Buchanan Kia
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I recently purchased a 2011 Kia Sportage from Wheeler. This was my second purchase from Wheeler, the first being in 2005 when they were selling Chrysler. While their product line has changed, they remain This was my second purchase from Wheeler, the first being in 2005 when they were selling Chrysler. While their product line has changed, they remain true to the sales and service philosophy that has kept customers loyal to them since 1921. The process was very smooth and there wasn't the "high pressure sales" environment that you see in the larger dealerships. They were reasonable with pricing discussions and left us feeling like we got a fair deal. They go out of their way to create a welcoming and friendly atmosphere and their service department team has always been great. I look forward to working with them through the ownership of my new Sportage! More
Wheeler is a friendly and dependable dealer and service facility. They have LISTENED and worked with me very well. I would recommend them to anyone for sales and service! I have had a few concerns and ques facility. They have LISTENED and worked with me very well. I would recommend them to anyone for sales and service! I have had a few concerns and questions in the past, and they have gone out of their way to make sure I'm happy. I also like the fact that they provide loaners during service. More
I love this dealership because I dealt with the same person though out the whole new car experience. James is knowledgeable and funny. I recently went to the Right from the beginning meeting. They go ov person though out the whole new car experience. James is knowledgeable and funny. I recently went to the Right from the beginning meeting. They go over warranty info and answer questions new owners have. This was very informative and helpful. Mr Wheeler introduced himself to us also. I would highly recommend this dealership to anyone who want friendly personal service. More
Ken Sherman was very informative and was willing to help me find just the right car and price that I was looking for. He didn't rush me. Everything was explained clearly and no rush. Great place to buy a ca me find just the right car and price that I was looking for. He didn't rush me. Everything was explained clearly and no rush. Great place to buy a car and be back again when I need another car!Thank you very much! More
This is the second vehicle I have bought from Wheelers and I am always completely satisfied with the sales process (no high pressure) to the service department. The service department is CLEAN, the staff and I am always completely satisfied with the sales process (no high pressure) to the service department. The service department is CLEAN, the staff is always very helpful and pleasant. Over the years I have dealt with many service departments and I feel, as a woman, that at times I was ripped off. I have been dealing exclusively with Wheelers since 2002 and I have never felt that way or that I was talked down to. When I purchased my Optima almost 3 years ago I also purchased the Wheeler For Life program. So glad I did. I hadn't had the car a month when I had a bad tire. Wheelers replaced it and it didn't cost me a thing. I've had to use it other times as well. What a wonderful program! KEEP UP THE GOOD WORK!!!! More
This Sedona is the 5th Kia we've owned and purchased from Wheeler Kia. The dealership in general bends over backwards to accommodate us. The techs are very well trained, the staff is there with needed info Wheeler Kia. The dealership in general bends over backwards to accommodate us. The techs are very well trained, the staff is there with needed info - sometimes before I know I need it. They've always given us 110% service. We started adding the "Customer for Life" package to our car purchases when they offered it and it's been a real super bargain - well worth the initial cost. Would I buy elsewhere? Only if Wheeler closes its doors! More
Drove over one hour to have my 2011 Sorento serviced and a recall issue taken care of by Wheeler Kia. Great people, great service. My wife and I will not be taking our Sorento to any other dealer as long as a recall issue taken care of by Wheeler Kia. Great people, great service. My wife and I will not be taking our Sorento to any other dealer as long as we have the car. Nice to know that there is still an auto dealer out there that goes out of their way for their customers. That is why Wheeler Kia is number one and why they are now our Kia dealer. Thanks guys. More
I have always received extraordinary service from the Wheeler service & parts department and my most recent visit surpassed all expectations. I noticed a problem with my car, went for a ride with Jamie Wheeler service & parts department and my most recent visit surpassed all expectations. I noticed a problem with my car, went for a ride with Jamie to detect problem, however; the problem didn't occur during that ride (frustrating for me). Jamie took the time, patience, and perservered to detect the problem and make necessary repairs...truly an asset to the Wheeler dealership family!!! On the other hand, Bill always explains what is absolutely necessary to maintain the car and advises what I NEED to have done. He has ALWAYS been friendly,honest, helpful and most accommodating...always makes sure I have transportation while my car is being services...always available to provide his usual outstanding service!!! Rick has also provided wonderful service to me in the past, as well. I find Wheeler to be a wonderful "family" dealership...one you can trust--one you can count on to deliver friendly, expert service...always putting the customer first. I would definitely recommend Wheeler Kia to anyone!!! Mr. Warren Wheeler should be commended for employing such devoted staff in his service department such as Bill, Rick & Jamie. Hats off!!! And...many thanks to Wheeler. Because of Wheeler's outstanding outstanding service, I am confident that my car is in A+++ shape and safe!!! More
Both Ken and James at Wheeler were friendly and courtious. They were very easy to work with and willing to do what ever they could to make it easier on us. They gave us all the info we asked for wi courtious. They were very easy to work with and willing to do what ever they could to make it easier on us. They gave us all the info we asked for without hesitation and beleive the the cars they sell.When my new car wasn't availible because it hadn't gone throuh it's PDI yet, they gave me a loaner to get around in. I would highly recommend Wheeler Kia as a place to go to shop for and buy a new car. More
I'v had the Kia soul about two weeks and every thing the salesperson told me or showed me has been very helpful. When I returned the Soul yesteday the service manager knew I was coming and he had a Tech sho salesperson told me or showed me has been very helpful. When I returned the Soul yesteday the service manager knew I was coming and he had a Tech show me how the front panel were assembled and they both answered any questions I had. Mr Wheeler the owner came out to meet and greet me and we talked at length about my experieces as an Automotives Teacher. Every employee I came into cantact with seemed very happy to be a part of this dealership. All the things I have mention makes for a great dealership and of course there was a courtasy car waiting for me when I was ready to leave. Wheeler Kia is a model of what all dealerships should be. More