experience with us at Bud Brown Volkswagen! We're delighted to hear that our team was fast, efficient, and friendly. We appreciate your support and look forward to serving you again in the future!

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