Buchanan Kia

Very easy to do business with, when buying my 2011 Kia Sportage. My salesman Mr Ken Sherman seemed to be on top of all my request on this vehicle. Would have liked to have had the Financing Options and th Sportage. My salesman Mr Ken Sherman seemed to be on top of all my request on this vehicle. Would have liked to have had the Financing Options and the other extended warranty options better explained prior to signing the paperwork. Seemed to be to many last second decisions I had to make while signing for this vehicle. Looking foward to having them take care of all my Service needs with this vehicle. More

Wheeler KIA has it all. The staff still treats customers with respect and there is no show room pressure. James and Dan are unbeatable as a team. They are knowlegeable, respectful and don't waste your time with respect and there is no show room pressure. James and Dan are unbeatable as a team. They are knowlegeable, respectful and don't waste your time running off deciding what price to give you. This is our fourth purchase from Wheeler and we will continue to bring our business and our friends to this dealership. I would be remiss if I failed to mention other Wheeler team members. In Service Mr. Bill Benfer, Mr. Rick Lynn & Mr. Paul Staley. All have a sense of humor and an attitude that clearly states they will resolve your problem. Absolutely the best service team in the state, 2nd to none!!!! In parts Mr. Dan Newcomer & Mike Hatley a wealth of information and a willingness to help. .Last but not least detail manager John Utermahlen, aka Merlin the Magic Man. When he details your car you will need sunglasses. Mr. Warren Wheeler has an award winning attitude, built on trust, integrity and honesty. This clearly reflects in his team. Thank You. More

Brought my 2007 Kia Sedona EX because of a whining noise in the engine and the left side power door would not open automatically. Discovered that the idler pully was bad and was covered under warranty and a in the engine and the left side power door would not open automatically. Discovered that the idler pully was bad and was covered under warranty and a recall was in effect ofr the latch assemblies on both doors. Had to special order a latch motor for the door so will be called when it comes in. Show room and waiting area was outstanding. More

It was a pleasure working with Dan. He was very honest and gave us a fair price. There was no wheeling and dealing. They don't subject you to the typical salesperson gimmicks. You are treated like family and gave us a fair price. There was no wheeling and dealing. They don't subject you to the typical salesperson gimmicks. You are treated like family which is rare to find in a dealership these days. Our experience was so wonderful that after hearing about it, my grandparents decided to buy the same car (3 days later)! Thanks to everyone at Wheeler for making this such an easy decision. I highly recommend them! More

By far, the best experience we have ever had buying a car By far, the best experience we have ever had buying a car in 45 years of buying. They are respectful, friendly and not pushy. They don't spend an By far, the best experience we have ever had buying a car in 45 years of buying. They are respectful, friendly and not pushy. They don't spend and hour in their little meetings deciding what they want to give you price wise. We were there 10 minutes and they gave us a great deal. we were able to buy the more expensive car we really wanted. not only all that, but they also suggested we could go get a sandwich while they got the paper work ready to be signed. WOW! in the past, other dealers have had a million excuses why we couldn't - shouldn't leave. (they were afraid we wouldn't come back ??) But at Wheelers, you are people walking through their doors not dollar signs. The team work between Ken and James was great. one is sales and the other finance, they work together to help the customer !! I got an e-mail today saying my hubby had left something in the car we traded. Not expensive, but it has sentimental value. To me, that was exceptionally kind and respectful. That's how Ken is and that's one more reason why we like Wheelers. First time ever!! I was relaxed, didn't have a headache and enjoyed driving away in my new car. Just wish I had know about Wheeler Kia a long time ago!!!! More

Wheeler kia in westminster is the BEST dealership I have ever dealt with. They treated me like family from the moment I walked in the door. Ken and James put absolutely no pressure on me to make any decisio ever dealt with. They treated me like family from the moment I walked in the door. Ken and James put absolutely no pressure on me to make any decisions that day, they were extremely nice and courteous throughout my entire experience. I told them where I wanted to be price wise, and they made it happen very quickly and efficiently. I was expecting to be dissappointed with the trade in price of my car from a previous dealer the same day, but ken asked me what the KBB estimate was, and he met it exactly, which was about a $3,000 higher difference from earlier that day. I was amazed that they would go that far for me. The cool thing about this dealership is that when you walk in the door, there are antiques everywhere. This dealer felt like home to me, which put me at ease as opposed to dealerships that have a thick tension in the air. The other things that impressed me was when you buy your car, they take a picture of you with the car and turn it into a calendar for you to keep. They also left me a rose on the dash, and a present filled with goodies on the passenger seat. I am utterly amazed that they would go this far to please their customers, That is why I am rating Wheeler kia of westminster an 11 on a scale of 1-10!! Thank you Ken and James and everyone at wheeler kia for making my dream become a reality!!! I'm recommending this dealership to everyone!! More

I traded 2 vehicles in for a new Kia Sorento and did not have any negative equity added to my new loan even though I owed on both of my prior vehicles. Warren Wheeler and James Carlyle were exceptional peop have any negative equity added to my new loan even though I owed on both of my prior vehicles. Warren Wheeler and James Carlyle were exceptional people to work with. I will recommend everyone I know to Wheeler Kia! More

From the minute I stepped into the dealership to the time I closed the deal, I was treated with utmost respect. I was never felt pressured. Most importantly, the final purchase price of my new Kia Sorrento I closed the deal, I was treated with utmost respect. I was never felt pressured. Most importantly, the final purchase price of my new Kia Sorrento was exactly what was given to me as the estimate. This has never happened with any prior purchase of a vehicle. Another great feature was that I did not have to spend hours upon hours to purchase this vehicle. My overall experience was outstanding, and I would recommend this dealership to any and everyone. More

OUTSTANDING ! ! ! went in to look at the optima and got exactly what I wanted at the price I wanted to pay. The absolute best car buying experience I have EVER had. Staff was friendly and they went over a exactly what I wanted at the price I wanted to pay. The absolute best car buying experience I have EVER had. Staff was friendly and they went over and above what was needed. Very fair deal on the trade in. More

We dealt mainly with James Carlyle,and were introduced to others, all of whom were friendly and eager to assist. James Carlyle was quite friendly, direct in his conversations, and knowledgeable. He explaine others, all of whom were friendly and eager to assist. James Carlyle was quite friendly, direct in his conversations, and knowledgeable. He explained very carefuly and clearly every aspect of the process of buying a car. Unlike most other automotive businesses I've dealt with over the years, I came away feeling that Wheeler's is completely trustworthy. More