
Buck Chevrolet
Canal Fulton, OH
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I’ve never had such a terrible experience at a dealership. We arrived at the dealership and Johnny waited on us. We told him the vehicle we were interested in and he took us out to look at it, but dealership. We arrived at the dealership and Johnny waited on us. We told him the vehicle we were interested in and he took us out to look at it, but didn’t grab any keys. He immediately wanted to run a credit check, in which I told him we would pay for the vehicle in cash. He took us into the waiting room and told us he would be back with us. Three minutes later he told us that he couldn’t help us because we didn’t have an appointment and it was just him and “Brad” working. He said he had an appointment coming in at 11:45 (five minutes from the current time). He said that we should come back during the week (after he told us he only worked on Saturday’s) I told him we lived an hour and a half away and that wouldn’t work. I suggested we go to lunch and come back after. He said no one can help you today. I asked if we could just look inside the car. He told me “no” because he would have to be with us. I have been a sales manager in a different industry for 23 years, I’ve never seen a sales person NOT want a sale so bad in my life. The behavior was bizarre to say the very least. Unprofessional as can be. We left and parked to regroup about what had happened. Then we turned around and had to pass the dealership as we drove past we noticed that Johnny and “Brad” were still the only people inside of the dealership just as it had been when we were there. Apparently Johnny’s 11:45 appointment never showed up. We ended up finding the exact same vehicle, one year newer for the same price at a different dealership, purchased and drove it home. I have no idea what was going on or why we were treated this way but it was terrible. More
Came in to purchase a 2022 Chevy Trailblazer. Amazing sales staff . We were in and out of the dealership faster than going grocery shopping. They even washed my new car and called my insurance co Amazing sales staff . We were in and out of the dealership faster than going grocery shopping. They even washed my new car and called my insurance company for me.1st on many cars to be bought at Buck Chevy. Thankyou Brad ad Dan!!! More