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Buchanan Subaru

Pocomoke City, MD

5.0
89 Reviews

1727 Market Street

Pocomoke City, MD

21851

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89 Reviews of Buchanan Subaru

May 04, 2024

Fantastic! ! Professional and caring. He really wants to help you get the best deal for you. I have brought two cars and will always do my business with this m More

by lokeliz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Madruga, Rob Creel
May 07, 2024 -

Buchanan Subaru responded

Thank you for the 5 star review and positive feedback!

May 03, 2024

Dealership offered a fair price and has a good choice of used Subarus. Saleswoman Sam and sales manager Mike were very patient in answering my questions and letting me test drive numerous vehicles. More

by davidmdancer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Madruga, Sam Homa
May 07, 2024 -

Buchanan Subaru responded

Thank you for the 5 star review and positive feedback of Sam and Mike!

May 03, 2024

Everyone at this dealership is exception! Rob and Mike mad the purchasing process so smooth and fast! More

by MinA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki helped me out with all my service needs!, Mike Madruga, Mindy Matthews, Robie Mears, Rob Creel
May 07, 2024 -

Buchanan Subaru responded

Thank you for the 5 star review and positive feedback of Rob and Mike!

May 03, 2024

Our next vehicle will surely be another Subaru, and Buchanan will most certainly be our dealership of choice. Rob Creel is the salesman that we dealt with on our first purchase (2021 Forester); and, w More

by Pat Lynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robie Mears, Mindy Matthews, Rob Creel
May 07, 2024 -

Buchanan Subaru responded

Pat, thank you for the 5 star review and positive feedback of Rob and our service department!

May 07, 2024 -

Pat Lynch responded

Well deserved!

May 02, 2024

My wife and I have purchased 3 Subaru's from Buchanan since 2017. We love Subaru and the Buchanan in particular. Rob Creel is an excellent sales professional who helped me when I traded up to a 2021 Fo More

by gregpalaski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Madruga, Mindy Matthews, Rob Creel
May 07, 2024 -

Buchanan Subaru responded

Thank you for the 5 star review! We appreciate your loyalty to Buchanan and hope to continue to serve you in the future!

May 02, 2024

Two vehicles from this dealership and another services there prior. Nothing but outstanding customer service every time !! More

by mbhawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki/Service, Robie Mears, Mike Madruga, Mindy Matthews, Robie Mears, Rob Creel
May 07, 2024 -

Buchanan Subaru responded

Thank you for the 5 star review and positive feedback!

May 02, 2024

I was extremely impressed by Buchanan Subaru and our Salesman, Rob Creel. From the moment we walked into the dealership, we were treated with the upmost respect and professionalism. Rob walked us throug More

by PatE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Madruga, Mindy Matthews, Rob Creel
May 07, 2024 -

Buchanan Subaru responded

Thank you for the 5 star review and positive feedback of the dealership and Rob!

May 02, 2024

This dealership is excellent. They are professional, efficient, and care deeply for their customers. We left another Subaru dealership and our family purchased 2 cars because of More

by shiboom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Creel
May 07, 2024 -

Buchanan Subaru responded

Thank you for the 5 star review! We appreciate the positive feedback!

July 08, 2021

The Service Department went above and beyond during a recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. More

by gkl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robie Mears, Mindy Matthews
November 06, 2020

My wife and I were treated by the most kindest people at Buchanan Subaru. When we needed help, they all rolled up their selves and asked “ How can we help you”. It was so refreshing not to be told how thei More

by Joesant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Morris, Robie Mears, Eddie Mears, Mindy Matthews
Nov 24, 2020 -

Buchanan Subaru responded

Joesant, thank you for your 5 star review and positive feedback.

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