Buckeye Chrysler Jeep Dodge RAM Of Shelby, LLC

DO NOT TAKE YOUR CAR REPAIR HERE!!!!!!! DO NOT TAKE YOUR CAR HERE!!! THEY WILL NOT FIX YOUR CAR RIGHT THE FIRST TIME AND BREAK SEVERAL OTHER THINGS. I dropped off my fiance's car because i DO NOT TAKE YOUR CAR HERE!!! THEY WILL NOT FIX YOUR CAR RIGHT THE FIRST TIME AND BREAK SEVERAL OTHER THINGS. I dropped off my fiance's car because it was running rough, service engine light on, smells like oil burning and tire pressure sensor malfunctioning. Verizon Hum tells me the problems and I let them know what it says. After three hours I called to see if they had found the problem and they said they COULD NOT FIND THE CAR. Six hours later they call with the diagnosis. They order parts and two days later call and say other things need repaired like timing belt and spark plugs. These need ordered also. Then it takes a couple days to do the work. So 7 days later I go to pick up the car and let it run a few minutes in the parking lot. SAME PROBLEMS AS BEFORE. Tire light not fixed, service engine light on, running rough. I go back in and complain saying give me my money back cause they didn't fix anything. They look at it again and I WAIT FOUR HOURS and they say it needs a new co2 sensor or oxygen sensor. This is what the Verizon Hum told me to begin with and they charged me over $2000 for all the other stuff that had nothing to do with the problem. Plus I am told I will have to bring my car back in a few days to reset the tire pressure sensors and they will drive it 60 miles away to a dealer that knows how to reset it. A day after I get my car I hear a metal rattling noise coming from the area of the timing belt. Call Buckey and they say they will look at it when they get it to reset tire pressure sensor. Buckeye drives a rental to me and takes my car. A day later I notice the license plate tags EXPIRE in one day on the rental vehicle. I call them the next day to find out what's going on and to get my car back and let them know about expired license plate tags. Come to find out they DID NOT TIGHTEN the timing belt pulleys properly and they still can not get tire pressure light to go out. Parts need ordered for both. A week later driving on EXPIRED PLATE TAGS they get everything figured out and say it's fixed. A day later the power steering is acting strange, squealing and tight. Plus my Verizon Hum is saying low battery power. So I check and find low power steering fluid because it is leaking out from hoses close to where timing belt cover is. Also they DID NOT TIGHTEN THE POSITIVE BATTERY CABLE on to the battery. It was well below freezing for a few days and now I'm afraid a two month old battery might be ruined from freezing. I called and talked to manager Jeremy and was told they did not touch power steering hoses (they would have to be touched to get bolts out of timing belt cover on top) and batteries will not freeze when they are dead. Both things are LIES!! Jeremy also tells me he will not fix these problems because he already has done $700 worth of repairs to my vehicle without charging me. If the repairs WERE DONE RIGHT THE FIRST TIME they would not have needed to do that. They had my car for THREE WEEKS AND IT'S STILL NOT RIGHT!!!! Plus now electric door locks are not working right and I'm hearing METAL RATTLING SOUND AGAIN!!!!! DO NOT GO HERE TO GET YOUR CAR FIXED!!! More

Polite, helpful & courteous The car dealership had what we wanted in stock and a reasonable trade in price. Austin & Chris were very polite, respectful and courteous. Remainder o The car dealership had what we wanted in stock and a reasonable trade in price. Austin & Chris were very polite, respectful and courteous. Remainder of staff were very nice and friendly. More

Nervous and cheap buyer I'm rather nervous when it comes to spending lots of money and tend to be on the safe side (cheap). These guys were very helpful, polite, supportive a I'm rather nervous when it comes to spending lots of money and tend to be on the safe side (cheap). These guys were very helpful, polite, supportive and did not rush me in making a decision. All of my options were laid out in front of me and thoroughly explained. Points were pointed out that I missed due to my anxiety. A great experience other than I now have a car payment. Lol More

Friendly Willing to deal. Straight shooters They were friendly, not pushy, willing to deal with me. I would recommend to a friend. Hope to deal with them again in the future. They were friendly, not pushy, willing to deal with me. I would recommend to a friend. Hope to deal with them again in the future. More

Absolutely wonderful!!! My sales person Matt Ball was outstanding. His knowledge of the Jeep Cherokee was so much help with my decision in making my choice of what car to cho My sales person Matt Ball was outstanding. His knowledge of the Jeep Cherokee was so much help with my decision in making my choice of what car to choose. Buckeye is a great dealership. More

Vehicle purchase/ lease Michael was our salesperson and he was knowledgeable about the vehicle. He was very professional and went the extra mile when showing us the in’s and Michael was our salesperson and he was knowledgeable about the vehicle. He was very professional and went the extra mile when showing us the in’s and outs of the vehicle. We were extremely happy with our experience st buckeye superstore. More

Great experience Great dealership very easy to work with.Fred in finance goes above and beyond to help get the best deal. I would highly recommend buckeye. Just all ar Great dealership very easy to work with.Fred in finance goes above and beyond to help get the best deal. I would highly recommend buckeye. Just all around great people. More

Once again, a good deal Went back to Mike Monroe at Buckeye and he put me in the vehicle I wanted. They had a good selection and after some research and lots of questions, Mi Went back to Mike Monroe at Buckeye and he put me in the vehicle I wanted. They had a good selection and after some research and lots of questions, Mike gave me options on a couple things that interested me and I picked what I wanted. Then a stop at the offece of Fred Barabani to go over the paperwork and I was on the road with my Dodge Charger GTplus. We have bought or leased from Buckeye several times now and we will continue to go back! More

Buying new car Mike Monroe was great got me into a vehicle that I could afford and made the whole process easy. Will definitely recommend them to other people Mike Monroe was great got me into a vehicle that I could afford and made the whole process easy. Will definitely recommend them to other people More

Car wash Everything was fine as far as service Usually get a car wash with service wherever I have been before when I took a car for service . Probably no big Everything was fine as far as service Usually get a car wash with service wherever I have been before when I took a car for service . Probably no big deal but for me it is. More