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Buchanan Kia

Westminster, MD

4.3
432 Reviews
Buchanan KIA is a family owned and operated dealership, and our new location here in Westminster has been proud to sell the KIA product since 1999. We invite anyone to stop in and see our truly one of a kind showroom, and the nationally ranked and acclaimed Service/Sales Departments for Customer Satisfaction!! Come see why "Buchanan Is Better"!
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119 Railroad Ave

Westminster, MD

21157

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Showing 432 reviews

February 05, 2011

Buying our new 2011 Kia Sorento from the folks at Wheeler was a great experience. It is rare to find a car dealership that provides such a comfortable atmosphere. My wife and I felt like we were joining a fa More

by tringley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sherman
January 31, 2011

We took our KIA Soul in for it's 5,000 mile check-up and it was a great experience. The service people at Wheeler KIA in Westminster are courteous, friendly, extremely conscientious, and quick. They, like More

by WDW4US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Bill, Paul & Darryl
January 19, 2011

I bought my Kia Sorrento SOLELY because of this dealer. They have an outstanding service shop and I can rest assured that they will take care of me and my car for years to come. When I bought the car, my s More

by carv21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
January 09, 2011

This dealership is really put together, from the decor to This dealership is really put together, from the decor to the people who work there. Decor? In a car dealership? Yes! It is like walking into a f More

by mcwab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sherman & James Carlyle
January 03, 2011

I recently purchased a 2011 Kia Sportage from Wheeler. This was my second purchase from Wheeler, the first being in 2005 when they were selling Chrysler. While their product line has changed, they remain More

by MAS2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken and the Finance Manager
November 17, 2010

Wheeler is a friendly and dependable dealer and service facility. They have LISTENED and worked with me very well. I would recommend them to anyone for sales and service! I have had a few concerns and ques More

by rockfeat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill [I think]
Nov 17, 2010 -

Buchanan Kia responded

We would all like to thank you for allowing us to continue to provide you with excellent service, and for taking a few minutes to let others know that we really do try to go the extra mile for all of our customers, and you can count on us to always provide you with a vehicle each time you have servies performed here! Thanks again, James M. Carlyle Assistant Sales Manager

November 05, 2010

I love this dealership because I dealt with the same person though out the whole new car experience. James is knowledgeable and funny. I recently went to the Right from the beginning meeting. They go ov More

by northerntwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
james carlyle
Nov 05, 2010 -

Buchanan Kia responded

Thank you so much for taking some of your valueable time to let us know how much you enjoyed your experiance here. It REALLY does mean a lot to me and the rest of the Wheeler Family here. You can be assured that what we started in the sales dept. will continue on into the service dept. Please let me know if there is anything you may need in the future, and i look forward to seeing you when you are here for service!! James M.Carlyle, Assistant Sales Manager

October 31, 2010

Ken Sherman was very informative and was willing to help me find just the right car and price that I was looking for. He didn't rush me. Everything was explained clearly and no rush. Great place to buy a ca More

by grandmom6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Sherman
Nov 01, 2010 -

Buchanan Kia responded

Thank you so much for trusting us to put you in your next vehicle, and we look forward to seeing you when you are here for your first free service! James M. Carlyle Assistant Sales Manager

October 27, 2010

This is the second vehicle I have bought from Wheelers and I am always completely satisfied with the sales process (no high pressure) to the service department. The service department is CLEAN, the staff More

by cmh7611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 28, 2010 -

Buchanan Kia responded

Thank you so much for your continued loyalty and business, and you can be assured we will always "keep up the good work!"

October 09, 2010

This Sedona is the 5th Kia we've owned and purchased from Wheeler Kia. The dealership in general bends over backwards to accommodate us. The techs are very well trained, the staff is there with needed info More

by chagankhulan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Rick, Jamie
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