14 Reviews of Buchanan Subaru - Service Center
FROM THE FIRST TIME WE VISITED BUCHANAN SUBARU DEALERSHIP AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRI AND WAS INTRODUCED TO OUR SALES PROFESSIONAL THOMAS GOFF AND THE MANAGEMENT TEAM OF BUCHANAN ! WE WHERE SO IMPRESSED WITH THE WAY WE TREATED LIKE FRIENDS AND FAMILY FROM EVERY ONE , WE KNEW THAT WE HAD FOUND THE RIGHT DEALERSHIP, THAT DID NOT MAKE YOU FEEL PRESSURED INTO MAKING A PURCHASE,BUT LET YOU TAKE YOUR TIME IN MAKING THAT DECISION ! BY STRIGHT-UP PRICING WITH NO HIDDEN FEES ,,AND VERY POLITE AND VERY INFORMATIVE AND KNOWLEGEABLE AND GOOD HONEST ANSWERS ABOUT THEIR INVENTORY AND THEIR SERVICES AND WARRANTIES AND POSSIBLE FINANCING OPTIONS THAT CAN GET THE SALE OF YOUR CHOICE OR CHOICES DONE! AS WE HAVE BEEN AND STILL ARE VERY PLEASED WITH THE THREE PURCHASES WE HAVE MADE IN THE PAST TWO YEARS WITH THEM! BECAUSE OF THEIR GREAT QUALITY AND THEIR SERVICE! THEY HAVE AND WILL ALWAYS BE OUR GO TO DEALERSHIP ! SO MUCH, THAT WE HAVE REFERRED SEVERAL NEIGHBORS TO THEM AND THEY BOUGHT THEIR VEHICLES FROM THEM AND ALL OF THEM SAID THEY WERE GLAD WE POINTED THEM TO THE RIGHT DEALERSHIP! THANK YOU TO OUR FAMILY AT BUCHANAN,FOR ALWAYS LOOKING AFTER US AND ALL OF YOUR CUSTOMERS! HATS OFF TO EVERYONE AT BUCHANAN SUBARU! T-BONE AND TIA GARMAN(AKA/T-N-T)! More
Great service and staff! !!! Rob Creel is our favorite salesman and we will continue to work with him for many years! !!! Rob Creel is our favorite salesman and we will continue to work with him for many years! More
Two vehicles from this dealership and another services there prior. Nothing but outstanding customer service every time !! there prior. Nothing but outstanding customer service every time !! More
The Service Department went above and beyond during a recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. More
SERVICE DEPT Mindy at Buchanan Subaru is fantastic. My husband & I were traveling and found a bolt in my tire. We stopped at Buchanan & Mindy greeted us with a war Mindy at Buchanan Subaru is fantastic. My husband & I were traveling and found a bolt in my tire. We stopped at Buchanan & Mindy greeted us with a warm & friendly smile. We didn't have an appointment, but we were in & out of the in less than 30 minutes. The waiting room and clean and comfortable. Excellent experience!!!!! More
Excellent service Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because Since it was inconvenient to take my new Forester back to Frederick where I bought it for a free oil change, I decided to take it to Buchanan because they have Saturday hours. My service experience with a car dealer far exceeded my expectations. Robie was very helpful, professional, pleasant, and knowledgable, and very generously honored my first free oil change offer from the other dealer. I will be taking my car to Buchanan for all services from now on. Thanks Robie and Buchanan Subaru. Sandra Propst Mardela Springs, MD More
problems The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. The employees that I dealt with were great. The price that Buchanan charged for changing the oil and rotating the tires was way out of line. $93.86 I have a Ford Fusion that only cost $36.72 for oil change and rotating the tires. I will probably think twice before going back to Buchanan to have the oil changed again.. Barry & Donna Mears More
Everything was great. The service was prompt, friendly, and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. and excellent. I prefer this site as I know I can come in and get the job done with very little hassle and with great attention to the customer. More
We bought our SUV at this dealership in 2006. and we have had every oil change, tire rotation. alignment,and fuel injector cleaning done there. The service has always been reliable, dependable and friendly. had every oil change, tire rotation. alignment,and fuel injector cleaning done there. The service has always been reliable, dependable and friendly. When Robie tells you something needs to be done to the car, you can be sure that it does. We have recommended their service department to many friends and neighbors over the years. Our SUV won't go anywhere else for service!! More
From the call to set up the appointment through the paying of the bill everything was done in a courteous, friendly manner. As usual the service was done correctly the first time and on time. This is paying of the bill everything was done in a courteous, friendly manner. As usual the service was done correctly the first time and on time. This is my second Subaru and Robbie has kept both of them running in tip top shape. Job well done. More