Buchanan Kia

I was very frightened to buy a car. I am a widow and I was always leary of dealerships. I have never had such a wonderful experience. was always leary of dealerships. I have never had such a wonderful experience. More

Ken (sales) - Ken is an honest and patient sales rep. His knowledge of the product line helped us to feel comfortable with his recommendations and thoughts. Ken did everything he could to make the experience knowledge of the product line helped us to feel comfortable with his recommendations and thoughts. Ken did everything he could to make the experience pleasant with no measurable pressure to buy. Mike, Mike, and Dan (Finance/contracts) - These guys worked with me to get the price to where I was comfortable and bent over backwards to help us get the terms we needed. As a team, the sales and finance departments both did everything they could to make this purchase as painless as possible. But that's not what makes for a great dealership. They were all very upfront with the situations and their abilities to get to where I wanted. They explained everything that was going on so that I was comfortable with the sale and was confident that I wasn't being ripped off. These guys are great. We've bought 3 Kias from them this year and look forward to buying from them again. More

My Optima is classy, sexy and functional. I love the interior and all the standard features, which are optional on most other cars. After researching and test driving the Mazda3 and 6, the Honda Accord interior and all the standard features, which are optional on most other cars. After researching and test driving the Mazda3 and 6, the Honda Accord and looking at the Regal,Sonata and Volkswagon CC, the Optima had everything I wanted, plus a great price point. The dealership was warm and inviting; unlike some car places. They even showed me around the service area. My buying experience was pretty quick. I feel I got an excellent value for the money with Kia. Ken Sherman was knowledgeable, funny and a straight shooter. Kudos to Kia! Your process is one that more car dealers should follow. More

When I started out looking for a new car I already knew what I wanted; a new 2011 Kia Forte. There were dealerships closer to where I lived than Buchanan was, but as it turned out, due to the time of year what I wanted; a new 2011 Kia Forte. There were dealerships closer to where I lived than Buchanan was, but as it turned out, due to the time of year I was looking, a new 2011 Forte was rather hard to find. An internet search of dealers in my area led me to Buchanan Kia and fortunately, they had what I was looking for in stock. What a blessing it turned out to be! I could not be happier with my buying experience there. My interaction with the staff, from beginning to end, was nothing but pleasant. I was contacted immediately by my salesman, Ken Sherman, after I entered my internet inquiry and all went smoothly from there. The entire staff was very knowledgeable, friendly and eager to help in any way they could. Even staff members who were not directly involved in my sale engaged me in conversation while I was waiting for paperwork and such to be taken care of. They worked hard to get my financing approved at the terms I wanted, gave me a thorough run down of how everything in the car worked, and even went so far as to pair the bluetooth with my phone for me. I am super happy with both my purchase and the service I received at Buchanan, and I would HIGHLY recommened them to anyone who is looking for a vehicle! More

I have been an optima owner now for almost 10,000 miles :) I Love my car everytime I walk by it ,drive it and wash it ! The staff at Wheeler /Buchanan Kia is everything I hoped they would be. If you are go :) I Love my car everytime I walk by it ,drive it and wash it ! The staff at Wheeler /Buchanan Kia is everything I hoped they would be. If you are going to buy a Kia They are the BEST !! More

They are the most honest people i have ever worked with, i have been with Wheeler since 1987 & believe me i'll not go to any other dealer & the service is great & so are the people, i just got a Kia there i have been with Wheeler since 1987 & believe me i'll not go to any other dealer & the service is great & so are the people, i just got a Kia there & i love it! Thanks for every-thing Edith & Jack More

Very easy to do business with, when buying my 2011 Kia Sportage. My salesman Mr Ken Sherman seemed to be on top of all my request on this vehicle. Would have liked to have had the Financing Options and th Sportage. My salesman Mr Ken Sherman seemed to be on top of all my request on this vehicle. Would have liked to have had the Financing Options and the other extended warranty options better explained prior to signing the paperwork. Seemed to be to many last second decisions I had to make while signing for this vehicle. Looking foward to having them take care of all my Service needs with this vehicle. More

Wheeler KIA has it all. The staff still treats customers with respect and there is no show room pressure. James and Dan are unbeatable as a team. They are knowlegeable, respectful and don't waste your time with respect and there is no show room pressure. James and Dan are unbeatable as a team. They are knowlegeable, respectful and don't waste your time running off deciding what price to give you. This is our fourth purchase from Wheeler and we will continue to bring our business and our friends to this dealership. I would be remiss if I failed to mention other Wheeler team members. In Service Mr. Bill Benfer, Mr. Rick Lynn & Mr. Paul Staley. All have a sense of humor and an attitude that clearly states they will resolve your problem. Absolutely the best service team in the state, 2nd to none!!!! In parts Mr. Dan Newcomer & Mike Hatley a wealth of information and a willingness to help. .Last but not least detail manager John Utermahlen, aka Merlin the Magic Man. When he details your car you will need sunglasses. Mr. Warren Wheeler has an award winning attitude, built on trust, integrity and honesty. This clearly reflects in his team. Thank You. More

Brought my 2007 Kia Sedona EX because of a whining noise in the engine and the left side power door would not open automatically. Discovered that the idler pully was bad and was covered under warranty and a in the engine and the left side power door would not open automatically. Discovered that the idler pully was bad and was covered under warranty and a recall was in effect ofr the latch assemblies on both doors. Had to special order a latch motor for the door so will be called when it comes in. Show room and waiting area was outstanding. More

It was a pleasure working with Dan. He was very honest and gave us a fair price. There was no wheeling and dealing. They don't subject you to the typical salesperson gimmicks. You are treated like family and gave us a fair price. There was no wheeling and dealing. They don't subject you to the typical salesperson gimmicks. You are treated like family which is rare to find in a dealership these days. Our experience was so wonderful that after hearing about it, my grandparents decided to buy the same car (3 days later)! Thanks to everyone at Wheeler for making this such an easy decision. I highly recommend them! More