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Buchanan Subaru
Pocomoke City, MD
87 Reviews
Buchanan Subaru your home of the Lowest Price Guarantee where you are Family. At Buchanan Subaru we take great pride in our customers and are committed to providing the highest level of customer service. Whether you are in the market for a New or Certified Pre-Owned Subaru, a high quality used vehicle or looking for or in need of a Parts & Service Center that has your best interests at heart; Buchanan Subaru is your leading choice on the Delmarva Peninsula. Buchanan Subaru located at the cross roads of Hwy 13 and Hwy 113 where all roads lead to Pocomoke City. Buchanan Subaru, 1727 Market St, Pocomoke City, MD 21851 and on the web at www.BuchananSubaru.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 87 reviews
March 29, 2012
Wanted to trade in my Jeep for something more Wanted to trade in my Jeep for something more economical...stopped in at Buchanan's to check out the Subarus. Salesman Greg M. was fantastic explain Wanted to trade in my Jeep for something more economical...stopped in at Buchanan's to check out the Subarus. Salesman Greg M. was fantastic explaining the different vehicles and their features...got it narrowed down to 2 different Outbacks...and I happily drove home with one of them. Paul worked with me on the "numbers" and Jose did the paperwork to seal the deal. This is my second new Subaru..the first was a 1979 model. Excellent job done by all at Buchanan Subaru !!!!! More
by homcha
Employees Worked With
Greg, Paul, Jose, Greg Mizzelle
March 24, 2012
Excellent service and very friendly service. Mr. Mears has always been very friendly and professional. The service department has always been accommodating. The cost of service work is reasonable. has always been very friendly and professional. The service department has always been accommodating. The cost of service work is reasonable. More
by jmpilgrim71
Employees Worked With
March 19, 2012
I HAVE BOUGHT MY LAST 2 USED CARS FROM YOU AND YOU ALL HAVE SERVICED THEM BOTH. ALWAYS VERY POLITE AND A PLEASURE TO DEAL WITH NEVER TRYING TO SELL ME MORE THAN I NEED JUST THE WORK NEEDED AT THAT TIME. T HAVE SERVICED THEM BOTH. ALWAYS VERY POLITE AND A PLEASURE TO DEAL WITH NEVER TRYING TO SELL ME MORE THAN I NEED JUST THE WORK NEEDED AT THAT TIME. THANKS WILL CONTINUE TO BUY CARS AND HAVE THEM SERVICED THROUGH YOU ALL. ALL THE PEOPLE ARE GREAT TO DEAL WITH ROBIE, WAYNE AND PAUL TOO FOR GIVING ME A GREAT DEAL ON MY LAST PT CRUISER. More
by ptwoman
Employees Worked With
March 17, 2012
Robie and the service crew have always treated us well. This visit was to purchase tires and they did a good job! They could have washed the wheels/tires after installation, after all that work. We wil This visit was to purchase tires and they did a good job! They could have washed the wheels/tires after installation, after all that work. We will continue to bring work here. More
by jhayman
March 17, 2012
Found the car I wanted on their website and called to see if available still. Paul Jacobs was very helpful and personable. When went to see and maybe buy we were introduced to Jose as our salesman. Jose w if available still. Paul Jacobs was very helpful and personable. When went to see and maybe buy we were introduced to Jose as our salesman. Jose was very good but could have done a better job of informing us of ALL the extra warranties available and their price. We chose a lesser warranty after buying the car. Paul Jacobs was very helpful in making the change and making sure we were satisfied customers. We are now! More
by pstang3507
Employees Worked With
Jose
March 15, 2012
Purchased a Forester from dealership totally by e-mail and web page. Only spent 2 hours to sign paperwork and we were on the road! and web page. Only spent 2 hours to sign paperwork and we were on the road! More
by dgodbey
March 13, 2012
Great to work with and great price. I was able to get the car delivered to another Buchanan enterprise to pick up the car. I definitely recommend this dealership. car delivered to another Buchanan enterprise to pick up the car. I definitely recommend this dealership. More
by bluecancer
Employees Worked With
Paul Jacobs
