Buchanan Kia
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Everyone at Buchanan was very helpful, answered all questions and most of all not pushy! Love the vehicle and the people at the dealership are awesome. Ken Sherman, our salesman #1. questions and most of all not pushy! Love the vehicle and the people at the dealership are awesome. Ken Sherman, our salesman #1. More
Buchanan Kia is a Top Flight dealership. The whole experience was enjoyable. Very friendly staff and Kevin Sherman did an awesome job helping me get my new Optima! experience was enjoyable. Very friendly staff and Kevin Sherman did an awesome job helping me get my new Optima! More
Excellant customer service from start to finish during Excellant customer service from start to finish during the sale. Answered all my questions. Allowed 2 test drives. Never pushy. Would definitely buy Excellant customer service from start to finish during the sale. Answered all my questions. Allowed 2 test drives. Never pushy. Would definitely buy there again and plan on using their service department... More
I am a return customer at Buchanan Kia in Westminster. This is the second new car I have purchased and have been extremely happy with the level of customer service I have received. I prefer to do busines This is the second new car I have purchased and have been extremely happy with the level of customer service I have received. I prefer to do business locally, due to the price and quality of the Kia, I will continue to do business here. More
Ken (sales) - Ken is an honest and patient sales rep. His knowledge of the product line helped us to feel comfortable with his recommendations and thoughts. Ken did everything he could to make the experience knowledge of the product line helped us to feel comfortable with his recommendations and thoughts. Ken did everything he could to make the experience pleasant with no measurable pressure to buy. Mike, Mike, and Dan (Finance/contracts) - These guys worked with me to get the price to where I was comfortable and bent over backwards to help us get the terms we needed. As a team, the sales and finance departments both did everything they could to make this purchase as painless as possible. But that's not what makes for a great dealership. They were all very upfront with the situations and their abilities to get to where I wanted. They explained everything that was going on so that I was comfortable with the sale and was confident that I wasn't being ripped off. These guys are great. We've bought 3 Kias from them this year and look forward to buying from them again. More
My Optima is classy, sexy and functional. I love the interior and all the standard features, which are optional on most other cars. After researching and test driving the Mazda3 and 6, the Honda Accord interior and all the standard features, which are optional on most other cars. After researching and test driving the Mazda3 and 6, the Honda Accord and looking at the Regal,Sonata and Volkswagon CC, the Optima had everything I wanted, plus a great price point. The dealership was warm and inviting; unlike some car places. They even showed me around the service area. My buying experience was pretty quick. I feel I got an excellent value for the money with Kia. Ken Sherman was knowledgeable, funny and a straight shooter. Kudos to Kia! Your process is one that more car dealers should follow. More
When I started out looking for a new car I already knew what I wanted; a new 2011 Kia Forte. There were dealerships closer to where I lived than Buchanan was, but as it turned out, due to the time of year what I wanted; a new 2011 Kia Forte. There were dealerships closer to where I lived than Buchanan was, but as it turned out, due to the time of year I was looking, a new 2011 Forte was rather hard to find. An internet search of dealers in my area led me to Buchanan Kia and fortunately, they had what I was looking for in stock. What a blessing it turned out to be! I could not be happier with my buying experience there. My interaction with the staff, from beginning to end, was nothing but pleasant. I was contacted immediately by my salesman, Ken Sherman, after I entered my internet inquiry and all went smoothly from there. The entire staff was very knowledgeable, friendly and eager to help in any way they could. Even staff members who were not directly involved in my sale engaged me in conversation while I was waiting for paperwork and such to be taken care of. They worked hard to get my financing approved at the terms I wanted, gave me a thorough run down of how everything in the car worked, and even went so far as to pair the bluetooth with my phone for me. I am super happy with both my purchase and the service I received at Buchanan, and I would HIGHLY recommened them to anyone who is looking for a vehicle! More
I have been an optima owner now for almost 10,000 miles :) I Love my car everytime I walk by it ,drive it and wash it ! The staff at Wheeler /Buchanan Kia is everything I hoped they would be. If you are go :) I Love my car everytime I walk by it ,drive it and wash it ! The staff at Wheeler /Buchanan Kia is everything I hoped they would be. If you are going to buy a Kia They are the BEST !! More
They are the most honest people i have ever worked with, i have been with Wheeler since 1987 & believe me i'll not go to any other dealer & the service is great & so are the people, i just got a Kia there i have been with Wheeler since 1987 & believe me i'll not go to any other dealer & the service is great & so are the people, i just got a Kia there & i love it! Thanks for every-thing Edith & Jack More