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Buchanan Subaru
Pocomoke City, MD
87 Reviews
Buchanan Subaru your home of the Lowest Price Guarantee where you are Family. At Buchanan Subaru we take great pride in our customers and are committed to providing the highest level of customer service. Whether you are in the market for a New or Certified Pre-Owned Subaru, a high quality used vehicle or looking for or in need of a Parts & Service Center that has your best interests at heart; Buchanan Subaru is your leading choice on the Delmarva Peninsula. Buchanan Subaru located at the cross roads of Hwy 13 and Hwy 113 where all roads lead to Pocomoke City. Buchanan Subaru, 1727 Market St, Pocomoke City, MD 21851 and on the web at www.BuchananSubaru.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 87 reviews
November 16, 2024
My salesperson was Samantha, she called when the car I was interested in arrived early; it was ready and waiting when I got there. She suggested I look at a second car for comparison. This was my first was interested in arrived early; it was ready and waiting when I got there. She suggested I look at a second car for comparison. This was my first Subaru from Buchanan and my fifth Subaru in all. Samantha, Mike, and Smiley made this a very low-pressure experience. They efficiently arranged financing, insurance, and DMV registration. I was introduced to the service manager and tech expert. Now I know who to call. The Forester was perfectly clean and shiny and had a full tank of gas on the day I picked it up. I look forward to going places in my new Forester and building a relationship with the staff at Buchanan. Thanks Sam! More
by kferrusi
October 25, 2024
Our car buying experience couldn’t have been more pleasant! From the first day we started our new car hunt until the day we drove out of Buchanan Subaru with our Ascent Touring, we felt no pressure pleasant! From the first day we started our new car hunt until the day we drove out of Buchanan Subaru with our Ascent Touring, we felt no pressure and received wonderful feedback to our many questions. Samantha Homa, sales associate, was knowledgeable and friendly. We are extremely pleased with our purchase and the caring car buying experience we had at Buchanan Subaru. More
by Jean
October 08, 2024
Sam was an outstanding sales person. She ordered a 2025 Forrester at a very good price. Sam was knowlagable about the car and even delivered it to our house. The title department was qui She ordered a 2025 Forrester at a very good price. Sam was knowlagable about the car and even delivered it to our house. The title department was quick and very efficient. I highly recommend Buchanan Subaru. It is a 5 star dealership. More
by David
Employees Worked With
September 10, 2024
It has been a long time since we have walked into a dealership to buy a car. Samantha , Mike and Robbie made this experience so easy and painless. Great communication very professional and the deal wa dealership to buy a car. Samantha , Mike and Robbie made this experience so easy and painless. Great communication very professional and the deal was the fastest I have ever experienced for a dealership. I would recommend this dealership to anyone wanting to purchase a car. Walk in the door and ask for Samantha , She will take care of you! Only disappointment was the used car only came with 1 key FOB but was told it had 2 when it was traded but the 2nd wouldn't allow car to start so they destroyed it. I asked for a replacement but they have not gotten me one and kinda been ignored on my ask for one. More
by Jeff
September 06, 2024
I am very satisfied for the excellent service I received during the purchase of my new car. Your knowledge and dedication made the process smooth and pleasant. You took time to understand my preferences, an during the purchase of my new car. Your knowledge and dedication made the process smooth and pleasant. You took time to understand my preferences, and provided recommendations that helped me make an informed decision. I particularly appreciated your patience and willingness to answer all my questions. More
by nrortiz
August 26, 2024
They are the BEST! Mike the sales manager and Sam the Sales Rep were very professional, caring and knowledgeable. No haggling, everything was up front. I told them Mike the sales manager and Sam the Sales Rep were very professional, caring and knowledgeable. No haggling, everything was up front. I told them what I needed, and they made it happen. Accommodating, in every way. As a female purchaser, I was respected and my opinion mattered. Thank you, Buchanan team! PS I want to also shout out to their greater, sorry, I can't remember his name. He was kind, and very welcoming. More
by berdetta12
July 26, 2024
Sam made the buying process quick and easy. I was very impressed and would recommend Buchanan Subaru to anyone who is looking for a car. I was very impressed and would recommend Buchanan Subaru to anyone who is looking for a car. More
by mcrii
July 12, 2024
I was referred to Buchanan Subaru by an employee from MAC Inc. in Salisbury. I worked with Sam Homa throughout the process of making a decision to purchase. There was no pressure from Sam who was very inform Inc. in Salisbury. I worked with Sam Homa throughout the process of making a decision to purchase. There was no pressure from Sam who was very informative about the entire process. I also talked with Mike Madrigal who was equally professional and made the process of buying my new Outback without feeling any pressure. He explained how Buchanan arrived at the final price which was very attractive. More
by knkimmel
