Buchanan Kia | Page 40

I traded 2 vehicles in for a new Kia Sorento and did not have any negative equity added to my new loan even though I owed on both of my prior vehicles. Warren Wheeler and James Carlyle were exceptional peop have any negative equity added to my new loan even though I owed on both of my prior vehicles. Warren Wheeler and James Carlyle were exceptional people to work with. I will recommend everyone I know to Wheeler Kia! More

From the minute I stepped into the dealership to the time I closed the deal, I was treated with utmost respect. I was never felt pressured. Most importantly, the final purchase price of my new Kia Sorrento I closed the deal, I was treated with utmost respect. I was never felt pressured. Most importantly, the final purchase price of my new Kia Sorrento was exactly what was given to me as the estimate. This has never happened with any prior purchase of a vehicle. Another great feature was that I did not have to spend hours upon hours to purchase this vehicle. My overall experience was outstanding, and I would recommend this dealership to any and everyone. More

OUTSTANDING ! ! ! went in to look at the optima and got exactly what I wanted at the price I wanted to pay. The absolute best car buying experience I have EVER had. Staff was friendly and they went over a exactly what I wanted at the price I wanted to pay. The absolute best car buying experience I have EVER had. Staff was friendly and they went over and above what was needed. Very fair deal on the trade in. More

We dealt mainly with James Carlyle,and were introduced to others, all of whom were friendly and eager to assist. James Carlyle was quite friendly, direct in his conversations, and knowledgeable. He explaine others, all of whom were friendly and eager to assist. James Carlyle was quite friendly, direct in his conversations, and knowledgeable. He explained very carefuly and clearly every aspect of the process of buying a car. Unlike most other automotive businesses I've dealt with over the years, I came away feeling that Wheeler's is completely trustworthy. More

Buying our new 2011 Kia Sorento from the folks at Wheeler was a great experience. It is rare to find a car dealership that provides such a comfortable atmosphere. My wife and I felt like we were joining a fa was a great experience. It is rare to find a car dealership that provides such a comfortable atmosphere. My wife and I felt like we were joining a family. In the past; buying a car from other dealers made me feel like I had to keep my guard up and be prepared to do battle with the slick, fast talking car salesman. Not so at Wheeler. These are stand up guys. I really appreciate their honesty and straight forwardness. Ken Sherman, our sales consultant is very knowledgeable and a pleasure to work with. We will definitely recommend Wheeler Kia to our friends and family. More

We took our KIA Soul in for it's 5,000 mile check-up and it was a great experience. The service people at Wheeler KIA in Westminster are courteous, friendly, extremely conscientious, and quick. They, like it was a great experience. The service people at Wheeler KIA in Westminster are courteous, friendly, extremely conscientious, and quick. They, like our salesman, Ken Sherman, have treated us from day one as if we are family. Whenever we go by, everyone recognizes us and says hello. We are amazed at how friendly and knowledgeable all of them are. It is definitely a pleasure to have our KIA Soul serviced by them. We really picked the cream of the crop when we bought, and now have our service done, at Wheeler KIA. More

I bought my Kia Sorrento SOLELY because of this dealer. They have an outstanding service shop and I can rest assured that they will take care of me and my car for years to come. When I bought the car, my s They have an outstanding service shop and I can rest assured that they will take care of me and my car for years to come. When I bought the car, my salesman was thoughtful and courteous and understood where I came from. I have receommended this dealer to all my friends and family. More

This dealership is really put together, from the decor to This dealership is really put together, from the decor to the people who work there. Decor? In a car dealership? Yes! It is like walking into a f This dealership is really put together, from the decor to the people who work there. Decor? In a car dealership? Yes! It is like walking into a friendly home. Everyone we met was friendly and knowlegeable from the front door through the service department to parts and the final signing of papers. There was absolutely no pressure to buy. There was lots of information in answer to questions and a willingness to send 2 men to Erie, PA to get exactly the van we wanted, (no extra cost to us). Though we called a lot of times, the lady at the switchboard was always friendly and happy to assist us. We appreciated the tour of our new vehicle point by point, the rose on the dashboard, the fair price with no dickering. Though we changed our minds a few times about model and trade-in, there was no sign of irritation from anyone. Ken and James were absolutely the best sales people we have ever dealt with in the car business. Both have a sense of humor and an attitude that says they will do anything to make the customers happy with their decisions. And there was no slandering other dealers! What a concept! Based on our experiences with 2 other dealers and Wheeler buying this vehicle, we rate Wheeler Kia a perfect 10! More

I recently purchased a 2011 Kia Sportage from Wheeler. This was my second purchase from Wheeler, the first being in 2005 when they were selling Chrysler. While their product line has changed, they remain This was my second purchase from Wheeler, the first being in 2005 when they were selling Chrysler. While their product line has changed, they remain true to the sales and service philosophy that has kept customers loyal to them since 1921. The process was very smooth and there wasn't the "high pressure sales" environment that you see in the larger dealerships. They were reasonable with pricing discussions and left us feeling like we got a fair deal. They go out of their way to create a welcoming and friendly atmosphere and their service department team has always been great. I look forward to working with them through the ownership of my new Sportage! More