Buchanan Kia

It has been a year and 2 months since James & Dan looked ALL over the East Coast (and a few other areas of the country) to find me the SOUL+ I wanted. The reason was multi-fold... 1) The SOUL model was ju ALL over the East Coast (and a few other areas of the country) to find me the SOUL+ I wanted. The reason was multi-fold... 1) The SOUL model was just coming out in March of 2009 and very few dealers actually had them - making the search even more difficult. 2) I just wouldn't budge on what I wanted - it would be my way (model, color, options) or no sale! 3) I have found that it is simply how Wheeler KIA does business!!! They really care about their customers and will do whatever they can to find the vehicle the buyer wants the way the buyer wants it. Even though it has been 14 months since I bought my SOUL+, I take it back to Wheeler KIA because their Service Deptartment is simply the TOPS!!!!! They always have a loaner for me to use and they complete whatever work is necessary in a timley manner. They also make a point of calling me as soon as the work is done to let me know when I can pick up my car and what the cost of said service is/was. It is simply the ABSOLUTE BEST automotive service department I've ever had pleasure dealing with!!!! (Yes, I do get pleasure from dealing with them - they don't talk down to me (I'm female), there has NEVER been a surprise when I go to pay the bill, and there has never been a reason for me to go back because something doesn't sound or perform properly after the car has been in for service.) More

Fantastic job on my vehicle, they cleaned my vehicle and by the time I left there it was looked brand spanking new. LOVE IT and will return for more. Wonderful at home like treatment, it was comfortable an by the time I left there it was looked brand spanking new. LOVE IT and will return for more. Wonderful at home like treatment, it was comfortable and home like feeling. Love Wheeler and I feel good having a home dealer like them. More

Excellent experience from the time we stepped on the lot. All questions were answered and when answer was not at hand, we received an answer after the question was investagated without further prompting. En All questions were answered and when answer was not at hand, we received an answer after the question was investagated without further prompting. Environment at the facility is freindly and comfortable. They made us fell very good about the purchase and provided a feeling that the vechicle and our needs would be taken care of throughout the life of car. Went out of their way to get us discounts where applicable and offered the best warranty plan in the business. All at the dealers gave us a feeling that they were apporachable and were there to answer our questions and solve our issues from the sales department to the financing to to the service group. I would higly recommend this dealer to anyone who wants a great car and a exceptional buying experience. More

This is an excellent dealer. Was not pushy, worked with what we could afford and found us the best deal for financing!! Our salesman Ken was great, made us feel right at home. My husband had already purch what we could afford and found us the best deal for financing!! Our salesman Ken was great, made us feel right at home. My husband had already purchased a vehicle from this dealer in the past so we were already part of the family!! I'm very happy with my Sedona and so are the kids!! I would recommend Wheeler Kia to everyone!! Thank you!! More

From the moment I walked in the Wheeler Kia in Westminster I knew I was at the right place. Ken greeted me with a pleasant Hi How are you today and wanted to know how he could help me. He showed m Westminster I knew I was at the right place. Ken greeted me with a pleasant Hi How are you today and wanted to know how he could help me. He showed me several cars and suv's on the lot answeared all my questions and off we went for a test drive. As we went along he explained all the features and made sure I was confortable. When we returned to the car dealer I was introduced the the owner and the sales manager they were awesome as well. I have never came accross a dealership that had such a great team of employee's. They made me feel like I was part of the Kia family from the moment I walked in. I told them what I was looking for and what I wanted to pay and within a hour or so I was leaving in my brand my Kia Soul smiling ear to ear. I was go greatful. They even took my picture next to my new car, put a rose in it and gave me a stuffed hampster which is the mascot for the Kia Soul. I saw some of the other salesmen working with other buyers and they to were very freindly and just eager to please. I will never buy another car anywhere else. They are just a great bunch of people and I am happy that I choose that dealership to walk into the day I bought my new car. Thanks alot to all the wonderful people at Wheeler Kia in westminster. More

Ken Sherman has been very friendly, helpful, and more than kind in every way. He was patient and thorough when we initially purchased the car...which I am very happy with. I was not as happy with the s than kind in every way. He was patient and thorough when we initially purchased the car...which I am very happy with. I was not as happy with the service dept., but that was very minor in regard to having an additional key made and the time that it would take. More

I haven't bought a car anywhere but Wheeler for 20 years (6 cars). In 2009, I bought 2 new Kias, my first non-Chryslers ever, simply because that was what Wheeler was selling when I needed cars. The sales s (6 cars). In 2009, I bought 2 new Kias, my first non-Chryslers ever, simply because that was what Wheeler was selling when I needed cars. The sales staff is professional, friendly and genuinely cares about customer. The make sure you get right car for your needs at a price you can live with. The service dept is phenomenal. They have never failed me and often gone well beyond reasonable expectations to accomplish even major repairs at the best possible price. You never have a problem of any kind at Wheeler because the ALWAYS make things right, even years after a sale. Go there first and save yourself the drive to anywhere else. More

I was very pleased with the attention and help that I received. They was friendship and friendlyness. All the employees seemed to be a great help in not only pricing, but also in seeing that I wsas help received. They was friendship and friendlyness. All the employees seemed to be a great help in not only pricing, but also in seeing that I wsas helped immediately. I was happy that I didn't have to wait and worry. It made my decision to buy even easier then I thought. The van that we had gotten from the same place was in very good condition and I was only looking at the time while I waited for my husband to finish setting up a maintenance date. I saw what I wanted and I bought it after seeing it and the test drive. Thanks so much for having the good service that you have. We have been telling friends and family about Wheeler service. More

I would recommend Wheeler to everyone I talk to about by a new or used car or service. Their people are friendly and respectable to your needs. They are not "pushy" and do the hard sell. They gave me prici a new or used car or service. Their people are friendly and respectable to your needs. They are not "pushy" and do the hard sell. They gave me pricing and then gave me time to think about what I wanted to do without calling me every day. More

Wheeler Kia is A+. From the sales staff to the service dept. Everything and everyone is on the top of there game. I got a sweet deal on a new 2011 Serento. This dealership realy cares about it customers dept. Everything and everyone is on the top of there game. I got a sweet deal on a new 2011 Serento. This dealership realy cares about it customers. Thanks everyone for a great buying Time. C.Bond Mount Airy, MD More