Buchanan Kia
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Buying our new 2011 Kia Sorento from the folks at Wheeler was a great experience. It is rare to find a car dealership that provides such a comfortable atmosphere. My wife and I felt like we were joining a fa was a great experience. It is rare to find a car dealership that provides such a comfortable atmosphere. My wife and I felt like we were joining a family. In the past; buying a car from other dealers made me feel like I had to keep my guard up and be prepared to do battle with the slick, fast talking car salesman. Not so at Wheeler. These are stand up guys. I really appreciate their honesty and straight forwardness. Ken Sherman, our sales consultant is very knowledgeable and a pleasure to work with. We will definitely recommend Wheeler Kia to our friends and family. More
We took our KIA Soul in for it's 5,000 mile check-up and it was a great experience. The service people at Wheeler KIA in Westminster are courteous, friendly, extremely conscientious, and quick. They, like it was a great experience. The service people at Wheeler KIA in Westminster are courteous, friendly, extremely conscientious, and quick. They, like our salesman, Ken Sherman, have treated us from day one as if we are family. Whenever we go by, everyone recognizes us and says hello. We are amazed at how friendly and knowledgeable all of them are. It is definitely a pleasure to have our KIA Soul serviced by them. We really picked the cream of the crop when we bought, and now have our service done, at Wheeler KIA. More
I bought my Kia Sorrento SOLELY because of this dealer. They have an outstanding service shop and I can rest assured that they will take care of me and my car for years to come. When I bought the car, my s They have an outstanding service shop and I can rest assured that they will take care of me and my car for years to come. When I bought the car, my salesman was thoughtful and courteous and understood where I came from. I have receommended this dealer to all my friends and family. More
This dealership is really put together, from the decor to This dealership is really put together, from the decor to the people who work there. Decor? In a car dealership? Yes! It is like walking into a f This dealership is really put together, from the decor to the people who work there. Decor? In a car dealership? Yes! It is like walking into a friendly home. Everyone we met was friendly and knowlegeable from the front door through the service department to parts and the final signing of papers. There was absolutely no pressure to buy. There was lots of information in answer to questions and a willingness to send 2 men to Erie, PA to get exactly the van we wanted, (no extra cost to us). Though we called a lot of times, the lady at the switchboard was always friendly and happy to assist us. We appreciated the tour of our new vehicle point by point, the rose on the dashboard, the fair price with no dickering. Though we changed our minds a few times about model and trade-in, there was no sign of irritation from anyone. Ken and James were absolutely the best sales people we have ever dealt with in the car business. Both have a sense of humor and an attitude that says they will do anything to make the customers happy with their decisions. And there was no slandering other dealers! What a concept! Based on our experiences with 2 other dealers and Wheeler buying this vehicle, we rate Wheeler Kia a perfect 10! More
I recently purchased a 2011 Kia Sportage from Wheeler. This was my second purchase from Wheeler, the first being in 2005 when they were selling Chrysler. While their product line has changed, they remain This was my second purchase from Wheeler, the first being in 2005 when they were selling Chrysler. While their product line has changed, they remain true to the sales and service philosophy that has kept customers loyal to them since 1921. The process was very smooth and there wasn't the "high pressure sales" environment that you see in the larger dealerships. They were reasonable with pricing discussions and left us feeling like we got a fair deal. They go out of their way to create a welcoming and friendly atmosphere and their service department team has always been great. I look forward to working with them through the ownership of my new Sportage! More
Wheeler is a friendly and dependable dealer and service facility. They have LISTENED and worked with me very well. I would recommend them to anyone for sales and service! I have had a few concerns and ques facility. They have LISTENED and worked with me very well. I would recommend them to anyone for sales and service! I have had a few concerns and questions in the past, and they have gone out of their way to make sure I'm happy. I also like the fact that they provide loaners during service. More
I love this dealership because I dealt with the same person though out the whole new car experience. James is knowledgeable and funny. I recently went to the Right from the beginning meeting. They go ov person though out the whole new car experience. James is knowledgeable and funny. I recently went to the Right from the beginning meeting. They go over warranty info and answer questions new owners have. This was very informative and helpful. Mr Wheeler introduced himself to us also. I would highly recommend this dealership to anyone who want friendly personal service. More
Ken Sherman was very informative and was willing to help me find just the right car and price that I was looking for. He didn't rush me. Everything was explained clearly and no rush. Great place to buy a ca me find just the right car and price that I was looking for. He didn't rush me. Everything was explained clearly and no rush. Great place to buy a car and be back again when I need another car!Thank you very much! More
This is the second vehicle I have bought from Wheelers and I am always completely satisfied with the sales process (no high pressure) to the service department. The service department is CLEAN, the staff and I am always completely satisfied with the sales process (no high pressure) to the service department. The service department is CLEAN, the staff is always very helpful and pleasant. Over the years I have dealt with many service departments and I feel, as a woman, that at times I was ripped off. I have been dealing exclusively with Wheelers since 2002 and I have never felt that way or that I was talked down to. When I purchased my Optima almost 3 years ago I also purchased the Wheeler For Life program. So glad I did. I hadn't had the car a month when I had a bad tire. Wheelers replaced it and it didn't cost me a thing. I've had to use it other times as well. What a wonderful program! KEEP UP THE GOOD WORK!!!! More
This Sedona is the 5th Kia we've owned and purchased from Wheeler Kia. The dealership in general bends over backwards to accommodate us. The techs are very well trained, the staff is there with needed info Wheeler Kia. The dealership in general bends over backwards to accommodate us. The techs are very well trained, the staff is there with needed info - sometimes before I know I need it. They've always given us 110% service. We started adding the "Customer for Life" package to our car purchases when they offered it and it's been a real super bargain - well worth the initial cost. Would I buy elsewhere? Only if Wheeler closes its doors! More